[Elecraft] HELP! XFINITY SHUT OFF INTERNET DUE TO HAM ANTENNAS

Dear Gang: Xfinity, our internet provider, showed up at 7:30am this morning, to explain to the XYL that we were being cut off for good because my amateur radio activities had caused wide area outages.  Oddly, these wide area outages did not include my own house.  They told her the antennas thems

[Elecraft] HELP! XFINITY SHUT OFF INTERNET DUE TO HAM ANTENNAS

"Just our luck - ham radio operators": https://www.youtube.com/watch?v=alI2TWuL3cs John AE5X https://ae5x.blogspot.com __ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm

[Elecraft] HELP! XFINITY SHUT OFF INTERNET DUE TO HAM ANTENNAS

Questions: 1. is this coax? 2. do you use a cable modem? I found on 160 m my cable modem kept resetting… discovered the upstream side uses HF and above 30 Mhz!!! Fix? Grounded the cable to my system ground (the existing cable ground was a joke) …put some ferrites on the cable near the modem. a

[Elecraft] HELP! XFINITY SHUT OFF INTERNET DUE TO HAM ANTENNAS

:21 -0400 From: Gary K9GS To: eric norris , Elecraft Reflector Subject: Re: [Elecraft] HELP! XFINITY SHUT OFF INTERNET DUE TO HAM ANTENNAS Message-ID: Content-Type: text/plain; charset=utf-8 I would also suggest posting this on the RFI reflector.73,Gary K9GS Original m

Re: [Elecraft] HELP! XFINITY SHUT OFF INTERNET DUE TO HAM ANTENNAS

Cameras? Any ID card from him? Intolerable from any company, let alone your provider. -73- FrankKG9H kg9hfr...@gmail.com > On Oct 20, 2021, at 1:21 PM, eric norris via Elecraft > wrote: > > Dear Gang: > Xfinity, our internet provider, showed up at 7:30am this morning, to explain > to

Re: [Elecraft] HELP! XFINITY SHUT OFF INTERNET DUE TO HAM ANTENNAS

Give the legal folks at ARRL a call. John WA1EAZ > On Oct 20, 2021, at 2:21 PM, eric norris via Elecraft > wrote: > > Dear Gang: > Xfinity, our internet provider, showed up at 7:30am this morning, to explain > to the XYL that we were being cut off for good because my amateur radio > activiti

Re: [Elecraft] HELP! XFINITY SHUT OFF INTERNET DUE TO HAM ANTENNAS

Eric - Xfinity is also my provider. I have never heard of such a thing... and I had no idea they did anything down at 14 mHz. I would call the ARRL directly and ask for suggestions on how to proceed. I would also call Xfinity customer service and ask for justification. My guess is that like most

Re: [Elecraft] HELP! XFINITY SHUT OFF INTERNET DUE TO HAM ANTENNAS

Wow! Doesn't seem to make sense... so they believe that by shutting down your home internet that you will stop operating your station which allegedly is causing the interference? Or do they believe that by the sheer fact that Xfinity is connected to your home that your station is causing harmf

Re: [Elecraft] HELP! XFINITY SHUT OFF INTERNET DUE TO HAM ANTENNAS

Yeah, I'm kinda surprised myself that they did anything on the ham bands at all; I would have expected them to stay out of anything that could interfere with us. For instance, I just logged into my Spectrum-provided cable modem and the closest they seem to get to the ham bands around here is 17.8MH

Re: [Elecraft] HELP! XFINITY SHUT OFF INTERNET DUE TO HAM ANTENNAS

qth.net> Sent: Wednesday, October 20, 2021 11:23 To: Elecraft Reflector<mailto:elecraft@mailman.qth.net> Subject: [Elecraft] HELP! XFINITY SHUT OFF INTERNET DUE TO HAM ANTENNAS Dear Gang: Xfinity, our internet provider, showed up at 7:30am this morning, to explain to the XYL that we we

Re: [Elecraft] HELP! XFINITY SHUT OFF INTERNET DUE TO HAM ANTENNAS

We just switched to getting internet through T-Mobile, a cell phone connection. It's a hotspot, but fairly large and more capable than the little dongles. Not blazingly fast, but good, and reasonably priced. Peter W0LLN On Wed, Oct 20, 2021 at 1:22 PM eric norris via Elecraft < elecraft@mailm

