[google-appengine] Re: I am not able to quantify what are App Engine Frontend Instance Hours

2015-10-23 Thread Ryan (Cloud Platform Support)
Anastasios hit the nail square on the head. Idle instances are instance that are doing nothing. When a request comes in it will start a 4th. With your setup it will be more aggressive in shutting down the spare instances that's all. They are meant to have instances always ready to take

[google-appengine] Re: referer spam, relentless!

2015-10-23 Thread Ryan (Cloud Platform Support)
Salutations EJ, I will need some more information to investigate this. In the mean time 301 redirect your site to a file that can be cached. This way it will stop hammering your site. I will then need the following information (feel free to private message me with the details): App ID: Full

[google-appengine] Re: Availability of Managed VM scale to zero

2015-10-21 Thread Ryan (Cloud Platform Support)
Salutations David, Currently Managed VM's cannot scale to 0. It is mentioned in the docs under 'Automatic scaling '. On Tuesday, October 20, 2015 at 7:30:17 PM UTC-4, David Cohen wrote: > > Hi, > > Would Managed VM instances be able

[google-appengine] Re: Availability of Managed VM scale to zero

2015-10-21 Thread Ryan (Cloud Platform Support)
If this something you feel we should do I would recommend filling out a Feature Request. When you do fill it out link it here and I will process it for you. On Tuesday, October 20, 2015 at 7:30:17 PM UTC-4, David Cohen wrote: > > Hi, > > Would Managed VM instances be able to scale to zero? Any

[google-appengine] Re: New Console : Showing error "This operation is not possible because no App Engine application was found for this project." while opening controls under "Compute -> App Engine"

2015-10-07 Thread Ryan (Cloud Platform Support)
Salutations Edunext, Can you send me a private message with the following information: - App ID - Screenshot of the error (I need the whole page) - HAR file when clicking on Compute -> App Engine Something to make sure of is the App ID at the top center. Make sure it is the proper project. On

[google-appengine] Re: Bravo on very easy ssl integration!

2015-10-05 Thread Ryan (Cloud Platform Support)
Thank you Richard! There were/are many people who worked on it and I will relay your thanks to them. On Sunday, October 4, 2015 at 11:19:56 AM UTC-4, Richard Cheesmar wrote: > > Well, it's hats off time to Google for the introduction of such simple SSL > integration. It really was very simple!

[google-appengine] Re: Custom Domains (and SSL)

2015-09-30 Thread Ryan (Cloud Platform Support)
Glad to hear your good to go! On Tuesday, September 29, 2015 at 10:24:49 AM UTC-4, Jay wrote: > > I'm not sure if this question is best here or Stackoverflow. > I am looking to use the feature recently moved to the google cloud console > to add an SSL certificate. We are already using a custom

[google-appengine] Re: Post on Google plus Wall

2015-09-29 Thread Ryan (Cloud Platform Support)
Salutations, Is this what you are looking for? On Monday, September 28, 2015 at 8:01:34 PM UTC-4, kcc pac wrote: > > hi all, > > I had tried using gplus.moment.insert to put a post on Google Plus Wall. > But, I got HTTP code of 500.

[google-appengine] Re: Custom Domains (and SSL)

2015-09-29 Thread Ryan (Cloud Platform Support)
Salutations Jay, You may need to verify the domain yourself. You should see a banner at the top of the Customer domain page: The custom domain feature has been migrated here from Google Apps. To get started, verify ownership of your domains by completing step 1. Let me know if this helps.

[google-appengine] Re: Are blob keys guessable?

2015-09-29 Thread Ryan (Cloud Platform Support)
I can't speak to how the keys are generated but take a look at the bellow keys. They are all the same file uploaded with the same code within a few moments of each other. They are unique enough it would take a bruit force attack to find a key that could be used:

[google-appengine] Re: Post on Google plus Wall

2015-09-29 Thread Ryan (Cloud Platform Support)
I do not *believe* there is. You might want to post on their Groups or Issue Tracker to get more information. On Monday, September 28,

[google-appengine] Re: Are blob keys guessable?

2015-09-28 Thread Ryan (Cloud Platform Support)
Salutations Rob "The Blobstore value is assigned a unique, randomly generated key." [1] The book was written by a Googler and is a good read. [1] http://ae-book.appspot.com/chapters/blobstore On Sunday, September 27, 2015 at 3:23:50 PM UTC-4, Rob Curtis wrote: > > Hi, > > I can't find any

Re: [google-appengine] Upload .mp3 file in Google Cloud Storage using Java client JSON API.

2015-09-25 Thread Ryan (Cloud Platform Support)
Salutations Uttam, Without knowing more about what you are trying to do high level and what errors you have it is difficult to help. From what I understand you need: - The example you linked you can set the content type for the uploadStream - You should use 'audio/mpeg'

[google-appengine] Re: Not able to see apps on Mangement console

2015-09-25 Thread Ryan (Cloud Platform Support)
Salutations Bina, If you don't see them on the Developer Console that generally means you are not listed on the project. If you PM me the app id's and a screenshot of the projects list I can see if you are

[google-appengine] Re: Failure to set daily budget

2015-09-24 Thread Ryan (Cloud Platform Support)
Salutations Michael, If you have already read this page I would recommend contacting our Billing Experts . They will be able to help

[google-appengine] Re: Transaction Failed Exception from a non-transactional .put()

2015-09-23 Thread Ryan (Cloud Platform Support)
Salutations Kartik, Contention happens when you are doing to many writes per second. This is a great article on avoiding it. If you give some more details as to what you are doing I might be able to give some more specific

[google-appengine] Re: Cloud Storage getImageServingUrl questions

2015-09-23 Thread Ryan (Cloud Platform Support)
Salutations Paul, Have you looked at the crop flag ? Original[image: OriginalImage] Cropped[image: Image] Not Cropped[image: Image] On Wednesday,

[google-appengine] Re: Tutorial removed?

2015-09-22 Thread Ryan (Cloud Platform Support)
My pleasure! Happy Coding! On Monday, September 21, 2015 at 3:44:50 AM UTC-4, Siyanda Simelane wrote: > > Hi Everyone > > Just a question. Has the tutorial (see link below) removed from the > Internet? I am using this tutorial with my students and we really > appreciate if someone can

[google-appengine] Re: Tutorial removed?

2015-09-21 Thread Ryan (Cloud Platform Support)
Salutations Siyanda, Without knowing what was in the tutorial you linked it is hard to give something similar. You can look at the standard tutorials for Python , Java or

[google-appengine] Re: Unable to get my new course online with CB 1.9

2015-09-21 Thread Ryan (Cloud Platform Support)
Salutations Cristián, These kind of questions are best asked on Stack Overflow . It will hit a much larger audience and increase the chance of getting an answer. You should include more such as what you have tried, what you see in

[google-appengine] Re: Task Queue Rest API v1beta2 "you are not allowed to make this api call"

2015-09-21 Thread Ryan (Cloud Platform Support)
Lorenz is correct. e~ is for EU projects while s~ is for US projects. On Thursday, August 20, 2015 at 10:42:31 AM UTC-4, paolo francia wrote: > > I'm trying to use the Google Task Queue Rest API from: > https://developers.google.com/apis-explorer/#p/taskqueue/v1beta2/ > I'm directly trying to use

[google-appengine] Re: Rabbit hole of bugs with billing

2015-09-04 Thread Ryan (Cloud Platform Support)
Salutations Plumo, This is best way to contact sales . Let me now if you have any issues. On Friday, September 4, 2015 at 4:42:52 AM UTC-4, Plumo wrote: > > Hello, > > I started being charged

[google-appengine] Re: Error message - Managed VMs can not be hosted in Europe

2015-09-03 Thread Ryan (Cloud Platform Support)
Salutations Michel, As you discovered Managed VM's cannot be deployed to EU while it is in Beta . On Wednesday, September 2, 2015 at 8:48:09 PM UTC-4, Michel Pereira wrote: > > Hi. > > I'm doing some

[google-appengine] Re: The API call urlfetch.Fetch() was explicitly cancelled

2015-09-01 Thread Ryan (Cloud Platform Support)
Salutations, You will see this error when there is a async urlfetch call (could be warped in another call) that is not done when the page is finished loading. You need to make sure any async calls are completed before finishing your load. On Monday, August 31, 2015 at 10:08:36 PM UTC-4, 한우람

[google-appengine] Re: what is the gae api to retrieve the project number

2015-08-31 Thread Ryan (Cloud Platform Support)
Salutations James, You should file a Feature Request to add that functionality. Be sure to include why you need the project number over the project id

[google-appengine] Re: Cant create Project on Cloud Console (Rate Limit Exceeded)

2015-08-31 Thread Ryan (Cloud Platform Support)
Salutations, I took a look and the reason you cannot create a new project is that you have reached a limit of how many projects are allowed per user. To request that this limit is increased please fill out the form at: https://support.google.com/code/contact/project_quota_increase To other

[google-appengine] Re: Native access to Search API from PHP on App Engine - Get it here!

2015-08-28 Thread Ryan (Cloud Platform Support)
Salutations Tom, Thank you for your work! On Thursday, August 27, 2015 at 5:42:24 PM UTC-4, Tom Walder wrote: Hi all, For anyone that's interested, I've published an alpha version of a library for accessing the App Engine Search API. At the time of writing, this is only available from

[google-appengine] Re: [PHP] Datastore.php / Windows Dev AppEngine produces CGI/FastCGI

2015-08-26 Thread Ryan (Cloud Platform Support)
Salutations Markus, We are currently investigating this. I have created a Issue Tracker https://code.google.com/p/googleappengine/issues/detail?id=12287 and I recommended 'Staring' the issue so you can get updates. On Thursday, August 20, 2015 at 5:50:01 AM UTC-4, Markus Frosch wrote: I'm

[google-appengine] Re: How can I re-enable my appspot app?

