Re: [LegacyUG] wstevensh...@aol.com

2014-02-19 Thread Sherry/Support
Someone's email account has been hijacked. DO NOT CLICK ON THE LINK! Sincerely, Sherry Technical Support Legacy Family Tree On Tue, Feb 18, 2014 at 7:50 PM, wstevensh...@aol.com wstevensh...@aol.com wrote: http://synexus.pl/ Legacy User Group guidelines: http://www.LegacyFamilyTree.com

Re: [LegacyUG] Linux

2014-02-19 Thread Sherry/Support
don't know if it runs any better under Crossover for Linux. We get very few calls about running Legacy on a Linux computer. Sincerely, Sherry Technical Support Legacy Family Tree On Wed, Feb 19, 2014 at 8:36 AM, Carl Cox ct...@centurytel.net wrote: Does Legacy run on Linux? Do you need Wine or some

Re: [LegacyUG] Event sentences

2014-02-14 Thread Sherry/Support
Did you not get the email I sent right after you wrote? The event sentences are part of the main Family File. Sincerely, Sherry Technical Support Legacy Family Tree On Fri, Feb 14, 2014 at 5:43 AM, Brian blr...@optonline.net wrote: Thanks Brian, I did look in v8 Help file and read the usr

Re: [LegacyUG] Event sentences

2014-02-14 Thread Sherry/Support
The usr files are *not* backed up when you back up the Family File. Only those files which show on the Customize Backup window are backed up if you leave the default selection alone. Sincerely, Sherry Technical Support Legacy Family Tree On Fri, Feb 14, 2014 at 12:21 AM, Brian L. Lightfoot br

Re: [LegacyUG] Event sentences

2014-02-14 Thread Sherry/Support
Windows backup, a 3rd party program or a cloud system such as Carbonite or Mozy, then everything's most likely being backed up... The usr files and color schemes should not be backed up with the Family File since they're not part of the Family File. Sincerely, Sherry Technical Support Legacy

Re: [LegacyUG] Event sentences

2014-02-13 Thread Sherry/Support
They're in the main database so when you back up your Family File, your custom sentences are also backed up. Sincerely, Sherry Technical Support Legacy Family Tree On Thu, Feb 13, 2014 at 7:13 PM, Brian blr...@optonline.net wrote: Hello, Which usr file holds customized events sentences

Re: [LegacyUG] Which report, if any?

2014-02-08 Thread Sherry/Support
My first thought was the Individual Report, but that's not narrative. How about a one generation Descendant Narrative report? Sincerely, Sherry Technical Support Legacy Family Tree On Sat, Feb 8, 2014 at 7:31 AM, Jane Sarles sarlesinsi...@gmail.com wrote: One of my biggest needs of my Legacy

Re: [LegacyUG] Legacy for Mac Users

2014-02-08 Thread Sherry/Support
. Sincerely, Sherry Technical Support Legacy Family Tree On Sat, Feb 8, 2014 at 9:21 AM, Leon Chapman chap...@gmail.com wrote: Pam: I don't think there are any free version of software to run Legacy 8 on a Mac other than Crossover. Legacy User Group guidelines: http

Re: [LegacyUG] Legacy for Mac Users

2014-02-06 Thread Sherry/Support
Legacy v8 is not working correctly with Crossover at this time. Our programmers are working with their programmers to see if the issue can be resolved. Sincerely, Sherry Technical Support Legacy Family Tree On Thu, Feb 6, 2014 at 12:16 PM, Rita Lynn McKale cagr...@comporium.net wrote: I am

Re: [LegacyUG] Changing Location Name

2014-02-06 Thread Sherry/Support
Why not just go to the Master Location List and combine them? Sincerely, Sherry Technical Support Legacy Family Tree On Thu, Feb 6, 2014 at 6:33 PM, Richard Falzini rfalz...@yahoo.com wrote: Hello Everyone, I wanted to ask this question here as I'm sure

Re: [LegacyUG] pdf of user guide

2014-01-30 Thread Sherry/Support
Contact sa...@legacyfamilytree.com for download information. The information sent to those who purchase the PDF manual is confidential and not to be shared with others. Sincerely, Sherry Technical Support Legacy Family Tree On Thu, Jan 30, 2014 at 9:19 AM, Dee deema...@gmail.com wrote: Can

Re: [LegacyUG] How to add button

2014-01-22 Thread Sherry/Support
Only the My Toolbar strip can be customized. For detailed instructions, in the Help file, you'll find an article under Toolbar: Customize main along with pictures of the icon to click on to customize the toolbar as well as the options available. Sincerely, Sherry Technical Support Legacy Family

Re: [LegacyUG] How to add button

2014-01-22 Thread Sherry/Support
Not a narrative report - only the Individual Report, which is a chart style, like the Family Group report. On the Reports ribbon, it's under Chart Reports Sincerely, Sherry Technical Support Legacy Family Tree On Wed, Jan 22, 2014 at 12:59 AM, Jane Sarles sarlesinsi...@gmail.com wrote

