Re: [IxDA Discuss] Interaction Design Training (non web preferred)

2010-02-10 Thread Audrey Crane
Nearly all of what I've heard and experienced about all of these kinds of things is that you end up with people who aren't designers (engineers, product managers, etc.) and because of the audience do a lot of basic stuff and then a good chunk of group exercises that aren't all that useful if

Re: [IxDA Discuss] Indexing / storing usability study results

2010-02-03 Thread Audrey Crane
We are playing with the Acrobat indexing function as that seems like a good candidate for us -- it doesn't require anyone to write in a specific format or really do anything special, but it does make it seem vaguely possible that you could find a needle in a haystack. Thanks! . . . . . . . . .

Re: [IxDA Discuss] Mac apps for a recent convert ...

2010-01-29 Thread Audrey Crane
Apps I love: Greenprint: http://www.printgreener.com/ (Installs like a printer, lets you easily exclude pages without anything useful on them, images, etc. when you print) I cannot do anything without Typinator: http://www.ergonis.com/products/typinator/ I love Screenflow for usability

Re: [IxDA Discuss] Recruiting cold calling: pitfalls?

2010-01-25 Thread Audrey Crane
You might also give them the option to do the questions immediately or schedule a follow-up time. Even though it's only 15 minutes, having the option to schedule it later removes all the pressure and makes it easier to say yes... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Re: [IxDA Discuss] Software for transcription?

2010-01-24 Thread Audrey Crane
live, have you had luck with Mechanical Turk? It's tempting, but I am wondering if you have issues with ESL? I use college students to take detailed notes, not transcriptions. It's better, frankly, as they helpfully edit out things like my daughters hollering for me in the background at my home

Re: [IxDA Discuss] Usability Observation/Logging Software Recommendations

2010-01-09 Thread Audrey Crane
I'm in love with ScreenFlow. Relatively inexpensive, lets you edit, captures mic audio, computer audio, camera of participant and screen, in any combination. Invisible when recording. I don't think it would work for mobile, though. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

[IxDA Discuss] Indexing / storing usability study results

2010-01-05 Thread Audrey Crane
I am working in an organization that is focused on doing quick, lightweight usability research, especially once the work has a good foundation: bringing a design into a coffee shop, for example, running 5 quick (15 minute) studies, making changes, showing 3 more people the next day, etc. In this

Re: [IxDA Discuss] RP: A Creative Brief, BRD, User Requirements Mash Up Document

2009-11-12 Thread Audrey Crane
Marty Cagan has done some good stuff, and is always focused on bridging the gaps between design, eng and product. From this post: http://www.svpg.com/assessing-product-opportunities/ Fortunately, it%u2019s really not that hard to do a useful product opportunity assessment. I ask product managers

Re: [IxDA Discuss] Persona Workshops

2009-10-13 Thread Audrey Crane
Following up on Chris' comment, with which I wholeheartedly agree, I've had some success with the following (assuming that you've conducted and recorded your research): 1. require all attendees to watch or listen to at least 1/3 of your interviews (or they'll be skewed) 2. have them note key

Re: [IxDA Discuss] Breadcrumbs including page title or no?

2009-09-02 Thread Audrey Crane
Thank you for your thoughtful replies. I don't agree that including page titles in breadcrumbs is a standard -- lots of sites do it, but many don't. If Apple isn't doing it, can it really be a standard? ;-) With a visually-related title and breadcrumb (alignment, proximity, , etc.) I cannot

Re: [IxDA Discuss] Breadcrumbs including page title or no?

2009-09-02 Thread Audrey Crane
Outside of the breadcrumb conversation altogether, and assuming that simpler is better where simpler is reasonable, feasible, etc. redundant is simple shorthand for this is already here and it's not adding value precisely because it's already here. If one thing is doing something different from

[IxDA Discuss] Breadcrumbs including page title or no?

2009-09-01 Thread Audrey Crane
I tried to make a change to a site I'm new to working on, to remove the page title as the last element of the breadcrumb and simply treat the title itself as the last element in the breadcrumb, including a last and keeping the title immediately below. I was surprised that not only wasn't it a

Re: [IxDA Discuss] Breadcrumbs including page title or no?

2009-09-01 Thread Audrey Crane
But if it isn't clear (that this is where you are), shouldn't there be better ways of making it clear than providing a redundant non-functional element? Maybe with the You Are Here: and including that last ? I might test this. I'll let y'all know if I can sneak it into a usability study and what

Re: [IxDA Discuss] UX Presentation to the CEO?

2009-08-20 Thread Audrey Crane
Navid, can you share more about where they're at now? What's their current perspective on design? What is their background? Is there an existing team? Are you trying to make them more central or staff up, or...? Much of Marty Cagan's writing is relevant to this. See his book Inspired, or his

Re: [IxDA Discuss] Contractor Rates

2009-08-14 Thread Audrey Crane
I can say that I've had clients say, In light of the current economy, we expected the price to be lower. And I've lowered it, 10-20%, when that happens. But it's happened less than half the time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org

Re: [IxDA Discuss] Contractor Rates

2009-08-14 Thread Audrey Crane
Entirely in agreement with Nasir and Robert, I do it in the light of, %u201COk, how can we pare this down or narrow its focus to fit within the budget you have in mind.%u201D It%u2019s very rare that I would agree to do the same thing, just for less $$, as if the original cost was just arbitrary.

[IxDA Discuss] Examples of pre-login \soft personalization\?

2009-08-14 Thread Audrey Crane
I'm looking for examples of personalization that happens when a user has not yet logged in, either via cookies, geo location by IP address, or flash cookies (local shared objects). Examples I have so far are: - Amazon's home page, if you've ever logged in before - Google local results in