[google-appengine] Re: Urgent SOS: Need to re-enable GAE service after reopening billing account

2015-01-23 Thread Luke Stone (Google Cloud Support)
I got the issue tracker link fixed. We will keep the latest instructions posted there. https://code.google.com/p/googleappengine/issues/detail?id=11615 -Luke On Thursday, January 22, 2015 at 12:20:46 AM UTC-8, Alexander Trakhimenok wrote: > > Just going to dashboard in new console did not fi

Re: [google-appengine] Re: Urgent SOS: Need to re-enable GAE service after reopening billing account

2015-01-22 Thread 'Luke Stone' via Google App Engine
Hi Alex Thanks for the tip about setting a budget. I had another report of the same. I'll look into the broken issue. About compensation I can't say one way or the other. You have a case open through the billing form so we'll handle it through that. Luke On Jan 22, 2015 12:21 AM, "Alexander T

[google-appengine] Re: Urgent SOS: Need to re-enable GAE service after reopening billing account

2015-01-22 Thread Alexander Trakhimenok
Just going to dashboard in new console did not fix the issue for us. BUT it seems if you update daily budget in the new console from "0" to whatever is appropriate helps. After daily budget changed our websites become accessible - not immediately but in couple of minutes. May be it would help o

[google-appengine] Re: Urgent SOS: Need to re-enable GAE service after reopening billing account

2015-01-21 Thread Luke Stone (Google Cloud Support)
We see the issue in billing status for certain AppEngine accounts, we have a root cause and we're working on automatic fixes. We apologize if your app is down because of this issue. In the meantime please try the workaround of going to your AppEngine Settings page in Google Developer Conso

[google-appengine] Re: Urgent SOS: Need to re-enable GAE service after reopening billing account

2015-01-21 Thread Ivan Lucas Vargas
Hi, Exactly the same problem here. Some update? I'm really stuck at this point... On Wednesday, January 21, 2015 at 6:29:14 AM UTC-2, Alexander Trakhimenok wrote: > > I know it's little chances to get support here but I am bit desperate as > our account has been disabled and we are los