No way to access any part of Heroku

2011-04-21 Thread Daithi
When i attempt to access my apps homepage (babel.heroku.com), i get the following message: Application Error An error occurred in the application and your page could not be served. Please try again in a few moments. When I attempt to access the log, I get: Dave-Dalys-MacBook:sinatra_gwap

Re: No way to access any part of Heroku

2011-04-21 Thread Ben Scofield
We're experiencing some problems right now -- keep an eye on http://status.heroku.com/ for updates. On Apr 21, 5:27 am, Daithi havingab...@gmail.com wrote: When i attempt to access my apps homepage (babel.heroku.com), i get the following message: Application Error An error occurred in the

Suggestion for Heroku - different error message when issue deriving from AWS

2011-04-21 Thread John Norman
I think that when there is general AWS instability affecting Heroku, the default error message might provide a word or two that attributes the issue to Heroku's responsibility. When a customer sees the attached, it would be nice to have some cover. -- You received this message because you are

Re: No way to access any part of Heroku

2011-04-21 Thread Rohit Dewan
Hi Ben, Can you please provide some more color on the connectivity issues mentioned on status.heroku.com? I have rarely seen networking issues take this long to be resolved in a production environment. Thanks, Rohit On Apr 21, 5:08 am, Ben Scofield b...@heroku.com wrote: We're experiencing

Re: No way to access any part of Heroku

2011-04-21 Thread Arun Thampi
Amazon AWS seems to be the root cause. http://status.aws.amazon.com/?a And the ensuing Hacker News thread is here: http://news.ycombinator.com/item?id=2469838 -- Arun Thampi Sent with Sparrow On Thursday, April 21, 2011 at 10:56 PM, Rohit Dewan wrote: Hi Ben, Can you please provide some

Re: Suggestion for Heroku - different error message when issue deriving from AWS

2011-04-21 Thread Michel Pigassou
Furthermore, the status page could be available as a RSS to be able to keep an eye on it easily. What do you think? (also send mails or sms, but maybe as a second step). -- You received this message because you are subscribed to the Google Groups Heroku group. To post to this group, send

Re: No way to access any part of Heroku

2011-04-21 Thread Pito Salas
I wonder if it has anything to do with this: http://status.aws.amazon.com/?a -- Pito On Thu, Apr 21, 2011 at 11:08 AM, Steve Smith st...@scsworld.co.uk wrote: Rohit, These issues are affecting pretty much everyone on the EC2 US-East region. It's actually something out of Heroku's hands. If you

Re: Suggestion for Heroku - different error message when issue deriving from AWS

2011-04-21 Thread Michel Pigassou
Michel Pigassou wrote: Furthermore, the status page could be available as a RSS to be able to keep an eye on it easily. What do you think? (also send mails or sms, but maybe as a second step). Actually there is already a RSS feed available :) -- You received this message because you are

Re: No way to access any part of Heroku

2011-04-21 Thread Steve Smith
It is Pito, we're in the UK so we've been up a while we have, been watching this for a while now. Unfortunately things have been playing up on AWS for a quite a few hours. I think there will be some questions for Amazon once things are resolved. On 21 Apr 2011, at 16:24, Pito Salas

Re: No way to access any part of Heroku

2011-04-21 Thread Jeff Schmitz
Curiously, my site was up for a long time during theses issues but is now down. Do we know exactly which of the red line items on http://status.aws.amazon.com/?a are the cause? jeff On Thu, Apr 21, 2011 at 10:39 AM, Steve Smith st...@scsworld.co.uk wrote: It is Pito, we're in the UK so we've

Re: No way to access any part of Heroku

2011-04-21 Thread Rohit Dewan
According to Amazon, the N. Virginia cluster is the one experiencing an outage. Does anyone know why Heroku not able to redeploy onto another cluster? In general, it would seem prudent to spread applications across the various clusters so all apps do not suffer an outage when a single cluster is

Re: No way to access any part of Heroku

2011-04-21 Thread kowsik
Is there a reason why Heroku doesn't spread the dynos across us-west-1 and us-east-1? K. --- http://blitz.io (down at the moment) http://twitter.com/pcapr On Thu, Apr 21, 2011 at 8:50 AM, Rohit Dewan dew...@gmail.com wrote: According to Amazon, the N. Virginia cluster is the one experiencing an

Re: No way to access any part of Heroku

2011-04-21 Thread Neil Middleton
or even Europe ;) Neil Middleton http://about.me/neilmiddleton On Thursday, 21 April 2011 at 17:02, kowsik wrote: Is there a reason why Heroku doesn't spread the dynos across us-west-1 and us-east-1? K. --- http://blitz.io (down at the moment) http://twitter.com/pcapr On Thu, Apr

Re: No way to access any part of Heroku

2011-04-21 Thread kowsik
Touche! What I would like to see is to have proxy.heroku.com resolve to different AWS regions with an option to distribute the dynos geographically. Now that would totally rock. heroku region:add us-east-1 :) And if the region in which the dyno is deployed is available as an ENV, even better.

