Re: [dev] OpenERP OTRS Integration

2012-09-24 Thread Mike Dupont
That sounds very interesting. Check the existing solutions for OPENERP and then go from there there is a request tracker for openerp, http://doc.openerp.com/v6.1/technical_guide/crm_configuration.html there are questions similar to yours here : http://www.linkedin.com/groups/Is-there-Service-Des

[dev] OpenERP OTRS Integration

2012-09-24 Thread Anup Kandalkar
Hello Friends, I am trying to integrate OTRS with OpenERP but I don't have any ideas to integrate. If you have any ideas related this please share with us. Software Specification: OpenERP 6.1, OTRS otrs-3.1.10, MySQL 14.14, and Apache2 Regards, Anup ___

Re: [dev] HW sizing - OTRS

2012-09-24 Thread David Boyes
> > 1. Don't use Windows for this, it demands far more resources than this > size needs, needs a lot of Unix emulation glue and is excessively expensive. > If it has to be hosted on a Windows machine, use the Microsoft virtual > machine technology to run a Linux VM. > > Where do you get this knowl

Re: [dev] HW sizing - OTRS

2012-09-24 Thread Michiel Beijen
Hi David, On Mon, Sep 24, 2012 at 6:36 PM, David Boyes wrote: > 1. Don't use Windows for this, it demands far more resources than this size > needs, needs a lot of Unix emulation glue and is excessively expensive. If it > has to be hosted on a Windows machine, use the Microsoft virtual machine

Re: [dev] HW sizing - OTRS

2012-09-24 Thread David Boyes
1. Don't use Windows for this, it demands far more resources than this size needs, needs a lot of Unix emulation glue and is excessively expensive. If it has to be hosted on a Windows machine, use the Microsoft virtual machine technology to run a Linux VM. 2. i3-class processor should be more

Re: [dev] HW sizing - OTRS

2012-09-24 Thread Krzysztof Hajdamowicz
W dniu 24.09.2012 17:41, Rocco Tocci pisze: Il 24/09/2012 16.33, David Boyes ha scritto: I ask you a quick consulting about the sizing hardware (CPU, RAM, HD) of Windows Server 2008 with OTRS for a client who has about 2000 users and a volume of nearly 200 tickets per month. Per user, or total?

Re: [dev] HW sizing - OTRS

2012-09-24 Thread Rocco Tocci
Total Il 24/09/2012 16.33, David Boyes ha scritto: I ask you a quick consulting about the sizing hardware (CPU, RAM, HD) of Windows Server 2008 with OTRS for a client who has about 2000 users and a volume of nearly 200 tickets per month. Per user, or total? ___

Re: [dev] HW sizing - OTRS

2012-09-24 Thread David Boyes
> I ask you a quick consulting about the sizing hardware (CPU, RAM, HD) of > Windows Server 2008 with OTRS for a client who has about 2000 users and > a volume of nearly 200 tickets per month. Per user, or total? ___ OTRS mailing list: dev - Webpage: h

Re: [dev] HW sizing - OTRS

2012-09-24 Thread Henning Heil
Hi all, Krzysztof Hajdamowicz schrieb am 24.09.2012 14:13: 200 tickets per month is nothing. In my company we're working at throughput of 200/day including automatic processing of nagios notifications. OTRS is running with Nagios on the same machine (Nagios gives 20 checks/sec) on dual core,

Re: [dev] HW sizing - OTRS

2012-09-24 Thread Krzysztof Hajdamowicz
W dniu 24.09.2012 11:03, Rocco Tocci pisze: Hi guys, I ask you a quick consulting about the sizing hardware (CPU, RAM, HD) of Windows Server 2008 with OTRS for a client who has about 2000 users and a volume of nearly 200 tickets per month. thanks Rocco Hi, 200 tickets per month is nothing. I

[dev] HW sizing - OTRS

2012-09-24 Thread Rocco Tocci
Hi guys, I ask you a quick consulting about the sizing hardware (CPU, RAM, HD) of Windows Server 2008 with OTRS for a client who has about 2000 users and a volume of nearly 200 tickets per month. thanks Rocco ___ OTRS mailing list: dev - Webpage: h