Re: Coldfusion 10 automatic updates not working

2013-02-08 Thread Jeff Carpenter
Thanks for your help. We have solved the issue, I will post the solution here if it helps anyone in the future. The error message logged in the hotfix log file (Eg: C:\ColdFusion10\cfusion\hf-updates\hf-10-7) is the following: Failed to copy hotfix

Coldfusion 10 automatic updates not working

2013-02-07 Thread Jeff Carpenter
We are installing CF10 Enterprise on Windows 2008 RC2 with IIS 7. We installed using all default selections, straight-forward installation, and applied the mandatory update. So far, so good. When we go to the updates page for automatic updates for the latest current hotfix 7 (at the time of

Re: Coldfusion 10 automatic updates not working

2013-02-07 Thread Carl Von Stetten
This is a common issue reported on the Adobe ColdFusion forums. The only solution I have found to work reliably for me (and I'm on the same OS and web server) is to make sure that the service account ColdFusion is running under is a member of the local Administrators group. You may also

RE: Coldfusion 10 automatic updates not working

2013-02-07 Thread DURETTE, STEVEN J
And yet I believe that would go against the lockdown guides... So our options are easy updates or secure systems? -Original Message- From: Carl Von Stetten [mailto:vonner.li...@vonner.net] Sent: Thursday, February 07, 2013 10:52 AM To: cf-talk Subject: Re: Coldfusion 10 automatic

Re: Coldfusion 10 automatic updates not working

2013-02-07 Thread Carl Von Stetten
Steven, I guess I should have added that once the updates are installed, remove the service account from Administrators. And this solution is only a workaround, mind you. I don't believe this **should** be necessary, but it has been for me. I've followed the lockdown guides, including

Re: Coldfusion 10 automatic updates not working

2013-02-07 Thread Jeff Carpenter
I am not sure I follow. The ColdFusion 10 Application Server service is set to Log on with the local system account. I tried changing this to log on as my own login account, which is a member of the local administrators. I still was not able to logon. Steven, I guess I should have added

Re: Coldfusion 10 automatic updates not working

2013-02-07 Thread Jeff Carpenter
Sorry, I meant to say that I was still not able to apply updates. I am not sure I follow. The ColdFusion 10 Application Server service is set to Log on with the local system account. I tried changing this to log on as my own login account, which is a member of the local administrators.

Re: Coldfusion 10 automatic updates not working

2013-02-07 Thread Carl Von Stetten
That's exactly what I was suggesting you do. After you set the ColdFusion service to run as your account, did you stop and restart the service? That is necessary for the Administrator permissions to be granted to the ColdFusion service. Then, after the updates are installed (assuming they

Re: Coldfusion 10 automatic updates not working

2013-02-07 Thread Andrew Scott
Try this as it sounds like it is related. http://www.andyscott.id.au/blog/update-coldfusion-10-windows-82012-update-and-not-updating -- Regards, Andrew Scott WebSite: http://www.andyscott.id.au/ Google+: http://plus.google.com/113032480415921517411 On Fri, Feb 8, 2013 at 12:44 AM, Jeff

Re: Coldfusion 10 automatic updates not working

2013-02-07 Thread Jeff Carpenter
@Carl Thanks, yes I had done this earlier and restarted the service, still same issue. The HF log indicates the following: Failed to copy hotfix files:C:\Users\xxx\478130.tmp\dist\cfusion FATAL ERROR - Failed to copy the hotfix files to the target location:C:\ColdFusion10\cfusion FATAL ERROR -

Re: Coldfusion 10 automatic updates not working

2013-02-07 Thread Andrew Scott
If you are getting the being used by another permission then it is related, you will need to make sure ColdFusion is stopped and wait a bit. To make sure check the Windows Service and wait until it has stopped before trying again. Is this a standard ColdFusion installation or is it multi

Re: Coldfusion 10 automatic updates not working

2013-02-07 Thread Jeff Carpenter
It is a test server, we are installing CF enterprise on Windows 2008 RC2. That's exactly what I was suggesting you do. After you set the ColdFusion service to run as your account, did you stop and restart the service? That is necessary for the Administrator permissions to be granted

Re: Coldfusion 10 automatic updates not working

2013-02-07 Thread Andrew Scott
Jeff, the fact that you are getting the file is in use tells you that the ColdFusion Windows Service is still running. This means that you may have to even stop every instance to apply the updates as well. -- Regards, Andrew Scott WebSite: http://www.andyscott.id.au/ Google+: