Re: [LegacyUG] Re: Verify your subscription to legacyusergroup mailing list

2014-02-02 Thread Robin Watson
This is ridiculous. This looks like another one who has subscribed and is not received messages. Can't something be done about this? On 2/02/2014 10:02 p.m., Livio Moreno wrote: test Livio Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived

Re: [LegacyUG] Not Receiving Mailing List Messages - Suggested Workaround

2014-01-02 Thread Robin Watson
So, Sherry, why can this problem not be fixed? Robin On 3/01/2014 6:18 a.m., Sherry/Support wrote: We ask that all requests for support go through our tracking system so we have a history for reference if the issue comes up again or if a tech who is working with you is out for an extended

Re: [LegacyUG] Not Receiving Mailing List Messages - Suggested Workaround

2014-01-02 Thread Robin Watson
works. Sincerely, Sherry Technical Support Legacy Family Tree On Thu, Jan 2, 2014 at 11:14 AM, Robin Watson rob...@xtra.co.nz wrote: So, Sherry, why can this problem not be fixed? Robin On 3/01/2014 6:18 a.m., Sherry/Support wrote: We ask that all requests for support go through our

Re: [LegacyUG] Not Receiving Mailing List Messages - Have you Checked your Junk File

2013-12-31 Thread Robin Watson
It may be a mailing list completely separate to Legacy, but it must surely create extra work for the support staff, and also very frustrating for those that want to join, and don't receive any emails, or in fact don't get any response at all on joining. Shouldn't it be something that Legacy wants

Re: [LegacyUG] No emails

2013-12-08 Thread Robin Watson
No. probably not. I had the same problem. My emails were being received on the list, but I didn't receive any emails back from the list. Contact supp...@legacyfamilytree.com and ask them to reset your account. This seems to have been a problem for some years. Must be a bug in the system which

Re: [LegacyUG] No emails

2013-12-08 Thread Robin Watson
No. I don't use Google mail, and had the problem. On 9/12/2013 6:56 a.m., William Boswell wrote: I had the same problem recently. I had to contact support so they could register me manually. You'll have to do the same thing. I seem to remember years ago there was something said about a

[LegacyUG] Subscribing

2013-12-03 Thread Robin Watson
Has this worked? Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009:

[LegacyUG] Subscribing

2013-12-02 Thread Robin Watson
I have asked support to reset me. Is this working now? Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009:

[LegacyUG] Subscribing

2013-12-01 Thread Robin Watson
I've tried subscribing to this list, but haven't had any response. Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov.