Thanks Caroline, that's pretty damn comprehensive!
2009/1/12 Caroline Jarrett caroline.jarr...@effortmark.co.uk
Hi,
Here's what I currently advise as best practice for using postcode lookup
in
the UK:
1. Users expect to see this feature. It's ubiquitous.
2. Don't force users to
Hi,
Here's what I currently advise as best practice for using postcode lookup in
the UK:
1. Users expect to see this feature. It's ubiquitous.
2. Don't force users to 'validate' their address against the postal address
file (PAF). It's quite good, but not without errors e.g. new builds, Post
Hi
Lots of UK sites find the user's full address from their postcode (zipcode).
This saves the user typing a full address, but I'm not convinced it makes
the form completion any easier. When there are lots of houses on the same
postcode, the user still has to scroll through a long list of
Hi Sam,
We have just carried out some remote usability testing on this issue.
Postcode lookup only seams to work in the UK, and the Netherlands for
starters.
You need to ask for House Number or Name to reduce the number on the list of
returned houses.
Most people are used to enter their address
I have personal experience of this which may help. This database
(personal address file) is not complete, my flat was not included for
2 years (I moved). Newbuild houses especially are not added that
quickly. So this would make for a very poor experience. Especially
if as I encountered a few
