Elizabeth, what 3rd party service did you end up using and how well has it
been working for your libraries?
-Jon
On Fri, Apr 5, 2024 at 11:29 AM Elizabeth Davis via Evergreen-general <
evergreen-general@list.evergreen-ils.org> wrote:
> Hi Will
>
>
>
> We’ve had several issues with most of the
This is an ongoing trend I've been seeing with SMS Gateways. A charitable
interpretation would be that they are doing it to prevent spam but
regardless of motive it is certainly driving people to look at SMS services
that don't rely on gateways. This has been a topic of conversation in the
Koha
Hi Will
We've had several issues with most of the carriers on SMS issues. Sometimes
SMS messages were throttled, and patrons would get them days or weeks later if
at all. Some carriers just stopped sending them totally. Sometimes the
messages to a specific carrier would deliver for one
We've had a lot of issues with SMS notifications not going out according to
patrons.
Sometimes it's because the carriers were bought out by another carrier like
when StraightTalk was purchased by Verizon out here in Oregon- so I updated
SMS server settings.
Another was when US Cellular
Good afternoon,
We have recently been receiving a number of reports from different libraries
that patrons are not receiving SMS notifications, particularly those for holds.
Evergreen is sending the messages like it is supposed to, so we are thinking
that some carriers may be flagging the
