Hi,
On Wed, Mar 20, 2013 at 5:33 AM, Jignesh Kakka (jkakka) jka...@cisco.comwrote:
While creating ticket, we pass Dynamic fields as name-value pair. But
while getting ticket we receive dynamicFields as DynamicField_FieldName.**
**
Cant this behavior be changed to having Name Value pair
have got populated in my map
automatically.
Thanks,
Jignesh
From: dev-boun...@otrs.org [mailto:dev-boun...@otrs.org] On Behalf Of Michiel
Beijen
Sent: Wednesday, March 20, 2013 4:05 PM
To: Development community of OTRS
Subject: Re: [dev] Issues with Dynamic Fields
Hi,
On Wed, Mar 20, 2013 at 5
Hi,
On Wed, Mar 20, 2013 at 4:21 PM, Jignesh Kakka (jkakka) jka...@cisco.comwrote:
Let’s say we add a dynamic field called ticket_source in OTRS.
Now while creating the ticket , there is no problem.
But while getting the ticket, I have to modify my application source code
to
While creating ticket, we pass Dynamic fields as name-value pair. But while
getting ticket we receive dynamicFields as DynamicField_FieldName.
Cant this behavior be changed to having Name Value pair even while getting the
ticket.
The reason wh I want in this way is , let's say if we add or
