Re: [Flexradio] Flex 5000 support

2013-08-27 Thread Richard Solomon
This is how rumors start ... Most likely answer is that Flex saw the damage and decided it was not economically feasible to repair. There's a lot of missing information here that must be disclosed before we attack Flex. 73, Dick, W1KSZ On 8/27/2013 1:20 PM, Jon Hall wrote: Hi, I saw this

Re: [Flexradio] Flex 5000 support

2013-08-27 Thread Mickey Baker
Don't believe everything you read. I'm sure someone from FlexRadio will chip in, but the warranty period for Flex5k's sold hasn't yet expired. HOWEVER, no warranty in the world will pay for a radio damaged by lightning. That's an insurance claim! 73, Mickey On Tue, Aug 27, 2013 at 4:20 PM, Jon

Re: [Flexradio] Flex 5000 support

2013-08-27 Thread Jim Cox
I emailed the person listing the Flex 5K. He has talked to Flex and they told him they couldn’t estimate how much to repair until they looked at it. Any electronic gear that has been damaged by an electrical charge may be fixed and still fail again thus most manufacturers will not warranty th

Re: [Flexradio] Flex 5000 support

2013-08-27 Thread Chuck ONeal
The ad stated that it was hit by lightning. Maybe he already sent it back to Flex and Flex found it to be unrepairable due to extensive damage? - Original Message - From: "Keith Watson" To: "Jon Hall" Cc: Sent: Tuesday, August 27, 2013 4:25 PM Subject: Re: [Flexradio] Flex 5000 sup

Re: [Flexradio] Flex 5000 support

2013-08-27 Thread Jerry Falletta
But... but... it was on the Internet ;) Seriously, considering the excellent reputation Flex has earned over the years for excellent customer service, I will bet they will continue to do so for a long time. :) On Aug 27, 2013 4:21 PM, "Jon Hall" wrote: > Hi, > > I saw this ad on QRZ. > > > http:

Re: [Flexradio] Flex 5000 support

2013-08-27 Thread Ray, K9DUR
Jon, This is definitely NOT true. Flex stopped selling the FLEX-5000A in June 2013, but will continue to repair & support the FLEX-5000A for the foreseeable future. Consider that Flex stopped selling the SDR-1000 over 6 years ago (if I recall correctly), but only with the latest version does Pow

Re: [Flexradio] Flex 5000 support

2013-08-27 Thread Keith Watson
I just had my 5000A repaired under warranty less than two weeks ago. I can't see how this could be true. Keith... N9TX On Tue, Aug 27, 2013 at 3:20 PM, Jon Hall wrote: > Hi, > > I saw this ad on QRZ. > > > http://forums.qrz.com/showthread.php?403443-Tech-special-flex-radio-systems-flex-5000a >

Re: [Flexradio] Flex 5000 support

2013-08-27 Thread nealk3nc
Hi Jon Flex will continue to repair and support the 5000 for time to come (years?), do not worry. I think what the person who carelessly wrote this was meaning is that you can no longer buy a new one from Flex, they have stopped selling new units. 73 -- Original Message -- From: "J

Re: [Flexradio] Flex 5000 support

2013-08-27 Thread Steven Hess
The radios are still supported. Manufacturing has ended. Repairs and support continue. On Tue, Aug 27, 2013 at 1:20 PM, Jon Hall wrote: > Hi, > > I saw this ad on QRZ. > > > http://forums.qrz.com/showthread.php?403443-Tech-special-flex-radio-systems-flex-5000a > > It seems to indicate that Flex

[Flexradio] Flex 5000 support

2013-08-27 Thread Jon Hall
Hi, I saw this ad on QRZ. http://forums.qrz.com/showthread.php?403443-Tech-special-flex-radio-systems-flex-5000a It seems to indicate that Flex will no longer support/repair a 5000. Is this correct? If so that sure isn't my idea of taking care of customers. Jon _