Re: Apple Refusal to repair IBook LCD Bright spots

2005-01-15 Thread bobgir2004
Out of frustration, I went down to the local Apple to store to the genius bar, where the genius mentioned he has heard of a similar issue from another ibook. Now comes the magic questions. 1) How I can I get Apple to do this repair? I'm 100% certain that the bright spots are not

Re: Apple Refusal to repair IBook LCD Bright spots

2005-01-15 Thread simont
Thanks for the kind words -- I am hoping that some folks here might be able to share their experiences to help build a case. I know generally Apple has very good support, but I do not believe that this scenario is such an example. To be completely honest, I am also quite shocked at the $750 that

Apple Refusal to repair IBook LCD Bright spots

2005-01-14 Thread simont
Hi All, I recently send my 14 G4 933 Mhz iBook for repair because bright spots on the LCD has appeared over time. Initially it was one spot, and then gradually increased in size and numbers over 5 months or so. I had purchased AppleCare for the iBook and so did not send the unit in until