RE: [LegacyUG] Error 3800 and other problems

2012-06-17 Thread Charles Apple
Elllen, Send your .pdf report using the "Print" Command and select a .pdf printer. Charles On 17/06/2012 17:37, Ellen wrote: > > However, I cannot get it to save .rtf or .pdf in any line. If I try to save > books from each line into the Publishing Center, it changes all of the book > info to

Re: [LegacyUG] Error 3800 and other problems

2012-06-17 Thread Brian/Support
Ellen, Are you using the create button in the top of the buttons after selecting the rtf or pdf form for the report? That is how you create the report content in rtf or pdf format. Do NOT use the Save button, that only saves your current report settings in the rt1 file. Only Legacy can read the rf

Re: [LegacyUG] Error 3800 and other problems

2012-06-17 Thread JLB
A new computer is fun but I wouldn't start there unless there's other reasons. Just carry on with what's been suggested so far. --- JL Beeken JLog - simple computer technology for genealogists http://www.jgen.ws/jlog/ On 6/17/2012 2:28 PM, Ellen wrote: > Would a new computer help? Does it matter

Re: [LegacyUG] Error 3800 and other problems

2012-06-17 Thread Sherry/Support
Please don't send files directly to Ken. He's not a support person, but one of the programmers and they are swamped working on Legacy v8. Problems should be directed to supp...@legacyfamilytree.com or using a Problem Report Form. If one of the techs can't assist, then we will forward it on to K

Re: [LegacyUG] Error 3800 and other problems

2012-06-17 Thread Ron Ferguson
://www.fergys.co.uk/ -Original Message- From: Ellen Sent: Sunday, June 17, 2012 10:37 PM To: LegacyUserGroup@LegacyUsers.com Subject: Re: [LegacyUG] Error 3800 and other problems Ron, I updated Legacy on my laptop and had these problems. I also downloaded a new clean version of Legacy on

Re: [LegacyUG] Error 3800 and other problems

2012-06-17 Thread Ron Ferguson
been repaired before attempting to run it. Ron Ferguson http://www.fergys.co.uk/ -Original Message- From: Ellen Sent: Sunday, June 17, 2012 10:28 PM To: LegacyUserGroup@LegacyUsers.com Subject: Re: [LegacyUG] Error 3800 and other problems Would a new computer help? Does it matter if it

Re: [LegacyUG] Error 3800 and other problems

2012-06-17 Thread Ellen
> From: Ellen > Sent: Sunday, June 17, 2012 10:12 PM > To: LegacyUserGroup@LegacyUsers.com > Subject: Re: [LegacyUG] Error 3800 and other problems > > I did check/repair and got an error about baptisms that I have no idea how > to resolve. > I did update to the lates

Re: [LegacyUG] Error 3800 and other problems

2012-06-17 Thread Jenny M Benson
On 17/06/2012 22:17, Ellen wrote: > I have no idea how to export or what a 5.5 standard might be. 5.5 is a Gedcom standard. You don't need that. Open the file menu and choose Export to and then choose Legacy file. You will get a copy of your family file which you open in the usual way. -- Jenn

Re: [LegacyUG] Error 3800 and other problems

2012-06-17 Thread Ellen
Would a new computer help? Does it matter if it is 64 bit or 32 bit? I also got a message to send the file to Ken@Legacy... Did the emails on printing reports deal with not being able to save reports in .rtf and .pdf? That is another thing that I am dealing with. God bless, Ellen On Jun 17, 2

Re: [LegacyUG] Error 3800 and other problems

2012-06-17 Thread Ron Ferguson
s.com Subject: Re: [LegacyUG] Error 3800 and other problems I did check/repair and got an error about baptisms that I have no idea how to resolve. I did update to the latest version. I also loaded Legacy on my desktop by downloading the latest and put the file on there. I get the same problems and

Re: [LegacyUG] Error 3800 and other problems

2012-06-17 Thread JLB
That's about exporting a gedcom. Under the File menu. I'm wondering if you have a backup of your family file. Can you reinstall Legacy and then import a backup file? --- JL Beeken JLog - simple computer technology for genealogists http://www.jgen.ws/jlog/ On 6/17/2012 2:17 PM, Ellen wrote: > I ha