Re: [Elecraft] HELP! XFINITY SHUT OFF INTERNET DUE TO HAM ANTENNAS

First off, there is no way that your antennas alone can passively trash Xfinity's internet network.  Whoever told you that is an idiot. Secondly, you could offer to do some testing with Xfinity in attendance to verify whether or not your transmissions were causing a problem.  I have a small

Re: [Elecraft] HELP! XFINITY SHUT OFF INTERNET DUE TO HAM ANTENNAS

__ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: ht

Re: [Elecraft] HELP! XFINITY SHUT OFF INTERNET DUE TO HAM ANTENNAS

Or, you sign up with T-Mobile for $50 monthly all in; gear supplied; and once in tell Infinity Foxtrot Oscar. Ed McCann AG6CX Sent from my iPhone > On Oct 20, 2021, at 12:07 PM, David Gilbert wrote: > >  > First off, there is no way that your antennas alone can passively trash > Xfinity's i

Re: [Elecraft] HELP! XFINITY SHUT OFF INTERNET DUE TO HAM ANTENNAS

Maybe you could get another ISP? ATT might serve your neighborhood. Or Sonic. I had Sonic for many years. Their speed sucks, but they are reliable. - Jerry KF6VB On 2021-10-20 11:21, eric norris via Elecraft wrote: Dear Gang: Xfinity, our internet provider, showed up at 7:

Re: [Elecraft] HELP! XFINITY SHUT OFF INTERNET DUE TO HAM ANTENNAS

Unbelievable Ignorance run a muck! Be sure to keep us notified on your progress! On a separate note, on People’s Court (TV show), two hams were fighting over a SteppIR that was sold at a flea market- long story but it came down to buyer beware and sold as is rule was the conclusion. Regard

Re: [Elecraft] HELP! XFINITY SHUT OFF INTERNET DUE TO HAM ANTENNAS

On 2021-10-20 2:21 p.m., eric norris via Elecraft wrote: Xfinity, our internet provider, showed up at 7:30am this morning, to explain to the XYL that we were being cut off for good because my amateur radio activities had caused wide area outages.[snip] They told her the antennas themselves--absen

Re: [Elecraft] HELP! XFINITY SHUT OFF INTERNET DUE TO HAM ANTENNAS

Hi Eric, The problem is clearly in their system and/or customer-connected equipment. The most likely causes are 1) badly installed coax connectors; 2) customer-installed tap-offs; 3) Pin-One Problems in Comcast and/or customer-equipment; 4) modems and/or routers with poor RF rejection. I su

Re: [Elecraft] HELP! XFINITY SHUT OFF INTERNET DUE TO HAM ANTENNAS

Hi Eric, There is a reason that Xfinity is the most hated corporation in America. I had a similar problem with them. What all the other commenters are telling you is true; legally you are in the right. However, good luck on making your legal rights stick. Your only practical solution is to f

Re: [Elecraft] HELP! XFINITY SHUT OFF INTERNET DUE TO HAM ANTENNAS

Sounds like the typical "I'm having trouble with X, and so-and-so has antennas, so it must be those antennas making X fail. They have to get rid of those antennas!" I second that there's no way that the antennas by themselves, with no signal being put through them, can somehow cause problems with

Re: [Elecraft] HELP! XFINITY SHUT OFF INTERNET DUE TO HAM ANTENNAS

al Message- From: elecraft-boun...@mailman.qth.net On Behalf Of Rich Lim via Elecraft Sent: Wednesday, October 20, 2021 2:35 PM To: eric norris ; Frank Krozel Cc: Elecraft Reflector Subject: Re: [Elecraft] HELP! XFINITY SHUT OFF INTERNET DUE TO HAM ANTENNAS Wow! Doesn't seem to make

Re: [Elecraft] HELP! XFINITY SHUT OFF INTERNET DUE TO HAM ANTENNAS

ter business bureau! > > Hank > K4HYJ > > > > -Original Message- > From: elecraft-boun...@mailman.qth.net On > Behalf Of Rich Lim via Elecraft > Sent: Wednesday, October 20, 2021 2:35 PM > To: eric norris ; Frank Krozel > Cc: Elecraft Reflector >

