Re: [dev] Issues with Dynamic Fields

2013-03-20 Thread Carlos Rodríguez
Hi Jignesh, I see, but I think is extremely easy to remove the "DyamicField_" prefix using a simple Regular Expression (for substitution), you can use it everywhere in your code even if the prefix is not there. On the other hand, we have this prefix is some parts of the code in several files,

Re: [dev] Issues with Dynamic Fields

2013-03-20 Thread Michiel Beijen
Hi, On Wed, Mar 20, 2013 at 4:21 PM, Jignesh Kakka (jkakka) wrote: > Let’s say we add a dynamic field called ticket_source in OTRS. > > Now while creating the ticket , there is no problem. > > But while getting the ticket, I have to modify my application source code > to get/read this n

Re: [dev] Issues with Dynamic Fields

2013-03-20 Thread Jignesh Kakka (jkakka)
Hi Michiel, Let’s say we add a dynamic field called ticket_source in OTRS. Now while creating the ticket , there is no problem. But while getting the ticket, I have to modify my application source code to get/read this new Dynamic field from the response. Had it been name-value pair, it would ha

Re: [dev] ACL on FreeText

2013-03-20 Thread Michiel Beijen
Hi Rocco, On Tue, Mar 19, 2013 at 4:56 PM, Rocco Tocci wrote: > Hi guys, do you know if it is possible via ACL to be visible or not > freetext? From what I've read it seems not? We have two Feature Add-Ons available that provide this functionality. We have HideShow DynamicFields for OTRS 3.1 a

Re: [dev] Issues with Dynamic Fields

2013-03-20 Thread Michiel Beijen
Hi, On Wed, Mar 20, 2013 at 5:33 AM, Jignesh Kakka (jkakka) wrote: > While creating ticket, we pass Dynamic fields as name-value pair. But > while getting ticket we receive dynamicFields as DynamicField_FieldName.** > ** > > Cant this behavior be changed to having Name Value pair even while gett