2015-08-26 Thread Ryan (Cloud Platform Support)
Salutations, You should fill out this form https://support.google.com/cloud/contact/cloud_gae_ms_datastore_deprecation_form to see if its possible to do the migration still. On Wednesday, August 26, 2015 at 2:13:05 AM UTC-4, Rockmaster wrote: I created a simple app on appspot in 2009. It

[google-appengine] Re: Unable to add files with subfolder

2015-08-26 Thread Ryan (Cloud Platform Support)
There should be no reason you cannot create a sub folder. Is the folder you created at the root or nested? On Tuesday, August 25, 2015 at 9:40:10 AM UTC-4, Akansh Braj wrote: Hi, I am working ZF2 with GAE on one of my projects, And i tried to add update a new folder with once php file.

Re: [google-appengine] Re: Unreliable fetching from BigQuery

2015-08-25 Thread Ryan (Cloud Platform Support)
is a deferred task, one is a cron, but I also have failures with normal user-facing query requests. I can dig some of those up too if it helps. Thanks, Jeff On Tue, Aug 25, 2015 at 6:32 AM, Ryan (Cloud Platform Support) rbruy...@google.com wrote: Salutations Jeff, Can you send me the code you

[google-appengine] Re: Unable to add files with subfolder

2015-08-25 Thread Ryan (Cloud Platform Support)
Salutations Akansh, That total includes https://cloud.google.com/appengine/docs/quotas?hl=en#Deployments all the files your site needs (ZF2 included). You should check the root folder and see how many files there are total. On Tuesday, August 25, 2015 at 9:40:10 AM UTC-4, Akansh Braj wrote:

[google-appengine] Re: Unreliable fetching from BigQuery

2015-08-25 Thread Ryan (Cloud Platform Support)
Salutations Jeff, Can you send me the code you are using and full stack traces with time stamps (more recent ones the better and multiple ones for comparison). Thanks On Thursday, August 20, 2015 at 12:11:51 PM UTC-4, Jeff Schnitzer wrote: I'm getting a lot of Could not fetch URL errors from

[google-appengine] Re: Unable to access new App Engine Developers Console with particular app

2015-08-25 Thread Ryan (Cloud Platform Support)
Salutations Andrew, Did you create the app in the new or old console? Can you provide (feel free to pm) the following information: 1) App ID 2) Screenshots in the old console 3) Screenshots right after the 'hint' click 4) HAR files for the 'hint' click 5) Screenshot of the this page

[google-appengine] Re: how do you get a serving url for google cloud storage (gcs) object

2015-08-24 Thread Ryan (Cloud Platform Support)
Salutations James, You need to run 'blobstore.create_gs_key' then pass the results to the get_serving_url. self.response.write(img src='%s' % get_serving_url(blobstore.create_gs_key(/gs/bucket/image.png))) On Sunday, August 23, 2015 at 7:00:18 PM UTC-4, James Gilliam wrote: been googling

Re: [google-appengine] Re: how do you get a serving url for google cloud storage (gcs) object

2015-08-24 Thread Ryan (Cloud Platform Support)
? On Mon, Aug 24, 2015 at 6:58 AM, Ryan (Cloud Platform Support) rbruy...@google.com wrote: Salutations James, You need to run 'blobstore.create_gs_key' then pass the results to the get_serving_url. self.response.write(img src='%s' % get_serving_url(blobstore.create_gs_key(/gs/bucket

[google-appengine] Re: Task Queue Rest API v1beta2 you are not allowed to make this api call

2015-08-21 Thread Ryan (Cloud Platform Support)
Salutations Paolo, I just tested and was able to delete without issue. If you are still seeing this you should file a Defect Report on the Issue Tracker https://code.google.com/p/googleappengine/issues/entry. I will need the following: - App ID - Code used to add the taskqueue (including

[google-appengine] Re: Google App Engine version 1.9.25 SDK available

2015-08-21 Thread Ryan (Cloud Platform Support)
Salutations, You can read more here about empty lists https://cloud.google.com/appengine/docs/java/datastore/entities#Java_Using_an_empty_list . On Thursday, August 20, 2015 at 8:26:46 PM UTC-4, husayt wrote: Finally, I see a new feature to datastore. Can you please elborate more, or

[google-appengine] Re: Can't re-enable app - billing must be enabled

2015-08-20 Thread Ryan (Cloud Platform Support)
Salutations Tim, What is your App ID? I can look into it. No guarantee I will get it enabled though. On Wednesday, August 19, 2015 at 3:52:16 PM UTC-4, Tim Silk wrote: I have uploaded an app, and selected a location in the European Union. I disabled the app through the old admin console.

