re: [LegacyUG] Reconnecting picture files

2012-10-19 Thread Jim Terry/Support
The Master Picture/Sound Path List screen contains all the locations of the pictures and sounds that are being used in the current Family File. The multimedia paths can be edited or added to, for example if all your pictures were at C:\Legacy\Pictures and you moved them to a directory on your D:

Re: Re: [LegacyUG] new.familysearch.org

2012-10-01 Thread Jim Terry/Support
Jane, If you are not LDS (a member of the Mormon Church), in March of 2011 The Church of Jesus Christ of Latter-day Saints began inviting members of the English speaking general public to register for and have access to the new FamilySearch program. This opportunity is currently available by

re: [LegacyUG] error 3163

2012-08-08 Thread Jim Terry/Support
Bob, There are several glitches that may popup in the family file from time to time. They can often be fixed by doing a Check and Repair of the family file. First, backup your family file, or if it won't backup, then make a copy of it.. Next, please click on File on the menu bar and select File

Re: [LegacyUG] One click; two posts

2012-07-20 Thread Jim Terry/Support
Pat, Do you have any rules set up for your mail reader that might inadvertently be creating a duplicate message? Jim Legacy Family Tree Technical Support On Fri, Jul 20, 2012 at 10:30 AM, Pat Hickin pph...@gmail.com wrote: Whenever I send an original email or reply to this group, it posts

RE: [LegacyUG] Same sex marriage.

2012-07-10 Thread Jim Terry/Support
Dear LUG subscribers: Please do not continue the thread on Same sex marriage. To quote from the Legacy Users Group Guidlines: The LUG is not a free forum for political or social commentary, activist issues, religious opinion or morality lectures. Millennia Corporation reserves the right to

Re: [LegacyUG] Legacy hangs

2012-06-06 Thread Jim Terry/Support
If there is a bug that develops, Legacy has some built in tools that can fix some problems. 1) File Maintenance: There are glitches that may develop in the family file from time to time. They can often be fixed by doing a Check and Repair of the family file. Please click on File on the menu bar

re: [LegacyUG] Legacy hangs

2012-06-05 Thread Jim Terry/Support
It's not really a bug. I suspect that you have probably been working in Legacy for quite a while when this happens. You found the solution: just close Legacy and reopen it. Other times when things happen to your computer, rebooting is all that's needed. Jim Technical Support Legacy Family Tree

re: [LegacyUG] Error 3021for MRIN's

2012-03-07 Thread Jim Terry/Support
Terry, There are several glitches, like error 3021, that may popup in the family file from time to time. They can often be fixed by doing a Check and Repair of the family file. Please click on File on the menu bar and select File Maintenance Check/Repair and proceed with the repair. 1. If any

re: [LegacyUG] Reinstalling Legacy onto a formatted pc

2012-02-09 Thread Jim Terry/Support
Virginia, Technical Support received your email message and forwarded to Customer Service because we could not locate you in the customer database. Thank you, Jim Terry Legacy Technical Support Original Message From: Jackson Family Research researchingnewha...@hotmail.com

re: [LegacyUG] Hot Xmas Properties for sale!!!!!!

2011-12-09 Thread Jim Terry/Support
dwest3...@aol.com has been removed from the LUG subscription list for spamming. Jim Legacy Technical Support Original Message From: dwest3...@aol.com Sent: Friday, December 09, 2011 3:16 PM To: LegacyUserGroup@LegacyUsers.com Subject: [LegacyUG] Hot Xmas Properties for

re: [LegacyUG] Table List

2011-12-07 Thread Jim Terry/Support
Hal, I will respond off-list. When editing data and doing update queries in Access, please backup your family file before you begin! Jim Legacy Technical Support Original Message From: Hal Antonson hala...@msn.com Sent: Wednesday, December 07, 2011 3:01 PM To:

Re: [LegacyUG] showing tags

2011-12-01 Thread Jim Terry/Support
Kathy, There is a free video demonstration of tagging at http://www.millenniacorp.com/_videos/tagging/tagging__preview.html. Jim Legacy Technical Support Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009:

Re: [LegacyUG] IBM turned down by Obama

2011-10-17 Thread Jim Terry/Support
Ron and others, I have removed Fred Schwick from the subscribers list. Since I don't work on the weekend, I did not see Fred's message until this morning. Thank you, Jim Legacy Family Tree Technical Support Original Message From: Ron Bernier ronaldbern...@bernfrin.net Sent:

Re: [LegacyUG] subscribe - No, they can post, but not receive

2011-09-15 Thread Jim Terry/Support
Jerry and others: When a LUG subscriber can post messages, but not receive, we advise them to check for spam filters. Because LUG messages are a mass mailing of sorts it's not unusual for them to be blocked inadvertently by their Intenter service provider or with a spam filter on their compter.

Re: [LegacyUG] subscribe - No, they can post, but not receive

2011-09-15 Thread Jim Terry/Support
Sorry, Intenter service provider should be Internet service provider. Original Message From: Jim Terry/Support jimte...@legacyusers.com Sent: Thursday, September 15, 2011 7:59 AM To: LegacyUserGroup@LegacyUsers.com Subject: Re: [LegacyUG] subscribe - No, they can post

re: [LegacyUG] Events Listing Confusion

2011-08-12 Thread Jim Terry/Support
Jerry, If I recall correctly we added Had No Children and Did Not Marry to the list of possible events that users could an a source to because some of our users wanted it. They pointed out there was a need to document the fact that a couple did not ever marry or that they did not ever have

re: [LegacyUG] Events Listing Confusion

2011-08-12 Thread Jim Terry/Support
Terry/Support jimte...@legacyusers.com Sent: Aug 12, 2011 4:25 PM To: LegacyUserGroup@LegacyUsers.com Subject: re: [LegacyUG] Events Listing Confusion Jerry, If I recall correctly we added Had No Children and Did Not Marry to the list of possible events that users could an a source

re: [LegacyUG] Chart question

2011-06-10 Thread Jim Terry/Support
Michele, If you save the chart it will be frozen in time. After you add new information to Legacy you will need to recreate the chart to get the new data you added. Jim Legacy Technical Support Original Message From: cranberryf...@cobridge.tv Sent: Friday, June 10, 2011

Re: [LegacyUG] Chart question

2011-06-10 Thread Jim Terry/Support
Yes, I think so. Jim Legacy Technical Support Original Message From: cranberryf...@cobridge.tv Sent: Friday, June 10, 2011 4:32 PM To: LegacyUserGroup@LegacyUsers.com Subject: Re: [LegacyUG] Chart question Jim, If I pull up the saved chart and then pick a new starting

re: [LegacyUG] Children on Individual Report

2011-06-02 Thread Jim Terry/Support
Diane, This is a bug in the Individual Report. Please watch for the next update wich will have the fix. Jim Legacy Technical Support Original Message From: Diane Sye hawkesbayleg...@gmail.com Sent: Thursday, June 02, 2011 3:04 PM To: LegacyUserGroup@LegacyUsers.com

re: [LegacyUG] hi

2011-03-01 Thread Jim Terry/Support
The email account Vivien Martin vivien.mar...@gmail.com has removed from the Legacy User Group for policy violations. Please see http://www.legacyfamilytree.com/Etiquette.asp, 6. regarding Spam. Thank you, Jim Terry Legacy Technical Support Legacy User Group guidelines:

RE: [LegacyUG] old legacy file extensions

2011-02-28 Thread Jim Terry/Support
Here is what I provide users who can't find their family files: Legacy files that contain family data come in two types: .Legacy family files with the extension .FDB (as in family database). These files are the primary data file for your genealogical information. .Legacy family file backups

Re: [LegacyUG] using multiple computers

2011-02-02 Thread Jim Terry/Support
Ellen, Please see the article Sharing Research Tasks in Legacy: Using IntelliShare at http://www.legacyfamilytree.com/tipsIntShare.asp for a full explanation. Thanks, Jim Legacy Technical Support Original Message From: kramer...@comcast.net Sent: Wednesday, February 02, 2011

RE: Slight OT: [LegacyUG] It's official - Legacy 7.5 is now available

2011-01-19 Thread Jim Terry/Support
When you find bad information at new.familysearch.org, you can add the correct information along with a source and add an explanation. I too have ran across a defensive person who was unwilling to accept evidence in the form of primary documents (photocopy of a church baptism record and photocopy

re: [LegacyUG] Odd behaviour of Notes font

2010-11-18 Thread Jim Terry/Support
Jenny, We often hear about this is Technical Support. Sometimes when a screen's fonts seem to revert to an unreadable size, you can maximize and then restoring the screen size back to what it had been and the fonts will become readable. To change the font size on your Legacy screen please

