I just placed new order in Slim Devices online store to buy more
Squeezebox Receiver.
Hope this order will be smooth and I can still use the Customer
Appreciation Discount in my last canceled order.
--
mwpmo
mwpmo's
Hi Ronald,
Let me apologize for the way this order went. We have recently begun
using the same system as our technical support team, we are still
getting used to it and unfortunately your issue fell through the
cracks. I will make sure your order leaves today with a customer
appreciation discount
mherger;317165 Wrote:
Matt Parry
Logiotech SMBU
(should get his signature fixed :-))
[color=blue]
Michael
I would love too except our system does not let us store our sigs and
it has a horrible spell check. Which ends up allowing my horrible
typing skills to shine.
--
mparry
Matt
Thanks a lot for your quick response.
Hope your team can overcome the problem as soon as possible.
I really love my new squeeze box duet and my old replaced SB2.
I will introduce it to my friends in Hong Kong to include duet in their
audio system.
--
mwpmo
Sorry! I thought only 4 July is the holiday for Independent Day.
Thanks a lot for your assistance on my case.
I played Duet for a day now and I am really happy with it.
Especially after I mod it with Chinese character support in
controller's display.
Hope Chinese Japanese will be officially
Since there is 15hrs time difference with Hong Kong, so I need to call
him 7am this morning (around 4pm there).
I called 4 times from 7-8am (4-5pm there) but all calls were diverted
to voicemail.
Since I am in Hong Kong, so I think I better update my questions in the
system instead of leaving
I'm very sorry about this.
The entire US staff is on Holiday on July 3rd and 4th for our
Independence Day.
Matt was also on vacation from Tuesday the 1st of this week, but his
co-worker Clay was there. He may not have been aware of your situation
however.
Again please accept my apologies, and
1) On 2 June, I placed my third order in Slimdevice On-line Store
2) Since Duet was in back-order, I received an email saying that I need
to wait about 3 weeks.
3) I replied Slim Device an email saying that I wish to keep my order
and wait.
4) On 20 June, I received an email saying my order
Matt Parry
Logiotech SMBU
(should get his signature fixed :-))
Inside Sales
(650)210-9400 X 5720
Did you try calling him? After all he's giving you his number.
Michael
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