Re: No way to access any part of Heroku

2011-04-21 Thread Jeff Schmitz
Last Few updates: *ISSUE:* We are continuing to work with our service provider to restore outstanding connectivity issues. We will continue to update every half hour or as new information becomes available. APR 21, 2011 – 16:25 UTC – 16 MINUTES AGO *UPDATE:* We are continuing to work with our

Re: No way to access any part of Heroku

2011-04-21 Thread iamtheschmitzer
Ha! Love your new signature! -- You received this message because you are subscribed to the Google Groups Heroku group. To post to this group, send email to heroku@googlegroups.com. To unsubscribe from this group, send email to heroku+unsubscr...@googlegroups.com. For more options, visit this

Re: No way to access any part of Heroku

2011-04-21 Thread Eric Anderson
On Apr 21, 11:50 am, Rohit Dewan dew...@gmail.com wrote: Does anyone know why Heroku not able to redeploy onto another cluster? In general, it would seem prudent to spread applications across the various clusters so all apps do not suffer an outage when a single cluster is affected. I agree

Re: No way to access any part of Heroku

2011-04-21 Thread Shannon Perkins
I'm a total lurker on this list, but I give a strong second to Eric's comment. Whatever the technical explanation/root-cause turns out to be this is not acceptable platform behavior. Very troubling. --sp On Thu, Apr 21, 2011 at 2:06 PM, Eric Anderson e...@pixelwareinc.comwrote: On Apr 21,

Re: No way to access any part of Heroku

2011-04-21 Thread John Norman
Here's what you want -- from: http://status.aws.amazon.com/ The last three provide the most information. 1:41 AM PDT We are currently investigating latency and error rates with EBS volumes and connectivity issues reaching EC2 instances in the US-EAST-1 region. 2:18 AM PDT We can confirm

Re: Suggestion for Heroku - different error message when issue deriving from AWS

2011-04-21 Thread Todd
I have never bothered to create a custom error page. I'm curious for the heroku users that did, do you see your custom error page or is everyone seeing the Application Error page listed at the beginning of this post. -- You received this message because you are subscribed to the Google Groups

Re: Suggestion for Heroku - different error message when issue deriving from AWS

2011-04-21 Thread chris
We created a custom error page and are seeing the heroku generic instead of our prettiness. Sad... -- You received this message because you are subscribed to the Google Groups Heroku group. To post to this group, send email to heroku@googlegroups.com. To unsubscribe from this group, send email

Re: Suggestion for Heroku - different error message when issue deriving from AWS

2011-04-21 Thread Daniele
Yes, quite *sad*. In this cases the only solution is to have a backup hosting/server and do a DNS change. I solved this way. On 21 Apr, 21:19, chris mcclellan...@gmail.com wrote: We created a custom error page and are seeing the heroku generic instead of our prettiness. Sad... -- You received

How to go Zerigo when Heroku won't go?

2011-04-21 Thread Rob
I've been using the Zerigo add-on to manage our DNS, and it's actually a pretty slick service. But suppose Heroku is having an hours-long outage, let's say. Just spitballin' here. And suppose I want to point my domain somewhere else temporarily. I could do that with Zerigo, but since I always get

Re: Suggestion for Heroku - different error message when issue deriving from AWS

2011-04-21 Thread John Norman
Exactly. Me, too. So I think Heroku needs to help us slobs out and take credit for this outage with an error page that says: Amazon done it. On Thu, Apr 21, 2011 at 2:19 PM, chris mcclellan...@gmail.com wrote: We created a custom error page and are seeing the heroku generic instead of our

Re: Suggestion for Heroku - different error message when issue deriving from AWS

2011-04-21 Thread Joe Sak
Seriously, +1 for this. Wish we could put up nicer screens for our clients. People have no idea what's going on all day. -- You received this message because you are subscribed to the Google Groups Heroku group. To post to this group, send email to heroku@googlegroups.com. To unsubscribe from

Re: Suggestion for Heroku - different error message when issue deriving from AWS

2011-04-21 Thread Todd
At first I was annoyed by the error message, but when I saw it on www.heroku.com, I didn't feel so bad any more. Yes, it is confusing for the users. -- You received this message because you are subscribed to the Google Groups Heroku group. To post to this group, send email to

Re: Suggestion for Heroku - different error message when issue deriving from AWS

2011-04-21 Thread Brandon Casci
Btw, I understand stuff happens, it just hurts. Sent from my iPhone On Apr 21, 2011, at 4:19 PM, Joe Sak j...@joesak.com wrote: Seriously, +1 for this. Wish we could put up nicer screens for our clients. People have no idea what's going on all day. -- You received this message because