[google-appengine] Re: Can't re-enable app - billing must be enabled

2015-08-20 Thread Ryan (Cloud Platform Support)
Thank you for the info. The issue is with the fact you used the old admin console. I can try to get it fixed but it will take some time and no guaranty it will work. For a faster solution I would re-create (with a new app-id) using the new Console http://console.developers.google.com. Let me

[google-appengine] Re: Can't re-enable app - billing must be enabled

2015-08-20 Thread Ryan (Cloud Platform Support)
It does not look like it was ported over yet. Feel free to file a Feature Request https://code.google.com/p/google-cloud-platform/issues/entry with a good use case. On Wednesday, August 19, 2015 at 3:52:16 PM UTC-4, Tim Silk wrote: I have uploaded an app, and selected a location in the

[google-appengine] Re: Rate Limit Exceeded

2015-08-17 Thread Ryan (Cloud Platform Support)
Salutations, I took a look and the reason you cannot create a new project is that you have reached a limit of how many projects are allowed per user. To request that this limit is increased please fill out the form at: https://support.google.com/code/contact/project_quota_increase To other

Re: [google-appengine] MySQL server gone away

2015-08-14 Thread Ryan (Cloud Platform Support)
Salutations Venkat, We experienced intermittent connectivity issues with Google Cloud SQL beginning at Friday, 2015-08-14 03:28 US/Pacific. The issue should be resolved for all affected projects as of 08:35 US/Pacific. We will conduct an internal investigation of this issue and make

[google-appengine] Re: How long to wait for submitting a request for additional email quota

2015-08-14 Thread Ryan (Cloud Platform Support)
Salutations Venkat, We experienced intermittent connectivity issues with Google Cloud SQL beginning at Friday, 2015-08-14 03:28 US/Pacific. The issue should be resolved for all affected projects as of 08:35 US/Pacific. We will conduct an internal investigation of this issue and make

Re: [google-appengine] urlfetch.Fetch() was explicitly cancelled

2015-08-14 Thread Ryan (Cloud Platform Support)
Try reducing the number of users you send to, split the work out to task queues or use backend module to send your messages. On Friday, August 14, 2015 at 9:54:33 AM UTC-4, Edu App wrote: Hi Jairo, I am also facing this error while sending gcm message to more than 1000 users. I searched a

[google-appengine] Re: Download specific Module code?

2015-08-12 Thread Ryan (Cloud Platform Support)
Working with Paul offline we came to the conclusion that using the gcloud tool https://cloud.google.com/sdk/gcloud-app#Downloading_source_code to download the module is best option. On Tuesday, August 4, 2015 at 6:32:00 AM UTC-4, Paul Canning wrote: I know you can download your default module

[google-appengine] Re: How I use App Engine and publish an app

2015-08-10 Thread Ryan (Cloud Platform Support)
You can register for a Free Trial to test. You don't have to go for a free trial but you do need to register to deploy. On Saturday, August 8, 2015 at 12:17:41 PM UTC-4, mamadou lakhassane cisse wrote: Hi people. I have an application that I want to deploy on App Engine. I know I can use

[google-appengine] Re: Cron scheduler synchronized is not working as expected.

2015-08-10 Thread Ryan (Cloud Platform Support)
If the cron job runs longer than the interval it will reset the clock. If you really need the every 2 minutes and your code is running longer than 2 minutes try running 2 crons at 4 minutes staggered 2 minutes apart. On Friday, August 7, 2015 at 11:06:37 PM UTC-4, Creative Cubs wrote: I want

[google-appengine] Re: NodeJS Managed VM receiving 403 on datastore writes (after using gcloud ...deploy --remote)

2015-08-07 Thread Ryan (Cloud Platform Support)
Salutations Camilo, Based off this thread https://github.com/GoogleCloudPlatform/gcloud-node/issues/783it looks like you were able to solve your issue. Would you mind posting more details in the Issue Tracker

[google-appengine] Re: Google app engine intermittent ping failure for custom URL

2015-08-06 Thread Ryan (Cloud Platform Support)
Salutations Aravindan, Our Issue Tracker https://code.google.com/p/googleappengine/issues/entryis the best forum to report this. When you create it I need a few ping requests that fail, a tracert, your location and App ID. When you create it please post it here and I will investigate it.