Re: [Elecraft] HELP! XFINITY SHUT OFF INTERNET DUE TO HAM ANTENNAS

K4HYJ > > > > > > > > -Original Message- > > From: elecraft-boun...@mailman.qth.net > On Behalf Of Rich Lim via Elecraft > > Sent: Wednesday, October 20, 2021 2:35 PM > > To: eric norris ; Frank Krozel < > kg9hfr...@gmail.com> > >

Re: [Elecraft] HELP! XFINITY SHUT OFF INTERNET DUE TO HAM ANTENNAS

K9GS Original message From: eric norris via Elecraft Date: 10/20/21 2:22 PM (GMT-05:00) To: Elecraft Reflector Subject: [Elecraft] HELP! XFINITY SHUT OFF INTERNET DUE TO HAM ANTENNAS Dear Gang:Xfinity, our internet provider, showed up at 7:30am this morning, to explain to the XYL th

Re: [Elecraft] HELP! XFINITY SHUT OFF INTERNET DUE TO HAM ANTENNAS

I would also suggest posting this on the RFI reflector.73,Gary K9GS Original message From: Gary K9GS Date: 10/20/21 7:55 PM (GMT-05:00) To: eric norris , Elecraft Reflector Subject: Re: [Elecraft] HELP! XFINITY SHUT OFF INTERNET DUE TO HAM ANTENNAS Hi Eric,Xfinity is a

Re: [Elecraft] HELP! XFINITY SHUT OFF INTERNET DUE TO HAM ANTENNAS

t; Original message From: eric norris via Elecraft < > elecraft@mailman.qth.net> Date: 10/20/21 2:22 PM (GMT-05:00) To: > Elecraft Reflector Subject: [Elecraft] HELP! > XFINITY SHUT OFF INTERNET DUE TO HAM ANTENNAS Dear Gang:Xfinity, our > internet provider, show

Re: [Elecraft] HELP! XFINITY SHUT OFF INTERNET DUE TO HAM ANTENNAS

nesday, October 20, 2021 3:54 PM To: elecraft@mailman.qth.net Subject: Re: [Elecraft] HELP! XFINITY SHUT OFF INTERNET DUE TO HAM ANTENNAS On 2021-10-20 2:21 p.m., eric norris via Elecraft wrote: > Xfinity, our internet provider, showed up at 7:30am this morning, to > explain to the XYL that

Re: [Elecraft] HELP! XFINITY SHUT OFF INTERNET DUE TO HAM ANTENNAS

Is it true that, at a certain power level (left as an exercise for the reader), one can cauterize pesky coax nodes? Wayne __ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq

Re: [Elecraft] HELP! XFINITY SHUT OFF INTERNET DUE TO HAM ANTENNAS

When I put my tower up 25 yrs ago my next door neighbor complained of interference. I went over to his house to watch for TVI while a ham friend was at my house keying the transmitter. Suddenly a window started vibrating causing a buzzing sound. He said “See, SEE!”. Just then his wife calls out

Re: [Elecraft] HELP! XFINITY SHUT OFF INTERNET DUE TO HAM ANTENNAS

Circa 1958:  Neighbor and TV Repairman came to my parent's door ... "Your son's ham radio is interfering with my TV.  Dad: "Our son has been away at college for 2 years and his radio equipment is packed up in the closet."  Long pause ... then TV guy, "Well his wire antenna is still up there and

Re: [Elecraft] HELP! XFINITY SHUT OFF INTERNET DUE TO HAM ANTENNAS

Jim beat me to it. I was also going to urge you to transmit as much as possible on 20 meters with the highest power you can. The idea is to become a hair ball that Xfinity can't swallow nor can't cough back up. If anybody comes up to you to complain that you're still causing outages, use the sa

Re: [Elecraft] HELP! XFINITY SHUT OFF INTERNET DUE TO HAM ANTENNAS

But remember, you're required to use the lowest power level feasible... ...so time to try for some really challenging DX, and keep your logs! Seriously though, did you find out if they're actually kicking you off or if this was just a grumpy local tech misguidedly trying to fix a problem by threa

