Re: [LegacyUG] Impatience with Legacy

2009-03-09 Thread Janis L Gilmore
Connie and Ward, The Subsequent Citation issue is a troubling one. For the most part, I do narratives and reconstruct citations "by hand," rather than relying on reports. Even so, there are occasions when I would like to kick out a little booklet for an interested family member. I would like to h

RE: [LegacyUG] Impatience with Legacy

2009-03-09 Thread ronald ferguson
egacyUserGroup@legacyfamilytree.com > Subject: Re: [LegacyUG] Impatience with Legacy > > Actually one of the reasons I chose to move to Legacy when it became > obvious that the program I had formerly used was no longer going to be > supported by the company that bought it, was the responsiv

Re: [LegacyUG] Impatience with Legacy

2009-03-08 Thread Jackie King
nswer from MS about changes in Windows 95. (I know). Rich in LA CA --- On Sun, 3/8/09, Jackie King wrote: From: Jackie King Subject: Re: [LegacyUG] Impatience with Legacy To: LegacyUserGroup@legacyfamilytree.com Date: Sunday, March 8, 2009, 6:01 PM Steve - Just curious but are there any

Re: [LegacyUG] Impatience with Legacy

2009-03-08 Thread RICHARD SCHULTHIES
At least Millenium tries. I still have not got my answer from MS about changes in Windows 95. (I know). Rich in LA CA --- On Sun, 3/8/09, Jackie King wrote: > From: Jackie King > Subject: Re: [LegacyUG] Impatience with Legacy > To: LegacyUserGroup@legacyfamilytree.com > Date: Sun

Re: [LegacyUG] Impatience with Legacy

2009-03-08 Thread RICHARD SCHULTHIES
: Steve Voght > Subject: Re: [LegacyUG] Impatience with Legacy > To: LegacyUserGroup@legacyfamilytree.com > Date: Sunday, March 8, 2009, 12:11 PM > That said, I've reported several bugs via the > "Report a Bug" > interface, and never received a single acknowledgment

Re: [LegacyUG] Impatience with Legacy

2009-03-08 Thread Steve Voght
Adobe is actually fairly good about posting what they call the "known limitations" of their software, and as Ron mentions virtually all open-source projects have outstanding trackers and databases with test methodology to confirm fixes. Obviously if one commercial company is listing their bugs and

RE: [LegacyUG] Impatience with Legacy

2009-03-08 Thread ronald ferguson
/ _ > Date: Sun, 8 Mar 2009 20:01:03 -0500 > From: jkin...@gmail.com > To: LegacyUserGroup@legacyfamilytree.com > Subject: Re: [LegacyUG] Impatience with Legacy > > Steve - > > Just curious but

Re: [LegacyUG] Impatience with Legacy

2009-03-08 Thread Jackie King
Steve - Just curious but are there any genealogy companies that have a public "bug" list? I know a couple that have lists like this or blogs. I guess I have just never seen a public bug list. Jackie Steve Voght wrote: That said, I've reported several bugs via the "Report a Bug" interface, a

Re: [LegacyUG] Impatience with Legacy

2009-03-08 Thread Pauline B. Cramer
Steve Voght wrote: "Something needs to be done to improve this side of the Legacy interface -- either acknowledgment of *ALL* bug reports, or a publiclist of known bugs to reduce redundant reports. The current system leaves us frustrated and ends up with far too many rambling and oftenfruitless

Re: [LegacyUG] Impatience with Legacy

2009-03-08 Thread Steve Voght
That said, I've reported several bugs via the "Report a Bug" interface, and never received a single acknowledgment or message that anyone has even read them, let alone added them to the queue. Perhaps that's because they were already reported, but since they're still present in the latest build (an

Re: [LegacyUG] Impatience with Legacy

2009-03-08 Thread RICHARD SCHULTHIES
Yes I have recieved them more than once. You may have missed this detail, that I remember. The first person to report the problem will recieve a 'thank you' for pointing it out, within the week, and when 'fixed' and added to next update, will generate a subsequent 'thank you' and note that it i

Re: [LegacyUG] Impatience with Legacy

2009-03-08 Thread Connie Sheets
Ward, I had some correspondence with Customer Service a couple of months ago, but I believe it was specific to the full citations, rather than subsequent citations, always printing on FGS, Individual Reports, etc. (I wasn't sure at the time exactly which problem was being discussed). I was a

RE: [LegacyUG] Impatience with Legacy

2009-03-08 Thread M. Brenzel
I submitted a bug through the Bug Submission Form and received a reply from Brian after he confirmed that there was an issue. Once it was confirmed, it was entered into their problem tracking system. Mary -Original Message- From: k...@legacyfamilytree.com [mailto:k...@legacyfamilytree.co