Re: [OSL | CCIE_Voice] help needed in configuring unity connection call handlers

That is correct for this requirement. --- Amy Ryan ­ CCIE #24677 Senior Technical Instructor - IPexpert, Inc. Mailto: ar...@ipexpert.com Telephone: +1.810.326.1444 eFax: +1.810.454.0130 Live Assistance, Please visit: www.ipexpert.com/chat

Re: [OSL | CCIE_Voice] help needed in configuring unity connection call handlers

Thanks a lot Amy. Tried and works great.If am correct this configuration uses the schedule configured in the Unity Connection and dosen't require the TOD routing confiuration in the call manager rite?? Thanks, Siva. 2009/12/30 Amy Ryan > Simah, > > If I understand your requirements correctly

Re: [OSL | CCIE_Voice] help needed in configuring unity connection call handlers

Simah, If I understand your requirements correctly, they are as follows: 1. During Normal Business hours, you would like 36XX to go a call handler with custom greeting to include specified caller input 2. After hours, you would like it to play greeting then take message. To do this, in Unity Co

[OSL | CCIE_Voice] help needed in configuring unity connection call handlers

Hi All, I have CUCM 7.x with unity connection 7.x and wanted to achive the below. I have a CTI route point for a main number say 36XX with time of day routing configured.When callers call in the normal business hours ,i would like to send it to the opening greeting call handlers with our custom r