Re: [Elecraft] HELP! XFINITY SHUT OFF INTERNET DUE TO HAM ANTENNAS

My bet is you have a rogue tech who couldn't find the problem and decided to blame you.  He greatly exceeded his authority and as soon as a higher-up hears what happened, this will be reversed.  Besides, since we know you aren't the problem, the problem is still there and his "solution" will be

Re: [Elecraft] HELP! XFINITY SHUT OFF INTERNET DUE TO HAM ANTENNAS

Good advice - don’t be unprofessional just because a rogue technician is. Hank K4HYJ > On Oct 21, 2021, at 9:36 AM, Julia Tuttle wrote: > > But remember, you're required to use the lowest power level feasible... > > ...so time to try for some really challenging DX, and keep your logs! > >

Re: [Elecraft] HELP! XFINITY SHUT OFF INTERNET DUE TO HAM ANTENNAS

I would take the easiest way: tell them whatever BS they need to hear to be satisfied; then operate however you like without restriction. Dump Comcast at the soonest opportunity. I would not waste my time with lawyers, letters, phone calls, explanations, etc. As Mark Twain said: Never argue wi

Re: [Elecraft] HELP! XFINITY SHUT OFF INTERNET DUE TO HAM ANTENNAS

Yeah, but they may only be satisfied if all the antennas are gone, and that's not practical. On Thu, Oct 21, 2021, 11:44 Drew AF2Z wrote: > I would take the easiest way: tell them whatever BS they need to hear to > be satisfied; then operate however you like without restriction. Dump > Comcast a

Re: [Elecraft] HELP! XFINITY SHUT OFF INTERNET DUE TO HAM ANTENNAS

; > > > > From: elecraft-boun...@mailman.qth.net > on behalf of Kevin Cozens > Sent: Wednesday, October 20, 2021 3:54 PM > To: elecraft@mailman.qth.net > Subject: Re: [Elecraft] HELP! XFINITY SHUT OFF INTERNET DUE TO HAM ANTENNAS >

Re: [Elecraft] HELP! XFINITY SHUT OFF INTERNET DUE TO HAM ANTENNAS

On 10/21/2021 9:43 AM, Drew AF2Z wrote: Dump Comcast at the soonest opportunity. There may be more options than you realize that avoid having to deal with the cable company and have no potential for interference to/from the amateur station. I recently bought a house here (near St. George U

Re: [Elecraft] HELP! XFINITY SHUT OFF INTERNET DUE TO HAM ANTENNAS

My girlfriend has a setup like this in rural NH. Cricket Wireless will sell you a whopping 100 GB data on AT&It's network for just $55 a month. We get about 15 Mbps down and 5 Mbps up with 50ms latency (to speedtest.net's servers), although of course that will vary based on AT&T's local network. S

Re: [Elecraft] HELP! XFINITY SHUT OFF INTERNET DUE TO HAM ANTENNAS

On 10/21/2021 6:35 AM, Julia Tuttle wrote: Seriously though, did you find out if they're actually kicking you off or if this was just a grumpy local tech misguidedly trying to fix a problem by threatening you? One more comment - be aware that the "technicians" that you see driving around in t

Re: [Elecraft] HELP! XFINITY SHUT OFF INTERNET DUE TO HAM ANTENNAS

A T-mobile hotspot is probably easiest. With 5G, I have measured speeds up to 700 megabits and typically around 300 megabits with the occasional dip to 100 megabits. $50 per month. > On October 21, 2021 12:27 PM Julia Tuttle wrote: > > > My girlfriend has a setup like this in rural NH. Cri

Re: [Elecraft] HELP! XFINITY SHUT OFF INTERNET DUE TO HAM ANTENNAS

On 10/20/2021 11:21 AM, eric norris via Elecraft wrote: My XYL depends on an internet connection to work.  Being off the air is unimaginable. Hi Eric, I see that you're in Santa Clara, so likely have many options for alternate carriers. Street View shows pretty much unobstructed view of th

