Re: [IxDA Discuss] We don't make consumer products, hence no need for a User Centered Design development process.

2009-08-30 Thread Ali Naqvi
But I WANT a UCD department at my location. I develop documentation and to visually describe a system based on heavy technology WITHOUT user input is disastrous. The Motorola ZN5 was developed in Denmark by Danish ENGINEERS. I have that phone. And its the ONLY phone developed by Motorola Denmark.

Re: [IxDA Discuss] We don't make consumer products, hence no need for a User Centered Design development process.

2009-08-30 Thread Fritz Desir
As someone who's been strangely drawn to reading the posts around this topic, very well put Andrew. To me, much of this comes down the problem you're solving and its context both of which can suggest a methodology or technique neither of which can guarantee success and they're countless examples

Re: [IxDA Discuss] We don't make consumer products, hence no need for a User Centered Design development process.

2009-08-29 Thread Ali Naqvi
Hello Jared, the execution of User Centered Design done the RIGHT way will guarantee success. Atleast this is what I believe. Many companies do design great products without a UCS approach, I believe that these products can improve and become even better with a UCD approach. You say that people

Re: [IxDA Discuss] We don't make consumer products, hence no need for a User Centered Design development process.

2009-08-29 Thread Ali Naqvi
Users know that this certain feature can do SOMETHING, yet they dont know WHAT. So they avoid looking at it and totally block it from their minds. trust me, if people started complaining, corporations would be in trouble. people do NOT complain. Sitting online and writing about a product defect on

Re: [IxDA Discuss] We don't make consumer products, hence no need for a User Centered Design development process.

2009-08-29 Thread Ali Naqvi
The management KNOWS deep down that the product can be better and that there is some problem. They just continue developing problems, knowing its not the 100 percent correct way. Its human nature. Let us just continue. We humans only wake up when its too late. Take global warming as an example. We

Re: [IxDA Discuss] We don't make consumer products, hence no need for a User Centered Design development process.

2009-08-29 Thread Jared Spool
On Aug 29, 2009, at 3:54 AM, Ali Naqvi wrote: the execution of User Centered Design done the RIGHT way will guarantee success. Atleast this is what I believe. Hi Ali, It's a nice belief. A little tautological, but a nice belief none the less. However, there's a lot of evidence that

Re: [IxDA Discuss] We don't make consumer products, hence no need for a User Centered Design development process.

2009-08-29 Thread Ali Naqvi
But I do get your point. Reality is different than utopian philosophy. Tradeoffs are a reality which we designers face daily. Thanks for your replies! . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=44980

Re: [IxDA Discuss] We don't make consumer products, hence no need for a User Centered Design development process.

2009-08-29 Thread dave malouf
Ali, it is obvious, you really don't know what you are talking about when it comes to the iPhone. people are complaining? huh? people are still buying them off the shelves, not b/c of marketing but b/c of the fetished customer base that keeps telling all their friends to buy them. The problem is

Re: [IxDA Discuss] We don't make consumer products, hence no need for a User Centered Design development process.

2009-08-28 Thread Adrian Howard
On 27 Aug 2009, at 11:08, dave malouf wrote: I think @jmspool nailed it. the issue isn't whether or not UCD is needed. the issue is whether or not the product has room for improvement and that those improvements speak to the core stakeholders involved. [snip] Those problems have also got to

Re: [IxDA Discuss] We don't make consumer products, hence no need for a User Centered Design development process.

2009-08-28 Thread J. Ambrose Little
On Fri, Aug 28, 2009 at 6:37 PM, Jared Spool jsp...@uie.com wrote: Personally, I think that trying to force our notion of a good experience onto companies as some sort of ethical obligation is an arrogant position. Who is to say we have the right to tell other people how they should design

Re: [IxDA Discuss] We don't make consumer products, hence no need for a User Centered Design development process.

2009-08-27 Thread Jeff Howard
Ali asked: Why can't I read the replies?? I can see that people have replied bt when I try to access the post, its empty! Its frustrating Sorry about that. A little database bug with apostrophes in the subject line. Should be fixed for the time being. If it breaks again, please e-mail the

Re: [IxDA Discuss] We don't make consumer products, hence no need for a User Centered Design development process.

2009-08-27 Thread Ali Naqvi
Thanks Jeff. Could you post my reply also? :) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=44980 Welcome to the Interaction Design Association

Re: [IxDA Discuss] We don't make consumer products, hence no need for a User Centered Design development process.

2009-08-27 Thread dave malouf
I think @jmspool nailed it. the issue isn't whether or not UCD is needed. the issue is whether or not the product has room for improvement and that those improvements speak to the core stakeholders involved. So what are the problems you think end-users are having and how do you think those

Re: [IxDA Discuss] We don't make consumer products, hence no need for a User Centered Design development process.

2009-08-27 Thread Ali Naqvi
Thank you all for responding. I am trying yet again to post a reply. I am not sure whether this will reach you guys, or be gone forever somewhere out there. I personally believe that is you create a service or a product, UCD is the best development process. The manager I quoted was happy about

Re: [IxDA Discuss] We don't make consumer products, hence no need for a User Centered Design development process.

2009-08-27 Thread Ali Naqvi
Dave, I get your point. I am a problem fixer too. I have managed to convince my manager to let me talk with those who listen and can make a difference. I have tons of ideas. It takes time. I know it does. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new

Re: [IxDA Discuss] We don't make consumer products, hence no need for a User Centered Design development process.

2009-08-27 Thread Ali Naqvi
Jared: The companies that make MILLIONS without a user centered design principle may be the ONLY one in that specific industry. It could also be that users simply just accept whatever these companies create / offer without complaining. For me, a company that offer a product, should follow an