Re: New Modem Troubleshooting Trick

2001-02-22 Thread John Neiberger
You're probably right. We tried dialing in to it many, many times and it would answer but it would not negotiate with the modem on our end; we would just get silence. It's interesting that dialing in with a modem would not cause it to reset, but dialing in on a phone and then sending random

RE: New Modem Troubleshooting Trick

2001-02-22 Thread John Neiberger
g please let me know. Thanks Jim -Original Message- From: John Neiberger [mailto:[EMAIL PROTECTED]] Sent: Wednesday, February 21, 2001 7:51 AM To: [EMAIL PROTECTED] Subject: New Modem Troubleshooting Trick Actually, this isn't really a troubleshooting trick,

New Modem Troubleshooting Trick

2001-02-21 Thread John Neiberger
Actually, this isn't really a troubleshooting trick, but a potential fix for a modem that is locked up. We came in at 4:30 this morning to do some intrusive testing that would take down every automated teller machine in our network for the length of the test. We went through the first steps in

Re: New Modem Troubleshooting Trick

2001-02-21 Thread Tony van Ree
Hi John, I would have thought that if the modem was truly locked up you would have received busy tone from the PSTN switch. What might have occurred is that the modem on release (DCD down) might not have dropped DSR back to the PC or whatever device. You calling the modem it answered DCD