RE: CCIE benefits [7:33872]

2002-01-31 Thread Bill Carter
If the device in question has Smartnet, a CCIE can automatically go to Level 2 live handoff. They assume you have done the basic trouble shooting and CCO research. Not sure if CCIE gets free TAC support if there is no smartnet. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL

RE: CCIE benefits [7:33872]

2002-01-31 Thread Keyur Shah
: CCIE benefits [7:33872] If the device in question has Smartnet, a CCIE can automatically go to Level 2 live handoff. They assume you have done the basic trouble shooting and CCO research. Not sure if CCIE gets free TAC support if there is no smartnet. -Original Message- From: [EMAIL