[google-appengine] Re: [Python]- Sessions

2015-08-05 Thread Ryan (Cloud Platform Support)
Salutations Devraj, There is no official solution. webapp2 https://webapp-improved.appspot.com/api/webapp2_extras/sessions.html is extremely popular and would be a good starting point for you. It boils down more to what you want from it and the tool that best meets your needs. On Sunday,

[google-appengine] Re: Stale Data from App Engine Datastore

2015-08-05 Thread Ryan (Cloud Platform Support)
Check out this link https://cloud.google.com/appengine/docs/java/datastore/jdo/creatinggettinganddeletingdata#Updating_an_Object specifically: Changes are persisted when the PersistenceManager is closed I ran some test to confirm and not closing resulted in eventual while closing resulted

[google-appengine] Re: Custom domain for google app engine application

2015-08-04 Thread Ryan (Cloud Platform Support)
Salutations, Thats all you need to do. I tested the site and it loaded for me without issue. You should be good to go now. On Sunday, September 7, 2014 at 9:09:00 AM UTC-4, cloud park wrote:

[google-appengine] Re: Download specific Module code?

2015-08-04 Thread Ryan (Cloud Platform Support)
Salutations Paul, When you download code for a version it downloads all the modules in that version. There is no need to specify a module. On Tuesday, August 4, 2015 at 6:32:00 AM UTC-4, Paul Canning wrote: I know you can download your default module code using appcfg.py download_app and

[google-appengine] Re: CSRF token is null!

2015-08-04 Thread Ryan (Cloud Platform Support)
Salutations Dassine, This would be best posted on StackOverflow http://stackoverflow.com/questions/tagged/google-app-engine. You will need to include the code you use and the logs you see here with the error https://console.developers.google.com/project/_/logs.

[google-appengine] Re: Download specific Module code?

2015-08-04 Thread Ryan (Cloud Platform Support)
Can you send me the two yamls in a private message? On Tuesday, August 4, 2015 at 6:32:00 AM UTC-4, Paul Canning wrote: I know you can download your default module code using appcfg.py download_app and even a specific version of the default module. Nut is it possible to download the code of

[google-appengine] Re: Download specific Module code?

2015-08-04 Thread Ryan (Cloud Platform Support)
The error you are seeing means you do not have access to the code https://cloud.google.com/appengine/docs/python/tools/uploadinganapp?hl=en#Python_Downloading_source_code . For sanity sake I tested this: Created a fresh app Create 2 modules (modulea, moduleb) Uploaded using appcfg.py update

[google-appengine] Re: Not very friendly - New Datastore Query Screen

2015-08-04 Thread Ryan (Cloud Platform Support)
I have started processing the PIT's. I needed to split them as they are 4 unique requests. Please 'Star' each one to get updates. I needed some more information on one, please provide it so I can continue.

[google-appengine] Re: Billing issue

2015-08-03 Thread Ryan (Cloud Platform Support)
Salutations Paul, I would contact our sales team https://cloud.google.com/contact/, they can help with this. Preface: not a billing expert You will need to clear the old balance before you can move to the new billing account. You cannot transfer the balance from one billing account to

[google-appengine] Re: Not very friendly - New Datastore Query Screen

2015-08-03 Thread Ryan (Cloud Platform Support)
://code.google.com/p/googleappengine/issues/detail?id=12187 -Aswath On Tue, Jun 30, 2015 at 6:54 PM, Ryan (Cloud Platform Support) rbruy...@google.com wrote: Salutations All, You should create a PIT with specific requests (ie not losing Query after drilling down) that you would like to see

[google-appengine] Re: Stale Data from App Engine Datastore

2015-08-03 Thread Ryan (Cloud Platform Support)
I would take a look at this article https://cloud.google.com/appengine/docs/java/datastore/jdo/queries, specifically the second paragraph under 'Datastore Read Policy and Call Deadline'.: ' If the query uses an ancestor filter, you can use transactions

[google-appengine] Re: Stale Data from App Engine Datastore

2015-08-03 Thread Ryan (Cloud Platform Support)
If you can create a sample app that shows this post on it on the PIT https://code.google.com/p/googleappengine/issues/entry so I can investigate this further. On Saturday, August 1, 2015 at 6:24:55 PM UTC-4, Thomas Becker wrote: I am using the app engine datastore with Java JDO. According to

[google-appengine] Re: Getting the following error: OverQuotaError: The API call taskqueue.BulkAdd() required more quota than is available

2015-08-03 Thread Ryan (Cloud Platform Support)
There are a few reasons this could be happening. The most likely are: 1) The total_storage_limit is set too low in the queue.yaml https://cloud.google.com/appengine/docs/python/config/queue#Python_Setting_the_storage_limit_for_all_queues . 2) You are hitting a safety quota limit

[google-appengine] Re: Abnormal frontend charges

2015-07-14 Thread Ryan (Cloud Platform Support)
Earlier today, a number of users observed incorrect usage statistics being displayed by the App Engine dashboard in the Google Cloud Developer Console. Some resources, especially Frontend Instance Hours, were shown with unrealistically elevated usage. The dashboard has been returned to normal