Re: [LegacyUG] Index Column Sizes

2014-01-18 Thread Sherry/Support
in v8. Sincerely, Sherry Technical Support Legacy Family Tree On Sat, Jan 18, 2014 at 11:54 AM, J N family8...@gmail.com wrote: In version 8, how do I change the height of the rows in the Index Columns? They are too small and bunched up together, making reading them more difficult. I changed

Re: Update Notifications, formerly [LegacyUG] Updating to 381 Uninstalling/Reinstalling

2014-01-17 Thread Sherry/Support
Mike, There is an option for a reminder to pop-up every 30 days to check for updates. It's still available in v8. Go to Options Customize 12.5 - on the Prompts/Reminders tab. Sincerely, Sherry Technical Support Legacy Family Tree On Fri, Jan 17, 2014 at 2:18 PM, MikeFry emjay...@gmail.com

Re: [LegacyUG] Printing Famly Group Record

2014-01-16 Thread Sherry/Support
Click on the Reset button in the lower right corner of the main report window when you have any problems with a report not formatting correctly. Sincerely, Sherry Technical Support Legacy Family Tree On Thu, Jan 16, 2014 at 7:43 PM, Christopher Barttels chrisbartt...@msn.com wrote: Recently I

Re: [LegacyUG] Two Sets of Parents in Legacy Chart

2014-01-11 Thread Sherry/Support
the years I've worked for Legacy. Many of them have become part of Legacy. I remember many of the suggestions that have crossed my desk. To be honest, I don't recall that one coming in. If you have more than one idea, please submit separate suggestion forms. Sincerely, Sherry Technical Support Legacy

Re: [LegacyUG] Alternate Names

2014-01-08 Thread Sherry/Support
hyphenated names or whatever the couple used for their married names (I have heard of men taking on the woman's maiden name!) Then in the Name List and Index view, click to show Married Names. Also you can show married names in the Index of Reports. Sincerely, Sherry Technical Support Legacy

Re: [LegacyUG] To-Do Items

2014-01-08 Thread Sherry/Support
If you're looking at the individual's ToDo list, accessed by clicking on the icon on the Individual, and not the General To-Do List, accessed by clicking on the To-Do icon on the View ribbon bar, then you will see the name. RIN and number of items. Sincerely, Sherry Technical Support Legacy

Re: [LegacyUG] Attaching a picture

2014-01-08 Thread Sherry/Support
not. I would link a location picture to an associated event to include those in reports. Sincerely, Sherry Technical Support Legacy Family Tree On Wed, Jan 8, 2014 at 1:25 PM, Rita Lynn McKale cagr...@comporium.net wrote: My question is, is there a way to print out the location picture and notes

Re: [LegacyUG] Curser placement in Source detail

2014-01-07 Thread Sherry/Support
That's a known issue which the programmers have resolved for the next update Sincerely, Sherry Technical Support Legacy Family Tree On Tue, Jan 7, 2014 at 7:02 AM, Laura Johnson rngad...@madisontelco.com wrote: When I click to add a source. It opens the Assigned sources window. I

Re: [LegacyUG] Cloning settings to 2nd computer

2014-01-07 Thread Sherry/Support
Fully explained in the Help file for Options Customized - click on the Help button while you're in that window. Sincerely, Sherry Technical Support Legacy Family Tree On Tue, Jan 7, 2014 at 7:23 AM, Robert57P_gmail robert...@gmail.com wrote: yea - duh - but for some reason my mind just

Re: [LegacyUG] no issue in preferred marriage

2014-01-06 Thread Sherry/Support
On the Marriage Information window, click This couple had o children Sincerely, Sherry Technical Support Legacy Family Tree On Mon, Jan 6, 2014 at 9:09 AM, Bernd Hornung ber@telus.net wrote: I have come across a situation where the family member (wife) is the family member and the second

Re: [LegacyUG] Attaching a picture

2014-01-06 Thread Sherry/Support
no way to take the dbm file along with it. The programmers are trying to think of a better way to store the data to avoid this caveat Sincerely, Sherry Technical Support Legacy Family Tree On Mon, Jan 6, 2014 at 10:51 AM, Jo Poi jo...@hush.com wrote: Sherry The method that the Picture Centre

Re: [LegacyUG] Is it possible to switch from IE to Firefox?