Re: [LegacyUG] Odd behaviour of Notes font

2010-11-18 Thread Jim Terry/Support
Tim, Jenny's problem isn't related to font types (like Arial, Courrier or Times Roman). It a matter of font sizes, stretching fonts, windows sizes, and monitor settings. I don't know what you mean by Oblique. Jim Original Message From: Tim Rosenlof spa...@xmission.com Sent:

Re: [LegacyUG] Odd behaviour of Notes font

2010-11-18 Thread Jim Terry/Support
Jenny, Thanks for the feedback Your screen font behavior is typical and is related to a couple of unresolved issues logged for our programmers to take a look at. Jim Original Message From: Jenny M Benson ge...@cedarbank.me.uk Sent: Thursday, November 18, 2010 2:54 PM

re: [LegacyUG] Following two paternal lines

2010-10-22 Thread Jim Terry/Support
Maureen, The steps for adding a second set of parents are in Legacy's Help file. Please click on Help on the menu bar and select Show Help Index Tutorial Lessons How to Add Additional Parents. There is also some helpful material at

re: [LegacyUG] Master sources - 2 computers in use.

2010-10-20 Thread Jim Terry/Support
Kathy, (1) To get your Master Sources to reappear in Legacy on tyour netbook click on View on the menu bar and select Master Lists Source. Next remove the check marks from any of the boxes in the 'Show Only' area below the Help button on the right side of the screen. Once you do this, all of

re: [LegacyUG] Combining multiple versions of Legacy files

2010-10-19 Thread Jim Terry/Support
Stuart, If the three families originally started out as one file, I would import them into one designated and do an IntelliShare merge. During the merge process Legacy will search for all records with matching IntelliShare values and then automatically combine those that have exactly the same

Re: [LegacyUG] Combining multiple versions of Legacy files

2010-10-19 Thread Jim Terry/Support
Stuart, IntelliShare will only work if the different versions of the file were spun off one original file. Jim Legacy Technical Support From: slease...@aol.com Sent: Tuesday, October 19, 2010 4:29 PM To: LegacyUserGroup@LegacyUsers.com Subject: Re:

RE: [LegacyUG] one world tree on ancestry

2010-08-27 Thread Jim Terry/Support
This discussion has strayed from the use of Legacy Family Tree and its add-on programs. Thank you, Jim Terry Legacy Technical Support From: Dave famho...@gmail.com Sent: Friday, August 27, 2010 10:45 AM To: LegacyUserGroup@LegacyUsers.com Subject: RE:

re: [LegacyUG] Families 1.0.1 now available

2010-08-14 Thread Jim Terry/Support
That's great to hear, my wife has been wanting an iPhone -- I think I will get one for myself. Jim Terry Legacy Family Tree Technical Support From: Malcolm Green malc...@telgen.co.uk Sent: Saturday, August 14, 2010 5:14 AM To:

re: [LegacyUG] Backups

2010-08-05 Thread Jim Terry/Support
Tim, A totally clean re-installation of Legacy might fix the backup problem. 1.Please copy your family file and multimedia (pictures, sound, video, etc.) to a safe place. 2.Next, go to the Control Panel and open the Programs and Features tool or the Add/Remove Programs tool (which one

Re: [LegacyUG] ADMINISTRATORS WARNING: Removal from Legacy Users Group subscriber list

2010-07-28 Thread Jim Terry/Support
: [LegacyUG] ADMINISTRATORS WARNING: Removal from Legacy Users Group subscriber list On 2010/07/28 20:34, Jim Terry/Support wrote: I do not like unsubscribing users. I encourage everyone to count to 10 (or 100 if necessary) before sending a message you may later regret. Thank you, Jim Terry

[LegacyUG] Please keep on topic

2010-03-11 Thread Jim Terry/Support
This is a friendly reminder: The purpose of the LUG is to provide a forum for mutual help and the friendly exchange of ideas related to the use of Legacy Family Tree and its add-on programs, only. Please keep on topic. For more information please visit

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