[OSL | CCIE_Voice] SRST TCL not reaching vm...

2013-07-31 Thread Amit Sharma
can anyone tell me what is issue with this log and config? ul 31 23:43:14.446: //142//TCL :/tcl_PutsObjCmd: TCL AA: >>> Destination Huntgroup = 4888 <<< Jul 31 23:43:14.458: //35//TCL :/tcl_PutsObjCmd: TCL B-ACD: >>> THE QUEUE IS {TclModule_498EB2F0_0_3103288 {CALL_PROGRESS} {1375314194}} <<< Sit

Re: [OSL | CCIE_Voice] UCCX agent ready state

2013-07-31 Thread Karen Johnson
ok thanks for info From: Anthony Holloway To: Karen Johnson Cc: "ccie_voice@onlinestudylist.com" Sent: Wednesday, July 31, 2013 2:14:11 PM Subject: Re: [OSL | CCIE_Voice] UCCX agent ready state I would say never to use it.  It's a terrible feature.  If

Re: [OSL | CCIE_Voice] UCCX agent ready state

2013-07-31 Thread Karen Johnson
Thank you, so in exam better to use this or not ? From: Anthony Holloway To: Karen Johnson Cc: "ccie_voice@onlinestudylist.com" Sent: Wednesday, July 31, 2013 1:29:01 PM Subject: Re: [OSL | CCIE_Voice] UCCX agent ready state There is a System Parameter

Re: [OSL | CCIE_Voice] Cisco Voice Home Lab

2013-07-31 Thread sbartos
If you are building a lab at this point,  no matter which version of the test you are going to attempt I would build to the new Collaboration spec.  For example, to tun the specified code for the vgwys, you must have at least 29xx hardware, but to run the correct train for the Voice spec you need 2

[OSL | CCIE_Voice] upgrade CUE license

2013-07-31 Thread Karen Johnson
folks, in lab  , what is the option aside from typing this "cue-vm-license_12mbx.pkg"  to "software clean install " can we copy paste the file name  so we not mis-type here?    Do they have ftp client in the student PC? K ___ For more information reg

Re: [OSL | CCIE_Voice] [OSL | CCIE_Voice] UCCX agent ready state

2013-07-31 Thread Karen Johnson
ah ok great thanks From: "sbar...@mystictraveler.net" To: Karen Johnson ; "ccie_voice@onlinestudylist.com" Sent: Wednesday, July 31, 2013 12:18:50 PM Subject: RE: [OSL | CCIE_Voice] UCCX agent ready state That is expected behaviour.  The assumption i

Re: [OSL | CCIE_Voice] Cisco Voice Home Lab

2013-07-31 Thread Josh Petro
Agreed. No reason to rush an attempt at the current version. Unless you've studied for the current track previously and feel confident, I would highly suggest going for the Collaboration track. Im testing tomorrow for the first time after 9 months of studying and if I were in your shoes, I would

Re: [OSL | CCIE_Voice] UCCX agent ready state

2013-07-31 Thread sbartos
That is expected behaviour.  The assumption is that if the agent did not pick up the phone the first time, they are probably not physically present, therefore no further calls are presented until the agent pushes the button when they return to the desk.Steve Original Message Sub

[OSL | CCIE_Voice] UCCX agent ready state

2013-07-31 Thread Karen Johnson
all, when i call 4000, and it will ring agent 4101. if I did not pick up the call, call will go to "Not Readt" state However it never come back to "Ready state"  I have config CSQ  and  Resource Section in UCCX  to "Automatic Work = Enable"  but still it won't go to Ready state until we manu

Re: [OSL | CCIE_Voice] CUE problem

2013-07-31 Thread Bill Lake
Are the passwords correct on cue? You can reset them vie CLI or GUI Bill Sent from my iPhone On Jul 31, 2013, at 11:26 AM, sanity insanity wrote: > typo : point 2 :- 2) The ports and cti route points are correctly added under > application user . The same is mention in the cue cli > > > O

[OSL | CCIE_Voice] CUE problem

2013-07-31 Thread sanity insanity
Hi All, Need to know how to recover from this issue if it occurs in the lab. 1) CUE can ping callmanger . Also callmanger can ping cue . 2) The ports and route patterns are correctly added under application user . The same is mention in the cue cli 3) The ctiports are mentioned in the cue cli

Re: [OSL | CCIE_Voice] CUE problem

2013-07-31 Thread sanity insanity
typo : point 2 :- 2) The ports and cti route points are correctly added under application user . The same is mention in the cue cli On Wed, Jul 31, 2013 at 9:55 PM, sanity insanity < networksanitytoinsan...@gmail.com> wrote: > Hi All, > > Need to know how to recover from this issue if it occurs

Re: [OSL | CCIE_Voice] Cisco Voice Home Lab

2013-07-31 Thread LorenzLGRC
I would suggest using mixed hw equipment. such as 29xx with poe card and ps for just one site 28xx for the other two sites CUCM/CUC/IMP/CUCX version 9 On Fri, Jul 26, 2013 at 8:29 PM, wrote: > Hi All, > > ** ** > > Considering to build a home lab for the current version, however just > w

Re: [OSL | CCIE_Voice] Troubleshooting Cisco IP phone 7912

2013-07-31 Thread LorenzLGRC
check the css of the calling device has the pt of your 7912 On Tue, Jul 23, 2013 at 10:51 PM, Hesham Abdelkereem < heshamcentr...@gmail.com> wrote: > That has many possibilities > 1-Make sure you have the correct Calling Search Space configured on the > phone configuration page > 2-Make sure tha