2014-01-06 Thread Sherry/Support
, Sherry Technical Support Legacy Family Tree On Mon, Jan 6, 2014 at 11:29 AM, Sally Smith sesmith...@comcast.net wrote: Is it possible to switch browsers from Internet Explorer to Firefox in Legacy 8? When I clicked on Watch Webinar it took me to IE; however, I would prefer to use Firefox

Re: [LegacyUG] Data files

2014-01-06 Thread Sherry/Support
if you're looking at the recently used list, the one at the top is the most recent, the one at the bottom is the oldest Sincerely, Sherry Technical Support Legacy Family Tree On Mon, Jan 6, 2014 at 4:05 PM, Pat Hickin pph...@gmail.com wrote: I recently upgraded to Legacy 8. (I have not yet

Re: [LegacyUG] Data files

2014-01-06 Thread Sherry/Support
Far top right is the Design button. Sincerely, Sherry Technical Support Legacy Family Tree On Mon, Jan 6, 2014 at 6:21 PM, Pat Hickin pph...@gmail.com wrote: I have the round L button -- but now I don't see the DesignStyles -- I looked in Help for Design and there is nothing. Pat On Mon

Re: [LegacyUG] can't open my family files

2014-01-05 Thread Sherry/Support
back to a previous version of Legacy, you'll have to create a gedcom in the version you're using and import that gedcom into an earlier version. Sincerely, Sherry Technical Support Legacy Family Tree On Sun, Jan 5, 2014 at 12:48 PM, Turnham bdturn...@comcast.net wrote: Hello all I have just

Re: [LegacyUG] Attaching a picture

2014-01-05 Thread Sherry/Support
file for Picture Center. Sincerely, Sherry Technical Support Legacy Family Tree On Sun, Jan 5, 2014 at 7:21 AM, Jo Poi jo...@hush.com wrote: I'm curious to find ot why. If I go to Picture Centre and complete details on the picture of Caption/Date/Description. When I attach to any person from

Re: [LegacyUG] Legacy 8 Upgrade and problems thereby

2014-01-04 Thread Sherry/Support
tab. Sincerely, Sherry Technical Support Legacy Family Tree On Sat, Jan 4, 2014 at 7:36 AM, Alex MacPhee alex_macp...@outlook.com wrote: I followed exactly what was recommended for the upgrade without any problem I also followed exactly the recommended upgrade process, which I've done ever

Re: [LegacyUG] Legacy 8 Upgrade and problems thereby

2014-01-04 Thread Sherry/Support
, Sherry Technical Support Legacy Family Tree On Sat, Jan 4, 2014 at 10:49 AM, Alex MacPhee alex_macp...@outlook.com wrote: Sherry, Sorry, I may have been sloppy in how I phrased what I'd done, and interchanged these terms upgrade and update. However, this is what I did : - When I migrated

Re: [LegacyUG] File extensions

2014-01-03 Thread Sherry/Support
for awhile (RGD = Research Guidance, CAL = calculated relationships, FG = focus group you've created) In fact, we don't recommend that you delete *anything* in the Legacy folders unless you *know* what it is (saved documents, etc) without direction from Support. Sincerely, Sherry Technical

Re: [LegacyUG] Webinar suggestion

2014-01-03 Thread Sherry/Support
. The webinars are at www.FamilyTreeWebinars.com BTW, the Legacy Family Tree - Unlocked book is a compilation of the Watch Geoff Live webinars in print form - updated for v8. Sincerely, Sherry Technical Support Legacy Family Tree On Fri, Jan 3, 2014 at 1:16 PM, Robert57P_gmail robert

Re: [LegacyUG] Legacy 9 User Manual

2014-01-03 Thread Sherry/Support
The Help file is always the most up-to-date resource Sherry Technical Support On Friday, January 3, 2014, Gene Wheeler wrote: I have the First Edition, Last revised: 26 April 2013. With all the changes made to the program since then, I would like to know if there is a more recent version

Re: [LegacyUG] Not Receiving Mailing List Messages - Suggested Workaround

2014-01-02 Thread Sherry/Support
that. There is no full or partial access to the list. You're either on it or your not! Sincerely, Sherry Technical Support Legacy Family Tree On Thu, Jan 2, 2014 at 8:55 AM, Ron Bernier ronaldbern...@bernfrin.net wrote: I think you are reading way too much into Michelle's comment. I would surmise

Re: [LegacyUG] Not Receiving Mailing List Messages - Suggested Workaround

2014-01-02 Thread Sherry/Support
I don't know - it's something in the software, a third-party program. We only manage the *names* on the list, not how the software works. Sincerely, Sherry Technical Support Legacy Family Tree On Thu, Jan 2, 2014 at 11:14 AM, Robin Watson rob...@xtra.co.nz wrote: So, Sherry, why can

Re: [LegacyUG] email

2014-01-01 Thread Sherry/Support
To do that, go to www.LegacyFamilyTree.com/LegacyLists.asp. Also please email sa...@legacyfamilytree.com so we can change your email address in those records. Sincerely, Sherry Technical Support Legacy Family Tree On Wed, Jan 1, 2014 at 2:15 PM, MikeFry emjay...@gmail.com wrote: On 2014/01

Re: [LegacyUG] Transferring backup family file from external drive to new laptop?

