Re: [Evergreen-general] Double check-in

2022-04-11 Thread Deanna Frazee via Evergreen-general
For our library, it is to cut down on human error. Sometimes it happens because the clerk is not paying attention as they scan for check-in, but I think it is often a clerk getting distracted before they scan the book and then laying the book down with the scanned ones by mistake. Deanna

Re: [Evergreen-general] Double check-in

2022-04-11 Thread Terran McCanna via Evergreen-general
The only time I've ever seen this happen that wasn't staff error was when there were either system problems or internet problems preventing the checkin from completing, but even then it didn't give a false-positive - in those cases, it just didn't appear on the grid. Terran McCanna, PINES

Re: [Evergreen-general] Double check-in

2022-04-11 Thread Terran McCanna via Evergreen-general
Scanning an item multiple times on the checkin screen should not affect your checkin statistics. The checkin date only gets saved when an item is checked in, which closes the circulation. If you scan it again, it doesn't create a new circulation transaction or rewrite the checkin date. To be

Re: [Evergreen-general] Double check-in

2022-04-11 Thread Lisa Murray via Evergreen-general
Galen, This is a difficult question to answer. I've always assumed that the issue was a PICNIC issue (problem in chair, not in computer) and gotten on the staff for not keeping their eyes on the screen while checking items in. But the issue actually got worse after we migrated to Evergreen, so

Re: [Evergreen-general] Double check-in

2022-04-11 Thread Deanna Frazee via Evergreen-general
To avoid doubling our check in stats, the second scan is done on the Item Status screen. Any that show as still checked out are handed to a circ clerk for check in and then go back into the “quality assurance” step for another scan on the Item Status screen. This has been pretty effective for

[Evergreen-general] Evergreen Bug Squashing Week: Final Numbers

2022-04-11 Thread Terran McCanna via Evergreen-general
Thanks to everyone who participated in this Spring's Bug Squashing Week! Here are the final numbers: https://wiki.evergreen-ils.org/doku.php?id=dev:bug_squashing:2022-04 Terran McCanna, PINES Program Manager -- Georgia Public Library Service | University System of

Re: [Evergreen-general] Double check-in

2022-04-11 Thread Miller, Jeremy via Evergreen-general
It won’t be changing the checkin scan time of the actual circ transaction either… not much of anything to worry about. We do have a bookdrop/sorter now, but back before then checkin/checkout was always kept separate. On a designated workstation, that while doing checkins, that was all it

Re: [Evergreen-general] Double check-in

2022-04-11 Thread Lolis, John via Evergreen-general
To the best of my knowledge, the only time we do double check-in here is when items are returned at our children's self-check. The second check-in by staff is for trapping holds and in-transit items which are otherwise missed at the self-checks. John Lolis Coordinator of Computer Systems 100

Re: [Evergreen-general] Double check-in

2022-04-11 Thread Joe Knueven via Evergreen-general
What statistics are you worried about doubling?  Unless I'm very much mistaken, the only thing that happens when you check-in an item that is already checked in is that you update the time/date stamp on the item.  (ie it'd show that user JDoe last scanned the item at such and such date and

Re: [Evergreen-general] Double check-in

2022-04-11 Thread Joan Kranich via Evergreen-general
Hi, Some of our libraries have moved the checking in of items to a back workstation and found that resolved the problem. Staff can focus on the check in and not have the distractions at the front circulation desk. Joan On Mon, Apr 11, 2022 at 1:20 PM Dawn Dale via Evergreen-general <

Re: [Evergreen-general] Double check-in

2022-04-11 Thread Dawn Dale via Evergreen-general
Hi Galen, In my experience it is staff not paying attention and items not getting checked in. I don't believe it is a bug. *Dawn Dale, PINES Services Specialist - Circulation* -- Georgia Public Library Service 2872 Woodcock Blvd, Suite 250 | Atlanta, GA 30341

Re: [Evergreen-general] Double check-in

2022-04-11 Thread Galen Charlton via Evergreen-general
Hi, Out of curiosity (and just to double-check that there isn't a lurking bug), is the double-checkin process meant to address concerns about library staff forgetting to check in the items in the first place, or is there something else going on? Regards, Galen On Mon, Apr 11, 2022 at 1:08 PM

Re: [Evergreen-general] Double check-in

2022-04-11 Thread Diane Disbro via Evergreen-general
A couple of our branches check everything in twice. One requires a different person to do the second check. The only problem with that occurs when the first person is looking for work to do and isn't allowed to do the second check in of the cart she checked in earlier in the day. Diane Disbro

Re: [Evergreen-general] Double check-in

2022-04-11 Thread Dawn Dale via Evergreen-general
Kathleen, I agree, the same person should not do both checkins. Mistakes are more likely to be caught by a different person. Thanks, *Dawn Dale, PINES Services Specialist - Circulation* -- Georgia Public Library Service 2872 Woodcock Blvd, Suite 250 | Atlanta,

Re: [Evergreen-general] Double check-in

2022-04-11 Thread Brandi Sanders via Evergreen-general
We are having the same problem.    -Original Message-From: "Millissa Macomber via Evergreen-general" Sent: Monday, April 11, 2022 12:44pmTo: "'Evergreen Discussion Group'" Cc: "Millissa Macomber" Subject: [Evergreen-general] Double check-in We have had some issues with items getting to

Re: [Evergreen-general] Double check-in

2022-04-11 Thread Dawn Dale via Evergreen-general
Hi Melissa, Several of our libraries do double checkin to prevent this exact problem. As long as your stats are based on checkout, not checkins, you will not have a problem. Thanks, *Dawn Dale, PINES Services Specialist - Circulation* -- Georgia Public Library

[Evergreen-general] Evergreen Cataloging Interest Group meets tomorrow (April 12)

2022-04-11 Thread Jennifer Weston via Evergreen-general
*Reminder: * *The Cataloging Interest Group meets tomorrow at 2:00pm ET* Meeting agenda: https://bit.ly/3LUwEi2 Join us by logging into: https://global.gotomeeting.com/join/468490533 Thanks, Jennifer On Fri, Apr 8, 2022 at 1:44 PM Jennifer Weston < jennifer.wes...@equinoxoli.org>

[Evergreen-general] Acq Interest Group meeting - this Wednesday

2022-04-11 Thread Tiffany Little via Evergreen-general
Good morning, The next meeting of the Acquisitions Interest Group meeting will be this Wednesday, April 13, at 3pm Eastern. Victoria Ryan-Price from Scranton Public Library will be doing a presentation on using Acq purchase requests. Agenda and connection details can be found below:

Re: [Evergreen-general] Error on Installing Evergreen ILS 3.8.0

2022-04-11 Thread Terran McCanna via Evergreen-general
Hello, You may want to ask this question in the technical discussion list, which you can register for here: http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-dev Many of the Evergreen system administrators and developers are also logged into the IRC channel during the work days