RE: Slightly OT: Blackberry Issue

2010-05-11 Thread Brown, Larry
to this is, by default, BES will only upload the last 14 days worth of email to a new set up. But...so far no one has complained. Larry From: Martin Blackstone [mailto:mblackst...@gmail.com] Sent: Friday, May 07, 2010 8:14 PM To: MS-Exchange Admin Issues Subject: RE: Slightly OT: Blackberry Issue Please verify

Re: Slightly OT: Blackberry Issue

2010-05-11 Thread sms adm
has complained. *Larry* *From:* Martin Blackstone [mailto:mblackst...@gmail.com] *Sent:* Friday, May 07, 2010 8:14 PM *To:* MS-Exchange Admin Issues *Subject:* RE: Slightly OT: Blackberry Issue Please verify that your CDO.DLL and MAPI32.DLL are matching versions on your Exchange

RE: Slightly OT: Blackberry Issue

2010-05-07 Thread Jason Gurtz
Second high level exec just wiped his BB. Then we created his activation password. He activated and his mail synced fine, but his contacts are doubled and sometimes tripled, or more? Maybe a stupid question, but what do the contacts look like in Outlook? ~JasonG

Re: Slightly OT: Blackberry Issue

2010-05-07 Thread sms adm
Single, standard contacts folder. Things look fine there. No multiples. Thx On Fri, May 7, 2010 at 10:28 AM, Jason Gurtz jasongu...@npumail.com wrote: Second high level exec just wiped his BB. Then we created his activation password. He activated and his mail synced fine, but his contacts

re: Slightly OT: Blackberry Issue

2010-05-07 Thread pramatowski
Have seen that here with express and 5.0 Reactivation without wiping the dev causes it but we also saw it happen if the user was not removed from the server. A combination of device wipe with remove/re-add did the trick. /Never saw dupes in Outlook, was just the BB New BB Express server.

Re: Slightly OT: Blackberry Issue

2010-05-07 Thread sms adm
We wiped and reactivated twice. First time there was the duplicate contact problem, second time it went well. Thx for the suggestions and help On Fri, May 7, 2010 at 11:08 AM, pramatow...@mediageneral.com wrote: Have seen that here with express and 5.0 Reactivation without wiping the dev

RE: Slightly OT: Blackberry Issue

2010-05-07 Thread Jean-Paul natola
see if this helps http://www.blackberry.com/btsc/search.do?cmd=displayKCdocType=kcexternalId=KB04227sliceId=SAL_PublicdialogID=155864970stateId=1%200%20155866781 Jean-Paul Natola Date: Fri, 7 May 2010 14:35:38 -0400 Subject: Re: Slightly OT: Blackberry Issue

Re: Slightly OT: Blackberry Issue

2010-05-07 Thread sms adm
-Paul Natola -- Date: Fri, 7 May 2010 14:35:38 -0400 Subject: Re: Slightly OT: Blackberry Issue From: sms...@gmail.com To: exchangelist@lyris.sunbelt-software.com We wiped and reactivated twice. First time there was the duplicate contact problem, second time

RE: Slightly OT: Blackberry Issue

2010-05-07 Thread Martin Blackstone
_ Date: Fri, 7 May 2010 15:31:08 -0400 Subject: Re: Slightly OT: Blackberry Issue From: sms...@gmail.com To: exchangelist@lyris.sunbelt-software.com Thx, but there were no subfolders On Fri, May 7, 2010 at 3:06 PM, Jean-Paul natola jnat...@hotmail.com wrote: see if this helps http