2013-12-30 Thread Sherry/Support
can also access this through the Support section in the Legacy Home tab by clicking on Tips from the Experts Sincerely, Sherry Technical Support Legacy Family Tree On Mon, Dec 30, 2013 at 11:07 AM, Michelle F lulu_bro...@yahoo.com wrote: Will it work to just attach the external drive

Re: [LegacyUG] Archived LUG e-mails

2013-12-28 Thread Sherry/Support
One of the other techs and I have been corresponding about this. I'm going right there by clicking on the link at the bottom of emails. No problems on both IE and FireFox. And I see your post there g Are you getting an error message in the browser window? Sincerely, Sherry Technical Support

Re: [LegacyUG] Archived LUG e-mails

2013-12-28 Thread Sherry/Support
around in memory. Sincerely, Sherry Technical Support Legacy Family Tree On Sat, Dec 28, 2013 at 8:05 PM, Brian L. Lightfoot br...@the-lightfoots.com wrote: Since others can confirm that the Legacy archive site is indeed accessible, this is what your obstacle will be. Most ISPs will never

Re: [LegacyUG] Setting Font Size

2013-12-27 Thread Sherry/Support
Click on the Chronology view and hold down the ctrl key while scrolling the wheel on your mouse??? Could be mouse settings - I don't know. Sincerely, Sherry Technical Support Legacy Family Tree On Fri, Dec 27, 2013 at 2:56 AM, 2marion wimps 2wi...@gmail.com wrote: Um - that one doesn't work

Re: [LegacyUG] Setting Font Size

2013-12-27 Thread Sherry/Support
I've never tried it. So if you hold down the ctrl key and run your finger in the scroll area, it doesn't enlarge any screen? (It works in browsers, Word and many other programs with the scroll mouse) Sincerely, Sherry Technical Support Legacy Family Tree On Fri, Dec 27, 2013 at 8:10 AM, Bobby

Re: [LegacyUG] Reasons for upgrading

2013-12-27 Thread Sherry/Support
Probably. http://www.youtube.com/watch?v=pQHX-SjgQvQ Sincerely, Sherry Technical Support Legacy Family Tree On Fri, Dec 27, 2013 at 8:30 AM, C.G. Ouimet c.g.oui...@outlook.com wrote: New evidence suggesting operating systems pre-date computers ... C.G. Ouimet Kingston ON -Original

Re: [LegacyUG] Setting Font Size

2013-12-27 Thread Sherry/Support
That's not working in the Chronology view on my desktop... just the ctrl-scroll. It does work on the Legacy Home tab. Sincerely, Sherry Technical Support Legacy Family Tree On Fri, Dec 27, 2013 at 8:51 AM, mbstx msz...@mindspring.com wrote: Try holding down the CTRL key and hitting

Re: [LegacyUG] Same Sex Partnerships/Marriages

2013-12-26 Thread Sherry/Support
on the restructuring - not to mention the trickle-down for all the add-on programs. Sincerely, Sherry Technical Support Legacy Family Tree On Thu, Dec 26, 2013 at 10:16 AM, singhals singh...@erols.com wrote: Most two-sex marriages these days aren't life-long either, though. My not needing the ability

Re: [LegacyUG] Same Sex Partnerships/Marriages

2013-12-26 Thread Sherry/Support
THIS THREAD MUST BE STOPPED NOW! Please, no more posts about same-sex marriages. I see that it's going to start getting hotter It doesn't matter what you think about the relationships and we're getting *away* from Legacy topics now. PLEASE STOP. Thank you. Sincerely, Sherry Technical Support

Re: [LegacyUG] Reasons for upgrading

2013-12-26 Thread Sherry/Support
Spam This is a legit message to the LUG list. Sincerely, Sherry Technical Support Legacy Family Tree On Thu, Dec 26, 2013 at 2:52 PM, Don Hendershot donald.henders...@gmail.com wrote: Spam! ~DonH On Dec 26, 2013, at 3:48 PM, Jackie King jskin...@gmail.com wrote: When it comes

Re: [LegacyUG] Legacy8 Language file error

2013-12-23 Thread Sherry/Support
complicate the issue and don't google the error on the web - most of the time the solutions you find on the web don't apply at all to Legacy. Sincerely, Sherry Technical Support Legacy Family Tree On Sun, Dec 22, 2013 at 8:48 AM, Alex MacPhee alex_macp...@outlook.com wrote: Sherry, Did you

Re: [LegacyUG] Error opening file following update

2013-12-23 Thread Sherry/Support
I don't know if you restart your computer regularly, but things get hung up in memory and it needs to be cleaned out periodically by restarting. Just the simple act of restarting your computer can resolve a lot of problems, even errors you get in Legacy. Sincerely, Sherry Technical Support

Re: [LegacyUG] Legacy8 Language file error

2013-12-22 Thread Sherry/Support
folder in Program Files, or in *any* Program Files folder as far as that goes, unless someone who understands the program install directs you to. When you're working in Legacy, it's looking at the files in the Document\LegacyFamilyTree folder. Sincerely, Sherry Technical Support Legacy Family Tree

