Re: [OSL | CCIE_Voice] Presence Issues> Softphone mode in CUPC Lab 5 Volume 2

2010-06-27 Thread kobel
you can do to verify if you have a db repl problem >>>>> is to put your phones, or any other device, in a pub only enviroment. If >>>>> all >>>>> works then you know that the sub didn't have the correct info. >>>>> >>&

Re: [OSL | CCIE_Voice] Presence Issues> Softphone mode in CUPC Lab 5 Volume 2

2010-06-27 Thread kobel
ot; >>>> ==>query class : >>>> >>>> - Perf class (Number of Replicates Created and State of Replication) >>>> has instances and values: >>>> ReplicateCount -> Number of Replicates Created = 412 >>>> ReplicateCount ->

Re: [OSL | CCIE_Voice] Presence Issues> Softphone mode in CUPC Lab 5 Volume 2

2010-06-27 Thread kobel
= 2 >>> >>> My reading of this is that is all good. Am I right? >>> >>> Well, I have rebooted this many times already so I think I will just >>> upgrade the client and see what happens. Will update you all. Thnaks >>> >>> >>> &

Re: [OSL | CCIE_Voice] Presence Issues> Softphone mode in CUPC Lab 5 Volume 2

2010-06-26 Thread Daniel Berlinski
ou all. Thnaks >> >> >> >> >> >> >> 2010/6/27 Roger Källberg < >> roger.kallb...@cygate.se> >> >>> Try to verify if db replication is ok, if not, fix that. You might also >>> want to restart the CTI Manager on both sub and pub. >>> &g

Re: [OSL | CCIE_Voice] Presence Issues> Softphone mode in CUPC Lab 5 Volume 2

2010-06-26 Thread Daniel Berlinski
B > Eric Perssons väg 21, SE-217 62 MALMÖ > > Direkt: +46108787498 > Växel: +46108787400 > roger.kallb...@cygate.se > -- > *Från:* Daniel Berlinski [dberlin...@gmail.com] > *Skickat:* den 26 juni 2010 23:44 > *Till:* Roger Källberg > *Kopia:* kobel; osl osl >

Re: [OSL | CCIE_Voice] Presence Issues> Softphone mode in CUPC Lab 5 Volume 2

2010-06-26 Thread Pavan
787498 > Växel: +46108787400 > roger.kallb...@cygate.se > Från: Daniel Berlinski [dberlin...@gmail.com] > Skickat: den 26 juni 2010 23:44 > Till: Roger Källberg > Kopia: kobel; osl osl > Ämne: Re: [OSL | CCIE_Voice] Presence Issues> Softphone mode in CUPC Lab 5 > Volume 2 &

Re: [OSL | CCIE_Voice] Presence Issues> Softphone mode in CUPC Lab 5 Volume 2

2010-06-26 Thread Roger Källberg
_ Från: Daniel Berlinski [dberlin...@gmail.com] Skickat: den 26 juni 2010 23:44 Till: Roger Källberg Kopia: kobel; osl osl Ämne: Re: [OSL | CCIE_Voice] Presence Issues> Softphone mode in CUPC Lab 5 Volume 2 Hi Kobel Owner was setup for the mobility section to work. It is

Re: [OSL | CCIE_Voice] Presence Issues> Softphone mode in CUPC Lab 5 Volume 2

2010-06-26 Thread kobel
t;> *Från:* Daniel Berlinski [dberlin...@gmail.com] >> *Skickat:* den 26 juni 2010 23:18 >> *Till:* kobel >> *Kopia:* osl osl >> *Ämne:* Re: [OSL | CCIE_Voice] Presence Issues> Softphone mode in CUPC >> Lab 5 Volume 2 >> >> Thanks for your replies. >

Re: [OSL | CCIE_Voice] Presence Issues> Softphone mode in CUPC Lab 5 Volume 2

2010-06-26 Thread Daniel Berlinski
l:* kobel > *Kopia:* osl osl > *Ämne:* Re: [OSL | CCIE_Voice] Presence Issues> Softphone mode in CUPC Lab > 5 Volume 2 > > Thanks for your replies. > > Primary extension is assigned to end user and that extension matches with > the line number of CUPC. > The users are

Re: [OSL | CCIE_Voice] Presence Issues> Softphone mode in CUPC Lab 5 Volume 2

2010-06-26 Thread Roger Källberg
<mailto:roger.kallb...@cygate.se> Från: Daniel Berlinski [dberlin...@gmail.com] Skickat: den 26 juni 2010 23:18 Till: kobel Kopia: osl osl Ämne: Re: [OSL | CCIE_Voice] Presence Issues> Softphone mode in CUPC Lab 5 Volume 2 Thanks for your replies. Primary ext

Re: [OSL | CCIE_Voice] Presence Issues> Softphone mode in CUPC Lab 5 Volume 2

2010-06-26 Thread kobel
7.1(1.1237...). but there is one more thing - on the CUPC device configuration page - have you selected the correct owner user ID? On Sat, Jun 26, 2010 at 11:18 PM, Daniel Berlinski wrote: > Thanks for your replies. > > Primary extension is assigned to end user and that extension matches with >

Re: [OSL | CCIE_Voice] Presence Issues> Softphone mode in CUPC Lab 5 Volume 2

2010-06-26 Thread Daniel Berlinski
Thanks for your replies. Primary extension is assigned to end user and that extension matches with the line number of CUPC. The users are assigned to the Standard CCM End Users, and CTI Enabled groups What is the version of CUPC you guys use? Thank you On Sun, Jun 27, 2010 at 9:03 AM, kobel wr

Re: [OSL | CCIE_Voice] Presence Issues> Softphone mode in CUPC Lab 5 Volume 2

2010-06-26 Thread kobel
See if adding the end user to "Standard CUCM users" group in CUCM helps regards On Sat, Jun 26, 2010 at 10:30 PM, Daniel Berlinski wrote: > Hello all > Out of ideas now after troubleshooting extensively a Presence problem. I'm > finalizing lab 5 Vol 2 and I can't get CUPC to download its TFTP >

[OSL | CCIE_Voice] Presence Issues> Softphone mode in CUPC Lab 5 Volume 2

2010-06-26 Thread Daniel Berlinski
Hello all Out of ideas now after troubleshooting extensively a Presence problem. I'm finalizing lab 5 Vol 2 and I can't get CUPC to download its TFTP configuration file from CUCM and for that reason I do not even see the option for selecting "softphone control" Any help is appreciated. What I ha