FS tech support proposed the following to me without having to start jaws in
default mode or anything like that. Just start jaws as u do always and then:
Please go to the start menu, all programs, JAWS 12, explore JAWS, explore my
settings and press enter. Look for a file called config
It seems to me that this is a hammer solution because excel is not the only
application that has enteries in the config.ini file and if it is deleted other
application may not work correctly unless in jaws 12 excel is the only entry in
the config.ini file. I have not upgraded to jaws 12