I think you don't have first name defined on the end user page of cucm.. you
might have defined only last name.check this first..
Thanks and regards,
Piyush Jain
Sent from my android device.
-Original Message-
From: Karen Johnson
To: "ccie_voice@onlinestudylist.com"
Sent: Wed, 03 Ju
folks,
when i use Directory handler in CUC and press 'First Name". CUC can't find it.
is that anticipated and if not what i missed in config?
- what is the keys to switch to extension search ?
tks
K___
For more information regarding industry leadin
try to email to Wayne and if not post to BBB
From: khaled Saholy
To: Karen Johnson ; Dane Warner
; "ccie_voice@onlinestudylist.com"
Cc: "support (supp...@ipexpert.com)" ;
"supp...@proctorlabs.com"
Sent: Monday, July 1, 2013 7:09:33 AM
Subject: RE: [OSL
tks Mike, very comprehensive
- what is the verification command ? do we need to " sh controller t1 " to see
if any noise on PRI line ?
From: "michael.se...@compucom.com"
To: ccie_voice@onlinestudylist.com
Cc: karen.johnson...@yahoo.ca
Sent: Monday, July 1
Somphol that was such a great point your have raised.
Yes I agree it was playing en_bacd_invalidoption.au even when I didn't
configure it on B-ACD
I have deleted the lab but thanks for your points.
Hesham
On 2 July 2013 05:15, Somphol Boonjing wrote:
> Hi Hesham / Khaled,
>
> Fully agreed wit
Hi Khaled,
Thanks a lot for your reply
yes regarding no service (I was just trying to delete it after when it
didn't work)
I got your points and I have erased the whole lab I'd like to thank you so
much for your great efforts.
Hesham
On 2 July 2013 04:32, khaled Saholy wrote:
> Hi Hesham,
>
Yes.
On Jul 1, 2013 9:45 PM, "Kapuria, Aman"
wrote:
> Hey Guys,
>
> ** **
>
> Do we have access to the Help page within the CUCM in lab? Do they block
> it? Can you click on service parameters to get the description?
>
> ** **
>
> *Aman Kapuria** *
>
> ** **
>
> _
dial-peer voice 4001 pots
service app-b-acd-aa
incoming called-number *4008*
!
I mean a test call from PSTN to x*4008*.
--Somphol.
On Tue, Jul 2, 2013 at 10:15 PM, Somphol Boonjing wrote:
> Hi Hesham / Khaled,
>
> Fully agreed with that Kaled on that typo.
>
> Just a few more thought, ther
Hi Hesham / Khaled,
Fully agreed with that Kaled on that typo.
Just a few more thought, there is also possibility that this is the actual
audio of the file flash:en_bacd_welcome.au.
"You have entered an invalid option , for sales press 1 for customer
service press 2 for dialing by extension plea
Hi Hesham,
here are my comments:
-I see under the application , no service app-b-acd-a , is this typo error? It
shouldn't preceded with no.
-If you're using drop through option , change the
(1) param welcome-prompt _bacd_welcome.au >>> param
drop-through-prompt _bacd_welcome.au
Hi Khaled ,
Here you are below
application
no service app-b-acd-aa
param voice-mail 4220
paramspace english index 1
param max-time-call-retry 700
param service-name app-b-acd
param number-of-hunt-grps 1
param drop-through-option 1
paramspace english language en
param handoff-stri
Hi Hesham,
Can you post the config of B-ACD and ephone-hunt ? Also the output of show
flash: | in au
Regards.
Khaled
Date: Tue, 2 Jul 2013 03:24:10 -0700
From: heshamcentr...@gmail.com
To: ccie_voice@onlinestudylist.com
Subject: [OSL | CCIE_Voice] B-ACD Problem
Dear Experts,
I have configured
Hi Hesham,
My first guess would be an extra DTMF somehow. You application is running
correctly, but I seems to think that it has received an "unintentional"
digit.
I would try to isolate the problem first by make a POTS dial-peer and test
call from PSTN.If the problem still persists, you may
Dear Experts,
I have configured B-ACD. I have been configuring that everyday for months.
Today is the first time. when i call the pilot number it says
"You have entered an invalid option , for sales press 1 for customer
service press 2 for dialing by extension please press 3"
What could be the pr
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