Re: [Evergreen-general] Staff Unable to Use Add Items or Add Call Numbers and Items in Holdings View?

2023-07-07 Thread Morgan, Michele via Evergreen-general
Coult this bug be what they are seeing? #2001702 3.10 - Cannot add call numbers or items from item status This would be starting from Item Status and choosing those Add... options from the Actions menu. -- Michele M. Morgan, Systems Support

[Evergreen-general] Staff Unable to Use Add Items or Add Call Numbers and Items in Holdings View?

2023-07-07 Thread Szwagiel, Will via Evergreen-general
Good afternoon, We have been contacted by a member library where two of their staff members are unable to use the Add Items and Add Call Numbers and Items options in the Holdings View. They do not receive any kind of error message or notice. Simply nothing happens when they click on them.

Re: [Evergreen-general] [External] Re: Evergreen Logging Out with Each New Chrome Tab?

2023-07-07 Thread Szwagiel, Will via Evergreen-general
Good morning, Thank you everyone for the suggestions and assistance. The library was actually able to resolve the issue on their own. In case anyone else encounters a similar issue like this in the future, the staff member with whom I spoke said that because it was not his workstation, he

Re: [Evergreen-general] Evergreen Logging Out with Each New Chrome Tab?

2023-07-07 Thread Blake Graham-Henderson via Evergreen-general
Will, You could try deleting/moving the Chrome profile folder from the AppData directory. This is where Chrome would save any of it preferences. Reinstalling the software wouldn't change the user profile/preferences because those are stored here: C:\Users\\AppData\Local\Google\Chrome\User

Re: [Evergreen-general] Evergreen Logging Out with Each New Chrome Tab?

2023-07-07 Thread Morgan, Michele via Evergreen-general
We haven't heard reports like this, but it's hard to tell from the description exactly what's happening. 1. Do they open a new browser tab and expect to see an Evergreen screen, but do not? 2. Are they logged into Evergreen, and when they follow an Evergreen link that would normally open in a