Re: [LegacyUG] Error opening file following update

2013-12-22 Thread Sherry/Support
Close all your programs and restart your computer. That always works. Sherry On Sunday, December 22, 2013, Richard Van Wasshnova wrote: This morning I opened Legacy and saw that build 367 is available. When it finished installing and tried to open it reported error, Cant open - file already

Re: [LegacyUG] Legacy8 Language file error

2013-12-21 Thread Sherry/Support
Troubleshooting Help link in the Support section of the Legacy Home tab. This is something new that we just started and is great because you can search on keywords to find the solution to your Legacy problem. Sincerely, Sherry Technical Support Legacy Family Tree On Sat, Dec 21, 2013 at 3:34 PM, Alex

Re: [LegacyUG] links in Legacy 8 not working

2013-12-20 Thread Sherry/Support
I've responded to Kim off list. PLEASE No comments from the peanut gallery out there rbg. The last string of comments were close to being considered flaming, which can lead to removal from the list. Thanks! Sincerely, Sherry Technical Support Legacy Family Tree On Fri, Dec 20, 2013 at 5:35

Re: [LegacyUG] Updates

2013-12-20 Thread Sherry/Support
The way the program is structured, it's not possible to send out patches to update. The full setup file must be downloaded. Because of all the additional features in v8, the setup file is much larger than it was with v7.5 Sincerely, Sherry Technical Support Legacy Family Tree On Fri, Dec 20

Re: [LegacyUG] Words in date fields

2013-12-20 Thread Sherry/Support
on. Of course, you could do a detailed search on each field for unknown but that seems like a lot of extra typing to me to enter that therm and then do the Detailed Search when you can do one search with the Missing Info tab. Sincerely, Sherry Technical Support Legacy Family Tree On Thu, Dec 19

Re: [LegacyUG] Collaborative Database - Google Drive

2013-12-20 Thread Sherry/Support
for sharing research tasks? Details are in the Help file for Legacy and on the Tips page on our website. Sincerely, Sherry Technical Support Legacy Family Tree On Fri, Dec 20, 2013 at 8:24 AM, Duane bu...@loftusweb.com wrote: My goal is to have a database (.fdb) on the cloud which cousins

Re: [LegacyUG] Legacy v8 - Highlighted colour

2013-12-20 Thread Sherry/Support
schemes in Legacy and having the gender colored red for females and blue for males and again, it's always white under the highlight. My favorite color scheme is Brown Gradient. The only thing I can suggest is playing around with Legacy color schemes and Windows color schemes. Sincerely, Sherry

Re: [LegacyUG] Legacy v8 - Highlighted colour

2013-12-19 Thread Sherry/Support
or the Index or Descendant view Double or single click will move the child to focus. A right click gives you an option to Edit. Sincerely, Sherry Technical Support Legacy Family Tree On Thu, Dec 19, 2013 at 4:00 AM, 2marion wimps 2wi...@gmail.com wrote: Sherry, I have gone to the Brown Gradient

Re: [LegacyUG] Input format for dates

2013-12-19 Thread Sherry/Support
All-number dates are ambiguous. I always enter the month so there's never any question. Sincerely, Sherry Technical Support Legacy Family Tree On Thu, Dec 19, 2013 at 7:19 AM, Rob Vader r.va...@gmail.com wrote: Would it be an idea to enter (e.g.) 12 jan 2013or Jan 12, 2013 just

Re: [LegacyUG] Words in date fields

2013-12-19 Thread Sherry/Support
Look up Dates: Entering Under the heading Entering Dates it shows: You can also enter the following words into any date field*: dead, deceased, child, infant, stillborn* and *young*. Sincerely, Sherry Technical Support Legacy Family Tree On Thu, Dec 19, 2013 at 12:06 PM, Boyd Miller bo

Re: [LegacyUG] Same Sex Partnerships/Marriages

2013-12-19 Thread Sherry/Support
No - but there is an extensive work-around if you're comfortable with using Access. It's in the KB on our website http://support.legacyfamilytree.com/article/AA-00549/14/Tips-and-How-Tos/Same-sex-couples.html Sincerely, Sherry Technical Support Legacy Family Tree On Thu, Dec 19, 2013 at 12:48

Re: [LegacyUG] Words in date fields

2013-12-19 Thread Sherry/Support
To be honest, I knew those words were in there somewhere and missed them the first couple of readings g. Did you know that when you're in a Help topic, if you press ctrl-F, you can bring up a Find window to search for a specific word? I searched on Stillborn. Sincerely, Sherry Technical

Re: [LegacyUG] Legacy8 w/Windows 32 or 64 bit (was: Highlighted colour)

2013-12-19 Thread Sherry/Support
There have been a lot of complaints about Windows 8 and the interface. I love Windows 7 and see no need to upgrade since v7 is very stable. Your techie gave you a good recommendation. Legacy runs fine on 32-bit or 64-bit Windows. Sincerely, Sherry Technical Support Legacy Family Tree On Thu