Re: [LegacyUG] Error 3800 and other problems

2012-06-17 Thread Ellen
I have no idea how to export or what a 5.5 standard might be. God bless, Ellen On Jun 17, 2012, at 4:44 PM, Tim Rosenlof wrote: > On 6/17/2012 2:32 PM, Jenny M Benson wrote: >> On 17/06/2012 20:48, Ellen wrote: >>> Dear people: >>> >>> I am able to do many things on computers but I am at my wits

Re: [LegacyUG] Error 3800 and other problems

2012-06-17 Thread Ellen
Message- > From: Ellen > Sent: Sunday, June 17, 2012 8:48 PM > To: LegacyUserGroup@LegacyUsers.com > Subject: Re: [LegacyUG] Error 3800 and other problems > > Dear people: > > I am able to do many things on computers but I am at my wits end with these > issues. > > 1

Re: [LegacyUG] Error 3800 and other problems

2012-06-17 Thread Ellen
I did check/repair and got an error about baptisms that I have no idea how to resolve. I did update to the latest version. I also loaded Legacy on my desktop by downloading the latest and put the file on there. I get the same problems and even more. Now I get Error 3800, 3024, and 3265. It tol

Re: [LegacyUG] Error 3800 and other problems

2012-06-17 Thread Ron Ferguson
-Original Message- From: Ellen Sent: Sunday, June 17, 2012 8:48 PM To: LegacyUserGroup@LegacyUsers.com Subject: Re: [LegacyUG] Error 3800 and other problems Dear people: I am able to do many things on computers but I am at my wits end with these issues. 1) I am getting error messages

Re: [LegacyUG] Error 3800 and other problems

2012-06-17 Thread Tim Rosenlof
On 6/17/2012 2:32 PM, Jenny M Benson wrote: > On 17/06/2012 20:48, Ellen wrote: >> Dear people: >> >> I am able to do many things on computers but I am at my wits end with >> these issues. >> >> 1) I am getting error messages about Error 3800. Somehow I cannot >> figure this out even though I look

Re: [LegacyUG] Error 3800 and other problems

2012-06-17 Thread Jenny M Benson
On 17/06/2012 20:48, Ellen wrote: > Dear people: > > I am able to do many things on computers but I am at my wits end with > these issues. > > 1) I am getting error messages about Error 3800. Somehow I cannot > figure this out even though I looked at the website. I must be > totally flustered bec

Re: [LegacyUG] Error 3800 and other problems

2012-06-17 Thread Ellen
Dear people: I am able to do many things on computers but I am at my wits end with these issues. 1) I am getting error messages about Error 3800. Somehow I cannot figure this out even though I looked at the website. I must be totally flustered because 2) I cannot get any reports to save or p

Re: [LegacyUG] error 3800

2012-03-18 Thread Virginia Dunham
Lisa: Go to the Legacy Home Page...click on Help Center...Technical Support...there is a section for "Solutions by Error Number." VA On Sun, Mar 18, 2012 at 1:49 PM, wrote: > Hello all: > I am getting this error message when I start my Legacy Software: > "Error initializing tags. > Error 3800

Re: [LegacyUG] error 3800

2012-03-18 Thread Gene Hutson
Lisa, The newest update seems to have resolved this. I would run Check/Repair afterwards... just in case. Gene From: lisagarre...@verizon.net Sent: Sunday, March 18, 2012 12:49 PM To: LegacyUserGroup@LegacyUsers.com Subject: [LegacyUG] error 3800 Hello all: I am getting this

[LegacyUG] error 3800

2012-03-18 Thread lisagarrett2
Hello all:I am getting this error message when I start my Legacy Software:"Error initializing tags.Error 3800: 'Tag 1' is not an indes in this table." When asked if I want to try again, I have to say NO in order to continue to database. I am using version 7.5.0.149. Does anyone have any suggestions