Re: [Elecraft] HELP! XFINITY SHUT OFF INTERNET DUE TO HAM ANTENNAS

raft@mailman.qth.net Subject: Re: [Elecraft] HELP! XFINITY SHUT OFF INTERNET DUE TO HAM ANTENNAS On 10/20/2021 11:21 AM, eric norris via Elecraft wrote: > My XYL depends on an internet connection to work. Being off the air is > unimaginable. Hi Eric, I see that you're in Santa Clara,

Re: [Elecraft] HELP! XFINITY SHUT OFF INTERNET DUE TO HAM ANTENNAS

On 10/21/2021 2:24 PM, Lyn Norstad wrote: I currently have 235 Mbps down, and about 20 up for ~$80/mo. My speeds are nowhere near that in the Santa Cruz Mountains, but certainly more than good enough -- typically 85 MBPS down. The problem with their "service" is the lack of adequate backup fo

Re: [Elecraft] HELP! XFINITY SHUT OFF INTERNET DUE TO HAM ANTENNAS

OK, gotta tell my favorite TVI tale: When I was a kid, my dad got a TVI complaint from our next door neighbor in Maryland: K3QDC: Are you sure it's me? Neighbor: Yes, you said and... K3QDC: Yes, that was me! Neighbor: ... and then he said . K3QDC: Oh, I see. Ma'am, the fellow who said that is in

Re: [Elecraft] HELP! XFINITY SHUT OFF INTERNET DUE TO HAM ANTENNAS

If my memory is still working [chancy at best], "Madman Muntz" pioneered the 21 MHz TV IF.  Ranks right in there with the FCC's decision to 86 Channel 1, move the hams from 5 and 2 1/2 meters to 6 and 2 meters and locate TV Ch 2 at 5 meters, putting the 2nd harmonic of 10 [and the 4th harmonic

Re: [Elecraft] HELP! XFINITY SHUT OFF INTERNET DUE TO HAM ANTENNAS

In my case my DX-20 had not yet been on the air when the neighbor across the street complained about me wiping out his stereo system just after my Dad helped me put up a 40m vertical up on the roof. After the neighbor found out I did not even have my transmitter he stopped complaining. Word go

Re: [Elecraft] HELP! XFINITY SHUT OFF INTERNET DUE TO HAM ANTENNAS

ot; Imagine my dismay ... 73 Lyn, W0LEN -Original Message- From: elecraft-boun...@mailman.qth.net [mailto:elecraft-boun...@mailman.qth.net] On Behalf Of Fred Sent: Thursday, October 21, 2021 6:57 PM To: Rick Tavan Cc: Elecraft Reflector Subject: Re: [Elecraft] HELP! XFINITY SHUT OFF INTE

Re: [Elecraft] HELP! XFINITY SHUT OFF INTERNET DUE TO HAM ANTENNAS

On 10/21/2021 1:10 PM, Ron Bell via Elecraft wrote: Unless you have no alternatives, find another ISP. Comcast is not a great or consumer focused company. If you have a lot of time and energy, you can fight this and may win. If you dont have Verizon or an alternative wireline company in your

Re: [Elecraft] HELP! XFINITY SHUT OFF INTERNET DUE TO HAM ANTENNAS

From: elecraft-boun...@mailman.qth.net [mailto:elecraft-boun...@mailman.qth.net] On Behalf Of Fred Sent: Thursday, October 21, 2021 6:57 PM To: Rick Tavan Cc: Elecraft Reflector Subject: Re: [Elecraft] HELP! XFINITY SHUT OFF INTERNET DUE TO HAM ANTENNAS If my memory is still working [chancy at best], "

Re: [Elecraft] HELP! XFINITY SHUT OFF INTERNET DUE TO HAM ANTENNAS

I do apologize for contributing to this off-topic thread... A technical issue for cable modems is the uplink. For downlink, the cable modem system uses one or more "TV channels to sends its data on. There is encoding and all that but the signal isn't un-like a TV channel. The uplink is where

Re: [Elecraft] HELP! XFINITY SHUT OFF INTERNET DUE TO HAM ANTENNAS

Folks, we are exceeding the OT limit for list postings on this topic. [THREAD CLOSED] Please take the discussion off list in the interest of relieving email overload for others. 73, Eric WA6HHQ List moderator, among other things.. *elecraft.com * > > _