Re: [LegacyUG] Words in date fields

2013-12-19 Thread Sherry/Support
, Sherry Technical Support Legacy Family Tree On Thu, Dec 19, 2013 at 2:16 PM, Ron Ferguson ronfergy@tiscali.co.ukwrote: If I do not know a date, and have too little information to use recognised prefixes then I leave the field blank. I do not recommend using anything other than

Re: [LegacyUG] Double dating in Legacy 8

2013-12-19 Thread Sherry/Support
You have to turn double dating *on* to get it to work - Options Customize Dates Sincerely, Sherry Technical Support Legacy Family Tree On Thu, Dec 19, 2013 at 7:00 PM, Terri Brown ridge...@yahoo.com wrote: Has anyone watched the training video 2, Mastering Legacy: Names, Dates, Places

Re: [LegacyUG] Legacy v8 - Highlighted colour

2013-12-18 Thread Sherry/Support
Brown Gradient easiest on my eyes) Sincerely, Sherry Technical Support Legacy Family Tree On Tue, Dec 17, 2013 at 6:03 AM, 2marion wimps 2wi...@gmail.com wrote: I have hunted high and low for this but have to admit I am stumped. Under the Family View the children are fine (viewed

Re: [LegacyUG] Lack of Trust

2013-12-18 Thread Sherry/Support
corrections in the Master Lists if you forgot to set the options your way. Sincerely, Sherry Technical Support Legacy Family Tree On Wed, Dec 18, 2013 at 8:23 AM, Karen and Jim sindbe...@att.net wrote: Sherry, Yes, I know of this obscure correct spelling rule. But unfortunately on those

Re: [LegacyUG] Legacy v8 - Highlighted colour

2013-12-18 Thread Sherry/Support
Click on the scroll bar on the right. Sincerely, Sherry Technical Support Legacy Family Tree On Wed, Dec 18, 2013 at 9:37 AM, R G Strong-genes rgstrongge...@gmail.com wrote: But how do you get it to scroll without clicking first, or does the list have to be a full screen before the list

Re: [LegacyUG] Legacy v8 - Highlighted colour

2013-12-18 Thread Sherry/Support
when you're working in Windows and have a highlighted row you want to view. Sincerely, Sherry Technical Support Legacy Family Tree On Wed, Dec 18, 2013 at 9:58 AM, C.G. Ouimet c.g.oui...@outlook.com wrote: Yes I really do miss that single-click/double-click option ... So, how do you move

Re: [LegacyUG] Legacy Home Tab - Updates

2013-12-18 Thread Sherry/Support
not working in it - if you have a computer malfunction, you could get your data scrambled beyond repair. Sincerely, Sherry Technical Support Legacy Family Tree On Wed, Dec 18, 2013 at 10:12 AM, John Roose jbro...@gmail.com wrote: In V 8 I do not get any notice that a new update is available

Re: [LegacyUG] TRUST REGAINED YET?

2013-12-18 Thread Sherry/Support
doing a gedcom import is Legacy now ignoring the Initial Caps option when there's mixed case in the gedcom? Sincerely, Sherry Technical Support Legacy Family Tree On Wed, Dec 18, 2013 at 10:39 AM, KenMcGinnis kenmcgin...@legacyusers.com wrote: Sherry, This is incorrect. Initial Caps does

Re: [LegacyUG] Lack of Trust

2013-12-18 Thread Sherry/Support
It's deselected by default in v8. Not sure what the default is in v5. Sincerely, Sherry Technical Support Legacy Family Tree On Wed, Dec 18, 2013 at 12:35 PM, Brian/Support br...@legacyfamilytree.com wrote: Have you ever noticed the option on the GEDCOM Import screen to format names

Re: [LegacyUG] Search information in Notes

2013-12-17 Thread Sherry/Support
, don't open any Legacy Users Group message that has one. Many of our listers are don't have broadband or have metered service or view the list on their mobile devices and this eats up their bandwith and/or available data. Also, please trim your messages Sincerely, Sherry Technical Support Legacy

Re: [LegacyUG] Lack of Trust

2013-12-17 Thread Sherry/Support
with mixed case (O'Brien, etc) Sincerely, Sherry Technical Support Legacy Family Tree On Tue, Dec 17, 2013 at 5:35 PM, Karen and Jim sindbe...@att.net wrote: Explicitly - I have a lot of Danish ancestors. Therefore I use the Denmark country abbreviation DK (big D, big K). Legacy changes

Re: [LegacyUG] iMac with Legacy8, parallels 9 and win 8.1

2013-12-17 Thread Sherry/Support
and/or eating up their limited access to data. Would those who reply please send your replies in plain text so as to not magnify the problem for our other users! Thank you Sincerely, Sherry Technical Support Legacy Family Tree On Tue, Dec 17, 2013 at 6:25 PM, Julia and Len lan@bigpond.com

