G Money wrote:
>
> Ridiculously long voice mail instructions after the message.
>
They do that to keep you on the line burning minutes.
i.e., they've done studies that show the average time you wait for the
four rings, hear the message, and leave a message are under 1 minute.
By adding the long
On Thu, May 5, 2011 at 9:46 AM, Cameron Childress wrote:
>
> On Thu, May 5, 2011 at 9:35 AM, Jacob wrote:
> > Me: (Thinking to myself, if she is asking, why did I have to enter it
> > before...)
>
> And each time you are transferred to another person it happens all
> over again
>
> From a s
On Thu, May 5, 2011 at 9:35 AM, Jacob wrote:
> Me: (Thinking to myself, if she is asking, why did I have to enter it
> before...)
And each time you are transferred to another person it happens all
over again
>From a social engineering and security standpoint, it does make some
sense, but i
Subject: Re: Latest pet peeve
I hate the phone trees at customer support like that. Companies figure
since they aren't paying a human to talk on the phone they can make the
messages as long as they want
Robot:
Did you call for this reason? No.
Did you call for another reason? No.
Rea
On Wed, May 4, 2011 at 4:35 PM, Jerry Barnes wrote:
>
>
> My vow shall be to pay the national debt, to prevent a monied aristocracy
> from growing up around our administration that must bend to its views, and
> ultimately destroy the liberty of our country. - Andrew Jackson
>
>
WOW, that's a gre
On Wed, May 4, 2011 at 3:39 PM, William Bowen wrote:
>
> Greetings and salutations. Welcome to the San Angeles Emergency Line.
> If you would like an automated response, please press '1' now.
>
> -- Demolition Man...
>
That's actually a great movie
~
Greetings and salutations. Welcome to the San Angeles Emergency Line.
If you would like an automated response, please press '1' now.
-- Demolition Man...
On Wed, May 4, 2011 at 11:53 AM, G Money wrote:
>
> Ridiculously long voice mail instructions after the message.
>
> "At the tone, you can le
"Personally, I think there is great value in just having a warm body answer
the phone and direct the calls as needed, . . ."
I think we all can agree with that.
Alas, from the business end, the automated system doesn't require insurance,
retirement, sick days, cigarette breaks, maternity leave,
a golf course, and a batty really :)
On Wed, May 4, 2011 at 3:39 PM, Casey Dougall
wrote:
>
> On Wed, May 4, 2011 at 3:35 PM, Ras Tafari wrote:
>
>>
>> i just shout in my phone, mostly immediately one simple word "human"
>>
>> it works most times :)
>>
>>
> You want automation or someone in a c
Subject: Re: Latest pet peeve
Even worse, when you try to short circuit the cycle by pressing the industry
standard "0" for operator and the system understands your request but
refuses to let you do it. I had this issue with Bank of America the other
day, I was furious by the time
Funny side note, when they tell you they're recording it and then put
you on hold they keep recording.
.
On Wed, May 4, 2011 at 3:39 PM, Casey Dougall
wrote:
>
> On Wed, May 4, 2011 at 3:35 PM, Ras Tafari wrote:
>
>>
>> i just shout in my phone, mostly immediately one simple word "human"
>>
>
On Wed, May 4, 2011 at 3:35 PM, Ras Tafari wrote:
>
> i just shout in my phone, mostly immediately one simple word "human"
>
> it works most times :)
>
>
You want automation or someone in a call center in India?
~|
Order the A
> I hate the phone trees at customer support like that.
A small company that I worked for (12 employees) had an automated menu
similar to that. You could enter someone's extension and it would
call them directly, but instead of going directly to that person's
voice mail they wanted an "applicati
i just shout in my phone, mostly immediately one simple word "human"
it works most times :)
On Wed, May 4, 2011 at 3:16 PM, Chris Stoner wrote:
>
> Even worse, when you try to short circuit the cycle by pressing the industry
> standard "0" for operator and the system understands your request bu
Even worse, when you try to short circuit the cycle by pressing the industry
standard "0" for operator and the system understands your request but
refuses to let you do it. I had this issue with Bank of America the other
day, I was furious by the time I made it through:
Stupid Multiple Choice Q
+420
On Wed, May 4, 2011 at 3:06 PM, G Money wrote:
>
> No doubt.
>
> Pre-internet, I could maybe see the use for automated information retrieval
> systems via the phone. But in this day and age, no one is going to make a
> phone call just to get their account balance.if i'm calling on the
>
No doubt.
Pre-internet, I could maybe see the use for automated information retrieval
systems via the phone. But in this day and age, no one is going to make a
phone call just to get their account balance.if i'm calling on the
phone, it's because I need to talk to someone. Period.
On Wed, Ma
I hate the phone trees at customer support like that. Companies
figure since they aren't paying a human to talk on the phone they can
make the messages as long as they want
Robot:
Did you call for this reason? No.
Did you call for another reason? No.
Read you account number into the phone.
Hell yes.
On Wed, May 4, 2011 at 1:53 PM, G Money wrote:
>
> Ridiculously long voice mail instructions after the message.
>
> "At the tone, you can leave a message or press *6 for more options. If
> you'd
> like to leave a call back number, press *35, then 8, then 123. Blah, blah
> blah"
>
Ridiculously long voice mail instructions after the message.
"At the tone, you can leave a message or press *6 for more options. If you'd
like to leave a call back number, press *35, then 8, then 123. Blah, blah
blah"
I just want to leave a f***ing message! Shut the hell up and give me t
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