[google-appengine] Re: Inflated Google App Engine Quotas

2015-07-14 Thread Ryan (Cloud Platform Support)
Earlier today, a number of users observed incorrect usage statistics being displayed by the App Engine dashboard in the Google Cloud Developer Console. Some resources, especially Frontend Instance Hours, were shown with unrealistically elevated usage. The dashboard has been returned to normal

[google-appengine] Re: Simple Search API billing estimate bug

2015-07-14 Thread Ryan (Cloud Platform Support)
Earlier today, a number of users observed incorrect usage statistics being displayed by the App Engine dashboard in the Google Cloud Developer Console. Some resources, especially Frontend Instance Hours, were shown with unrealistically elevated usage. The dashboard has been returned to normal

[google-appengine] Re: Delete datastore entities by their creation date

2015-07-13 Thread Ryan (Cloud Platform Support)
Salutations, This currently does not exist. You can file a Feature Request https://code.google.com/p/googleappengine/issues/entry?template=Feature%20request to add that functionality. In the mean time I would look at this link

[google-appengine] Re: in migration, data copied, but can't see the finish button.

2015-07-13 Thread Ryan (Cloud Platform Support)
You should fill out this form https://cloud.google.com/appengine/docs/deprecations/ms_datastore. This will put you in contact with a Tech Support agent who can look further into this for you. On Sunday, July 12, 2015 at 5:19:29 AM UTC-4, saintthor wrote: i am migrating the oldapp to the

[google-appengine] Re: my app was disbled, can i re-enable it?

2015-07-13 Thread Ryan (Cloud Platform Support)
Salutations Noom, If you go to the new console https://console.developers.google.com/project you will see a link that says: Projects pending deletion. You can re-enable through there. Please note your applications were most likely disabled due to the Master / Slave deprecation. You should

Re: [google-appengine] urlfetch.Fetch() was explicitly cancelled

2015-07-13 Thread Ryan (Cloud Platform Support)
Salutations Edu, This error generally pops up when your app hits the serving deadline (60 seconds for Frontend) while there is either a URLFetch or API call in progress. You should check to see what is making the call and see if you can reduce the time it takes to complete. On Thursday, April

Re: [google-appengine] Re: Google Cloud MySql Data Console Changes: Viewing and Querying Data

2015-07-09 Thread Ryan (Cloud Platform Support)
Mp, what is the link to your Feature Request? On Wednesday, July 8, 2015 at 9:51:13 PM UTC-4, Jason Andrea wrote: Done. And thanks again! On Jul 8, 2015, at 3:27 PM, Ryan (Cloud Platform Support) rbruy...@google.com wrote: I'm glad you were able to get your work done. Please file

[google-appengine] Re: Wrong data storage in GAE NDB

2015-07-09 Thread Ryan (Cloud Platform Support)
Salutations Ankur, You should look into sharded counters https://cloud.google.com/appengine/articles/sharding_counters. When you have too many updates to the same entity you can run into situations where you have multiple updates happening at once, which leads to to incorrect results. On

[google-appengine] Re: Google Cloud Compute “gcutil” depricated

2015-07-09 Thread Ryan (Cloud Platform Support)
This is best discussed in the GCE group. You can follow the thread here https://groups.google.com/forum/#!topic/gce-discussion/MvXDF_wkvDgor see the solution on Stack Overflow http://stackoverflow.com/questions/31304351/google-cloud-compute-gcutil-deprecated . On Wednesday, July 8, 2015 at

[google-appengine] Re: Google Cloud MySql Data Console Changes: Viewing and Querying Data

2015-07-08 Thread Ryan (Cloud Platform Support)
Salutations Jason, You cannot currently access your data through the console. You can file a Feature Request https://code.google.com/p/googleappengine/issues/entry?template=Feature%20request to get that functionality added. There might be some confusion with how to connect. You can use what

[google-appengine] Re: Cloud Engine Trial

2015-07-08 Thread Ryan (Cloud Platform Support)
You can only use one promo code per billing account. There will be no charges associated with use during your free trial. It will use the credit applied to the account. After the trial it will use the promo code credit you apply before doing any charges to the credit card. If you don't

[google-appengine] Re: Google Cloud MySql Data Console Changes: Viewing and Querying Data

2015-07-08 Thread Ryan (Cloud Platform Support)
The IP address for your PC that you authorised. Is it a IPv4 or IPv6 address? On Tuesday, July 7, 2015 at 4:48:21 PM UTC-4, Jason Andrea wrote: So, one of the reasons i only developed 1 or 2 apps using GAE was because i was unhappy with the console interfaces (aside from all of the other

[google-appengine] Re: Google Cloud MySql Data Console Changes: Viewing and Querying Data