Re: [LegacyUG] Charting and Colours

2013-12-16 Thread Sherry/Support
is on getting the final certification for Legacy FamlySearch. Sincerely, Sherry Technical Support Legacy Family Tree On Mon, Dec 16, 2013 at 6:21 AM, Kathy Thompson kmthoms...@gmail.com wrote: Given that we are able to apply 8 Ancestor colours to follow the Great-grandparents lines, do you suppose

Re: [LegacyUG] Marriage Status

2013-12-16 Thread Sherry/Support
Did you select the option 8.10 in Options Customize to Show Status on Family View? Sincerely, Sherry Technical Support Legacy Family Tree On Mon, Dec 16, 2013 at 12:55 PM, John Roose jbro...@gmail.com wrote: In V 8 I entered a known spouse to Mary Smith and the fact that they divorced

Re: [LegacyUG] Uninstalling Legacy 7.5

2013-12-14 Thread Sherry/Support
your data, saved settings, media, webpages, etc - anything that was changed or added during your use of Legacy is not deleted. If you're sure that everything is out of the c:\Legacy folder that you want to save, just delete the folder. Sincerely, Sherry Technical Support Legacy Family Tree

Re: [LegacyUG] Uninstalling Legacy 7.5

2013-12-14 Thread Sherry/Support
v7.5 is an up*date* to v7 and installed right over v7, like any other update. There should be only one folder - c:\Legacy - unless she circumvented the standard install or update. v8 goes to the c:\Program Files folder. Sincerely, Sherry Technical Support Legacy Family Tree On Sat, Dec 14

Re: [LegacyUG] New Source Detail Not Being Created (Legacy 8)

2013-12-13 Thread Sherry/Support
What Brian meant was that you enter it into the clipboard and then paste what's in the Source Clipboard to your event. Sincerely, Sherry Technical Support Legacy Family Tree On Fri, Dec 13, 2013 at 11:33 AM, William Boswell whbosw...@gmail.comwrote: If it won't create a new source detail

Re: [LegacyUG] Compact Family File - possible bug

2013-12-13 Thread Sherry/Support
I did a Compact/Repair this morning - no problems. Make sure that the Family File isn't open in any other program - an add-on or LFS. You may need to reboot your computer Sincerely, Sherry Technical Support Legacy Family Tree On Fri, Dec 13, 2013 at 11:26 AM, Richard Van Wasshnova

Re: [LegacyUG] Uninstalling Legacy 7.5

2013-12-13 Thread Sherry/Support
retain the c;\Legacy folder to protect your data. There's also an uninstall option in the c:\Legacy folder on your hard drive, as long as Legacy hasn't already been uninstalled. Sincerely, Sherry Technical Support Legacy Family Tree On Fri, Dec 13, 2013 at 9:58 PM, Judith judithsfamilyt

Re: [LegacyUG] Legacy 8.0 Questions

2013-12-12 Thread Sherry/Support
privately and gave you her email address. This is what we request if files need to be shared. Thank you. Sincerely, Sherry Technical Support Legacy Family Tree On Thu, Dec 12, 2013 at 5:29 PM, Dale Carmack dcarm...@md.metrocast.netwrote: Attached is the original file and one where I took

Re: [LegacyUG] no pop up information when mousing over children in upgrade to version 8

2013-12-11 Thread Sherry/Support
wheel anymore? Even my mini-mouse has one! Sincerely, Sherry Technical Support Legacy Family Tree On Wed, Dec 11, 2013 at 1:41 AM, Larry Lee ldlee...@gmail.com wrote: In addition not everyone has a mouse with a wheel and many of us use a laptop with a touchpad. Scrolling with a touchpad

Re: [LegacyUG] no pop up information when mousing over children in upgrade to version 8

2013-12-10 Thread Sherry/Support
. The ability to show more fields of information for the children was something that a lot of users requested. Sincerely, Sherry Technical Support Legacy Family Tree On Tue, Dec 10, 2013 at 1:47 AM, Kim Jones transportby...@gmail.com wrote: Hi, I'm just wondering if this is bug on Legacy 8

Re: [LegacyUG] no pop up information when mousing over children in upgrade to version 8

2013-12-10 Thread Sherry/Support
Yes - did you click on the list? Legacy doesn't start scrolling just by hovering over a list - you need to click on it. You can also scroll with the scroll bars on the right and bottom. Sincerely, Sherry Technical Support Legacy Family Tree On Tue, Dec 10, 2013 at 8:27 AM, Rita Lynn McKale

Re: [LegacyUG] Senior Moment

2013-12-10 Thread Sherry/Support
Make sure they're not flagged as dead. It's on the Individual Information window next to the Title Suff field. Sincerely, Sherry Technical Support Legacy Family Tree On Tue, Dec 10, 2013 at 8:15 AM, Paul Gray graypa...@outlook.com wrote: Hmmm. I don't get that on my screen. Husband, wife

