Re: [DISCUSS] [Github Issues] Support questions in GitHub issues

2018-08-22 Thread Jan Piotrowski
Nope, the last few days convinced me that we do not want that ;) But it gave a nice impression what we should add to the issues templates so bug reports are actionable. Am Mi., 22. Aug. 2018 um 01:21 Uhr schrieb julio cesar sanchez : > > I just had a quick look and around 90% of new issues are

Re: [DISCUSS] [Github Issues] Support questions in GitHub issues

2018-08-21 Thread julio cesar sanchez
I just had a quick look and around 90% of new issues are tagged with support label. Do we really want that? Real issues will be buried with this volume of support issues. El sábado, 11 de agosto de 2018, julio cesar sanchez escribió: > I have always closed the issues that weren’t issues and

Re: [DISCUSS] [Github Issues] Support questions in GitHub issues

2018-08-11 Thread julio cesar sanchez
I have always closed the issues that weren’t issues and pointed people to SO or slack. Same for when ask questions on the dev mail list. El sábado, 11 de agosto de 2018, Jan Piotrowski escribió: > > I think we should make that clear in the issue template > > and direct people to slack or

Re: [DISCUSS] [Github Issues] Support questions in GitHub issues

2018-08-11 Thread Jan Piotrowski
> I think we should make that clear in the issue template > and direct people to slack or stackoverflow. I personally don't really think that's necessary. The issue volume for Cordova is very low (at least on JIRA and at least since Github issues were enabled), so having a few support requests

Re: [DISCUSS] [Github Issues] Support questions in GitHub issues

2018-08-11 Thread Gearóid M
I agree, Github issues should only be for bug reports and feature requests. For Onsen UI, we have an issue template [1], which specifically explains where to go for support. Additionally, the template is geared towards bug reporting, which further discourages people from asking for support. Of

[DISCUSS] [Github Issues] Support questions in GitHub issues

2018-08-11 Thread raphinesse
Jan proposed a support label for issues more than once. That fit me thinking. Do we really want to allow support questions like this one [1] in the issues? I'm definitely against it. I think we should make that clear in the issue template and direct people to slack or stackoverflow. We might