OK it works...!!
Indeed NOT for new tickets as in bug:
http://bugs.otrs.org/show_bug.cgi?id=4238
"Include ticket number in Fulltext search"
I noticed one little strange optical behavior:
In Dashboard the search box is shown smaller than it is in the other modules
(I use Google Chrome)
Regards,
Ooh? Nice!
I wonder that this is not default activated.
I will try it right away!
Regards,
Peter van Beugen
-Oorspronkelijk bericht-
Van: dev-boun...@otrs.org [mailto:dev-boun...@otrs.org] Namens Dorp, Danny van
Verzonden: vrijdag 4 december 2009 14:14
Aan: Development community of
Dear Michiel,
This option also includes searching on ticket numbers. So if you enable this
you have a complete search function in your navigation bar.
Works great!
Met vriendelijke groet / Best regards,
Danny van Dorp
Webmaster and ICT Officer Applications
SNV Netherlands Development Orga
Hi,
i think it should be easy to implement a ticket-search module:
1. click module
2. widget with input line opens
3. enter either numerical or email
4. do sql search in tickets...
kind regards
Cornelius
Peter van Beugen schrieb:
>
>
>
> Would be nice if there was a quick ticket search
Hi Peter,
Sure it would!
There's a similar option in SysConfig that enables a full-text search:
Frontend::NavBarModule###1-Ticket::TicketSearchFulltext
It would give you a full text search in the navbar. Unfortunately, it is
not capable of searching on ticket numbers. There's a enhancement
reque
Would be nice if there was a quick ticket search area in the main
navigation area:
Incoming calls about existing tickets could quick and easy be searched.
Numeric = ticketnumber search
Email address = search on "from" email address
Regards,
Peter van Beugen
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