Re: [LegacyUG] Backup to external hard drive

2013-12-10 Thread Sherry/Support
! Sincerely, Sherry Technical Support Legacy Family Tree On Tue, Dec 10, 2013 at 8:34 AM, Alan Pereira alanpere...@tiscali.co.uk wrote: Brian, That must be wrong behaviour as you would only insert the backup drive when you wanted to use it. You may want to use the USB connections for other

Re: [LegacyUG] no pop up information when mousing over children in upgrade to version 8

2013-12-10 Thread Sherry/Support
Something about your messages, Mike, that gmail is flagging them as possibly phishing! I use the scroll wheel on my mouse all the time in Legacy - you just have to click on the list first. Sincerely, Sherry Technical Support Legacy Family Tree On Tue, Dec 10, 2013 at 8:51 AM, Mike Fry emjay

Re: [LegacyUG] Senior Moment

2013-12-10 Thread Sherry/Support
I was responding to Paul, pointing out that for others who may be living but not flagged as such... If you enter any data in a death field accidentally and back out of it you have to make sure you change the Living indicator back to Living. Sincerely, Sherry Technical Support Legacy Family Tree

Re: [LegacyUG] Unlocking Legacy

2013-12-09 Thread Sherry/Support
Legacy Family Tree - Unlocked has been out several months. You can buy the print or PDF version in our online store. It is *not* a v8 manual but a compilation of the Watch Geoff Live webinars in written form, updated for v8. Sincerely, Sherry Technical Support Legacy Family Tree On Mon, Dec

Re: [LegacyUG] keyboard shortcuts again

2013-12-09 Thread Sherry/Support
Not all keyboard shortcuts are gone. The programmer told us We had to abandon all the one- and two-letter commands because we couldn't trap those keys anymore due to the ribbon control. All shortcuts are now either F-keys or Ctrl- or Alt-keys. Sincerely, Sherry Technical Support Legacy Family

Re: [LegacyUG] V8 Family View

2013-12-09 Thread Sherry/Support
To minimize the ribbon during the session click on the arrow just to the left of the Design button in the upper right corner. For the setting to be remembered, go to Options Customize General Settings 1.4 Sincerely, Sherry Technical Support Legacy Family Tree On Mon, Dec 9, 2013 at 9:31 PM

Re: [LegacyUG] Black On Black

2013-12-06 Thread Sherry/Support
Thanks for letting me know - I'll get the KB corrected. The version of Windows dictates where you would save the file to. Windows Vista and later won't let you save files to the System32 folder. The SysWOW was added in v7 so you can save files there. Glad it worked! Sincerely, Sherry Technical

Re: [LegacyUG] How to copy an individual from one Legacy file to another Legacy file?

2013-12-05 Thread Sherry/Support
the older file. If you don't rename it, Legacy won't recognize it as a different file and won't let you copy You can find details in the Help file in Legacy under Copy: Drag and drop. Sincerely, Sherry Technical Support Legacy Family Tree On Thu, Dec 5, 2013 at 1:59 PM, John Ellis jelli

Re: [LegacyUG] Adding source showing that person is a step-child

2013-12-03 Thread Sherry/Support
Right click on a child and select View Show 1/2 kids. Sincerely, Sherry Technical Support Legacy Family Tree On Tue, Dec 3, 2013 at 12:22 PM, Emily Moore eall...@aol.com wrote: I have an obituary that lists a survivor as a step-child. When I show the list of children, though, step-children

Re: [LegacyUG] location sort

2013-12-02 Thread Sherry/Support
No - why don't you submit a suggestion on this? In the MLL, go to Options Print Location Report and you can select to print tagged or untagged locations so at least you can get a report on the tagged ones. Sincerely, Sherry Technical Support Legacy Family Tree On Mon, Dec 2, 2013 at 7:26 PM

Re: [LegacyUG] v8 Hide/Show Spouse/Child and Siblings List

2013-12-01 Thread Sherry/Support
In Options Customize General, setting 1.7 enables popup information boxes, which you need to do to see additional information in the Pedigree View. Siblings aren't included however. Sincerely, Sherry Technical Support Legacy Family Tree On Sun, Dec 1, 2013 at 10:05 AM, Charles Apple apple1

Re: [LegacyUG] E mail test and customer number

2013-12-01 Thread Sherry/Support
for your patience. Sincerely, Sherry Technical Support Legacy Family Tree On Sun, Dec 1, 2013 at 1:16 PM, grayscot2 graysc...@gmail.com wrote: When I purchased 7.5, they said there was no manual for it and v. 8.'s manual would be sent when it was available. I'm still waiting

Re: [LegacyUG] E mail test and customer number

2013-12-01 Thread Sherry/Support
a program that came with a manual - usually it only comes with a help file. Sincerely, Sherry Technical Support Legacy Family Tree On Sun, Dec 1, 2013 at 3:50 PM, grayscot2 graysc...@gmail.com wrote: I don't know how they are handling L8 in pricing for the manual

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