2015-07-08 Thread Ryan (Cloud Platform Support)
I'm glad you were able to get your work done. Please file a Feature Request https://code.google.com/p/googleappengine/issues/entry?template=Feature%20request to add what you need to the console. I will process it personally if you do. On Tuesday, July 7, 2015 at 4:48:21 PM UTC-4, Jason Andrea

[google-appengine] Re: Cloud Engine Trial

2015-07-07 Thread Ryan (Cloud Platform Support)
Salutations Nerou, You are in the right place! To answer your credit questions: Short answer yes! Long answer: You have a two options, the preferred would be: 1) Start the free trial and when the time is up upgrade then activate the $500 credit. or 2) Apply the credit when you start your

[google-appengine] Re: gcloud tool queue configuration

2015-07-06 Thread Ryan (Cloud Platform Support)
(queue, cron, etc independently)? Pedro Ribeiro On Monday, July 6, 2015 at 4:18:53 PM UTC+1, Ryan (Cloud Platform Support) wrote: I have confirmed the doc's are not clear. You need to specify the yaml files you want to use when deploying. On Thursday, July 2, 2015 at 10:03:37 AM UTC-4

[google-appengine] Re: Old app not deleteing after master/slave migrations

2015-07-06 Thread Ryan (Cloud Platform Support)
Salutations Darrell, You should fill out this form https://support.google.com/cloud/contact/cloud_gae_ms_datastore_deprecation_form to get help with Master / Slave issues. As this is slowing your transition they will be able to help. On Saturday, July 4, 2015 at 4:58:36 AM UTC-4, Darrell

[google-appengine] Re: gcloud tool queue configuration

2015-07-06 Thread Ryan (Cloud Platform Support)
I have confirmed the doc's are not clear. You need to specify the yaml files you want to use when deploying. On Thursday, July 2, 2015 at 10:03:37 AM UTC-4, Ryan (Cloud Platform Support) wrote: Thank you very much! I will look into this today and get back to you later. On Wednesday, July 1

Re: [google-appengine] Re: Google Cloud Datastore Incremental Backups

2015-07-03 Thread Ryan (Cloud Platform Support)
about scheduling a Dataflow pipeline not Mapreduce pipeline. The above FAQ section is from Dataflow documentation. Can you please help? Thanks. On Wed, Jun 24, 2015 at 9:38 PM, Ryan (Cloud Platform Support) rbruy...@google.com wrote: You would create a cron job https

[google-appengine] Re: Video tutorial: How to setup custom domain (with GoDaddy)

2015-07-03 Thread Ryan (Cloud Platform Support)
Great video Maciej! Well done! On Thursday, July 2, 2015 at 6:18:18 PM UTC-4, Maciej Arkit wrote: Hi, For those who need to setup custom domain with GoogleAppEngine - short video tutorial (6m25s): https://www.youtube.com/watch?t=216v=8l--TJabo2M regards, Maciej Arkit -- You received

[google-appengine] Re: Why my backend instance hour is over quota?

2015-07-02 Thread Ryan (Cloud Platform Support)
The number of hours can be greater than 24 if you have a higher tier of instance. As is stated here https://cloud.google.com/appengine/docs/python/modules/: *Important:* When you are billed for instance hours, you will not see any instance classes in your billing line items. Instead, you will

[google-appengine] Re: gcloud tool queue configuration

2015-07-02 Thread Ryan (Cloud Platform Support)
Thank you very much! I will look into this today and get back to you later. On Wednesday, July 1, 2015 at 12:00:17 PM UTC-4, Pedro Ribeiro wrote: Hi, I used to deploy my appengine projects using the maven appengine plugin (mvn appengine:update), but I switched to the gcloud plugin so I

[google-appengine] Re: GoogleCredentials.get_application_default()

2015-07-01 Thread Ryan (Cloud Platform Support)
Salutations Octavio, These kind of questions are best asked on Stack Overflow http://stackoverflow.com/questions/tagged/google-app-engine. I would recommend posting there. On Wednesday, July 1, 2015 at 1:54:41 PM UTC-4, Octavio Turra wrote: First of all, I've been making an App Engine

[google-appengine] Re: gcloud tool queue configuration

2015-07-01 Thread Ryan (Cloud Platform Support)
Salutations Pedro, These kind of reports are best done on the Public Issue Tracker https://code.google.com/p/googleappengine/issues/entry. If you create one post the link here and I will process it for you. On Wednesday, July 1, 2015 at 12:00:17 PM UTC-4, Pedro Ribeiro wrote: Hi, I used

[google-appengine] Re: abort HRD migration

2015-07-01 Thread Ryan (Cloud Platform Support)
Salutations Nick, You should go to this form https://support.google.com/cloud/contact/cloud_gae_ms_datastore_deprecation_form and fill it out. This will get you in touch with the support team who can look into this further. On Tuesday, June 30, 2015 at 8:50:26 PM UTC-4, Nick Heath wrote:

