Re: [cisco-voip] Does CCX enforce licensing?

2016-11-29 Thread Ben Amick
Telecom Analyst From: Ed Leatherman [mailto:ealeather...@gmail.com] Sent: Tuesday, November 29, 2016 9:51 AM To: Ben Amick Cc: James Buchanan ; cisco-voip@puck.nether.net Subject: Re: [cisco-voip] Does CCX enforce licensing? If you are savvy with doing custom reports, it looks like there might be a

Re: [cisco-voip] Does CCX enforce licensing?

2016-11-29 Thread Tanner Ezell
n Amick > *Cc:* James Buchanan ; > cisco-voip@puck.nether.net > > *Subject:* Re: [cisco-voip] Does CCX enforce licensing? > > > > There is a license utilization hourly report in CUIC if you are running a > reasonable recent version of UCCX, which shows maximum seats used pe

Re: [cisco-voip] Does CCX enforce licensing?

2016-11-29 Thread Ed Leatherman
> *Sent:* Tuesday, November 29, 2016 9:41 AM > *To:* Ben Amick > *Cc:* James Buchanan ; > cisco-voip@puck.nether.net > > *Subject:* Re: [cisco-voip] Does CCX enforce licensing? > > > > There is a license utilization hourly report in CUIC if you are running a > re

Re: [cisco-voip] Does CCX enforce licensing?

2016-11-29 Thread Ben Amick
com> | www.humanarc.com [cid:image001.gif@01CEF0F8.9227CA80] From: Ed Leatherman [mailto:ealeather...@gmail.com] Sent: Tuesday, November 29, 2016 9:41 AM To: Ben Amick Cc: James Buchanan ; cisco-voip@puck.nether.net Subject: Re: [cisco-voip] Does CCX enforce licensing? There is a license utilization

Re: [cisco-voip] Does CCX enforce licensing?

2016-11-29 Thread Ed Leatherman
> > Telecom Analyst > > > > *From:* James Buchanan [mailto:james.buchan...@gmail.com] > *Sent:* Tuesday, November 29, 2016 9:27 AM > *To:* Ben Amick > *Cc:* cisco-voip@puck.nether.net > *Subject:* Re: [cisco-voip] Does CCX enforce licensing? > > > > Hello, &g

Re: [cisco-voip] Does CCX enforce licensing?

2016-11-29 Thread Ben Amick
Analyst From: James Buchanan [mailto:james.buchan...@gmail.com] Sent: Tuesday, November 29, 2016 9:27 AM To: Ben Amick Cc: cisco-voip@puck.nether.net Subject: Re: [cisco-voip] Does CCX enforce licensing? Hello, UCCX enforces agent licenses by concurrently logged in agents. So, if you have ten

Re: [cisco-voip] Does CCX enforce licensing?

2016-11-29 Thread James Buchanan
Hello, UCCX enforces agent licenses by concurrently logged in agents. So, if you have ten licenses and ten agents or supervisors are logged in, the eleventh login will be rejected. Thanks, James On Tue, Nov 29, 2016 at 9:24 AM, Ben Amick wrote: > I was curious about this, I know QM enforces l

[cisco-voip] Does CCX enforce licensing?

2016-11-29 Thread Ben Amick
I was curious about this, I know QM enforces licensing by not letting you toggle in users for licensing, and I know CUCM and Unity enforce licensing though PLM, but does UCCX enforce licensing? We're coming up quick on our license cap right now and I'm debating if I should be scrambling to get