Re: Trace Application Error

2011-07-21 Thread Scott Watermasysk
Heroku bills by the hour (even on add-ons). Why not turn it on, log your error, and then disable it? If the error is on Heroku's side you can then go back to them ask for a logging refund (not that they have to, but so far they have been very reasonable). -- Scott Watermasysk Founder, Kickof

Re: Trace Application Error

2011-07-21 Thread batate
We're considering moving away from Heroku for this reason. The logging options are horrific, outside of advanced logging. We don't mind paying for value, but logging should be a minimal base feature, available to all. To add fuel to the fire, GetExceptional is now a fee- only service. We love herok

Re: Trace Application Error

2011-07-20 Thread Daniele
Hi joshmckin, thank you very much for the support. I have tried to replicate the problem locally but I have found no error yet. I'm thinking a way to save the log realtime so I can parse it searching for the problem; the "advance" logging addon is out of my budget. On 20 Lug, 15:58, joshmckin wro

Re: Trace Application Error

2011-07-20 Thread joshmckin
I've had a similar issue, since the application is crashing any system built into the application for logging is crashing with it. New relic can sometimes catch it but not always. Your best bet is build an environment locally similar to Heroku (Nginx/Thin) and see if you can replicate the error. Fo

Trace Application Error

2011-07-20 Thread Daniele
Hi, some users are informing me that my application sometimes pop up an Application Error: -- Application Error An error occurred in the application and your page could not be served. Please try again in a few moments. If you are the application owner, check your logs for details. -- I'm