[google-appengine] Re: Email quota increase requests not being dealt with

2015-07-01 Thread Ryan (Cloud Platform Support)
I look forward to receiving the message. I just want to be clear I will do my best to help, I cannot guarantee anything. While it may seem odd it's all designed to protect you and others. As the service is run out of datacenters the mail would be sent from those datacenters. If one person gets

[google-appengine] Re: Disable self-cc on email send

2015-07-01 Thread Ryan (Cloud Platform Support)
Salutations Dhandapani, It is working as intended[1][2] currently. If you use a valid authorized email in the sender it will not add the CC email addresses. [1] https://cloud.google.com/appengine/docs/java/mail/ [2] https://cloud.google.com/appengine/docs/python/mail/ On Saturday, June 27,

[google-appengine] Re: Not very friendly - New Datastore Query Screen

2015-06-30 Thread Ryan (Cloud Platform Support)
Salutations All, You should create a PIT https://code.google.com/p/googleappengine/issues/entry?template=Feature%20request with specific requests (ie not losing Query after drilling down) that you would like to see. Once you create it, link it here and I will process it for you. On Monday,

[google-appengine] Re: Email quota increase requests not being dealt with

2015-06-30 Thread Ryan (Cloud Platform Support)
Salutations Nick, While I have no visibility into the email teams quota procedure I can speak to my experience with quote increases in general. Quotas generally don't get approved for new apps, this is particularly true for the occasional email quota request I have submitted on behalf of

[google-appengine] Re: How do I run the GoogleAppEngineLauncher.exe on Windows after installing the Google Cloud Platform SDK -- looks the installation is missing a folder.

2015-06-29 Thread Ryan (Cloud Platform Support)
Salutations Joe, If you installed to the default location it should be: C:\Program Files\Google\Cloud SDK\GoogleAppEngineLauncher.bat *NOTE the .bat not .exe On Friday, June 26, 2015 at 5:58:22 PM UTC-4, Joe White wrote: *Situation* I installed the Google Cloud Platform SDK (selecting all

[google-appengine] Re: hrd migration question

2015-06-29 Thread Ryan (Cloud Platform Support)
Salutations Matthew, If you go to this link https://cloud.google.com/appengine/docs/adminconsole/migration#the_migration_process you see this message: You do not incur any billing costs when you do this migration. On Sunday, June 28, 2015 at 3:48:11 PM UTC-4, Matthew Pease wrote: Hi all-

[google-appengine] Re: Call to URLFetch failed with application error 5 for url x

2015-06-25 Thread Ryan (Cloud Platform Support)
I would increase the timeout http://stackoverflow.com/a/18927990/3877822for the url_fetch. If that does not work I would recommend posting on StackOverflow http://stackoverflow.com/questions/tagged/google-app-engine+php. You will have a better chance of finding someone who has had a similar

[google-appengine] Re: App Engine site returning 503 Over Quota when I am under quota and have billing enabled

2015-06-24 Thread Ryan (Cloud Platform Support)
Creative Cubs' answer will most likely fix your issue. If after adding a daily budget of at least one penny you are still hitting that error you might be hitting a safety limit https://cloud.google.com/appengine/docs/quotas#Safety_Quotas_and_Billable_Quotas. Make sure you are not doing any

Re: [google-appengine] Re: Google Cloud Datastore Incremental Backups

2015-06-24 Thread Ryan (Cloud Platform Support)
please help me with this, I'll have a solution. Thanks, Vinuth. On Thu, Jun 18, 2015 at 7:10 PM, Ryan (Cloud Platform Support) rbruy...@google.com wrote: I will process your PIT later today. Unfortunately there is no way to do incremental backups at this time. On Thursday, June 18

[google-appengine] Re: How and where to request addtion appengine module limit

2015-06-24 Thread Ryan (Cloud Platform Support)
Salutations, Can you send me your app-id in a private message. I cannot guarantee an increase but we can look into it. On Tuesday, June 23, 2015 at 12:37:07 AM UTC-4, poke wrote: We have big - very big project , so i want to increase number of modules limit up to 100 How and where to

[google-appengine] Re: Correct service for end users to query from app

2015-06-23 Thread Ryan (Cloud Platform Support)
Salutations Jason, You have three options depending on what your data will be used for and how you want to access it. The fastest and more scaleable is Datastore https://cloud.google.com/appengine/docs/python/datastore/. It is designed for high speed reads. It is NoSQL

[google-appengine] Re: Correct service for end users to query from app

2015-06-23 Thread Ryan (Cloud Platform Support)
Glad to have helped. Just remember it's NoSQL, so the way you use it is different than a SQL database. On Tuesday, June 23, 2015 at 12:58:47 PM UTC-4, Jason wrote: I apologize for the ignorance of this question, but could you help me understand which of Google's products/services is

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