If the device in question has Smartnet, a CCIE can automatically go to Level
2 live handoff. They assume you have done the basic trouble shooting and
CCO research. Not sure if CCIE gets free TAC support if there is no
smartnet.
-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL
: CCIE benefits [7:33872]
If the device in question has Smartnet, a CCIE can automatically go to Level
2 live handoff. They assume you have done the basic trouble shooting and
CCO research. Not sure if CCIE gets free TAC support if there is no
smartnet.
-Original Message-
From: [EMAIL
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