Re: [LegacyUG] RUNTIME ERROR 5 again

2014-09-26 Thread Sherry/Support
chnical Support > > > Original Message > > From: "MikeFry" > > Sent: Friday, September 26, 2014 9:36 AM > > To: legacyusergroup@LegacyUsers.com > > Subject: Re: [LegacyUG] RUNTIME ERROR 5 again > > > > On 26 Sep 2014 17:28, Jim T

Re: [LegacyUG] RUNTIME ERROR 5 again

2014-09-26 Thread Jim Terry/Support
Yes, please send us the steps and the family file. Jim Legacy Family Tree Technical Support Original Message > From: "MikeFry" > Sent: Friday, September 26, 2014 9:36 AM > To: legacyusergroup@LegacyUsers.com > Subject: Re: [LegacyUG] RUNTIME ERROR 5 ag

Re: [LegacyUG] RUNTIME ERROR 5 again

2014-09-26 Thread MikeFry
On 26 Sep 2014 17:28, Jim Terry/Support wrote: > Run-time error 5 can happen at different times and when totally different > things in Legacy. In order for our programmers to be able to fix a problem > they first must be able to reproduce it. If they can't reproduce it, they > have no way of dia

RE: [LegacyUG] RUNTIME ERROR 5 again

2014-09-26 Thread Jim Terry/Support
ashed- very frustrating! > > Geoff > > -Original Message- > From: Jim Terry/Support [mailto:jimte...@legacyusers.com] > Sent: Thursday, September 25, 2014 11:37 PM > To: legacyusergroup@LegacyUsers.com > Subject: RE: [LegacyUG] RUNTIME ERROR 5 again > > Geoff, >

RE: [LegacyUG] RUNTIME ERROR 5 again

2014-09-26 Thread Genealogy
From: Jim Terry/Support [mailto:jimte...@legacyusers.com] Sent: Thursday, September 25, 2014 11:37 PM To: legacyusergroup@LegacyUsers.com Subject: RE: [LegacyUG] RUNTIME ERROR 5 again Geoff, Yes, Check/Repair is excellent preventive maintenance for a variety of run-time errors. You don't have to

Re: [LegacyUG] RUNTIME ERROR 5 again

2014-09-25 Thread Pierre Simoneau
Same error with the HISTORY LIST for a while. I've done everything. Runtime error 5 always appears. Pierre Simoneau > > De : Jim Terry/Support >À : legacyusergroup@LegacyUsers.com >Envoyé le : jeudi 25 Septembre 2014 18h37 >Objet : RE: [Leg

Re: [LegacyUG] RUNTIME ERROR 5 again

2014-09-25 Thread Stu and Priscilla Fanning
sider. I just use the program within my computer. Priscilla > > From: Jim Terry/Support >To: legacyusergroup@LegacyUsers.com >Sent: Thursday, September 25, 2014 6:37 PM >Subject: RE: [LegacyUG] RUNTIME ERROR 5 again > > >Geoff, >

RE: [LegacyUG] RUNTIME ERROR 5 again

2014-09-25 Thread Jim Terry/Support
hursday, September 25, 2014 3:31 PM > To: legacyusergroup@LegacyUsers.com > Subject: RE: [LegacyUG] RUNTIME ERROR 5 again > > I'm running Windows Vista with all updates and bug fixes and I've had this error for quite a while, for me this only happens when I run my mouse over

RE: [LegacyUG] RUNTIME ERROR 5 again

2014-09-25 Thread Genealogy
rs to help more is to run check and repair very frequently. Geoff -Original Message- From: Jim Terry/Support [mailto:jimte...@legacyusers.com] Sent: Thursday, September 25, 2014 9:33 PM To: legacyusergroup@LegacyUsers.com Subject: re: [LegacyUG] RUNTIME ERROR 5 again Pat, Try a clean

re: [LegacyUG] RUNTIME ERROR 5 again

2014-09-25 Thread Jim Terry/Support
Pat, Try a clean removal of Legacy and a fresh re-install. Please see the article "Uninstall - how to do a complete and totally clean removal of Legacy 8.0" at http://support.legacyfamilytree.com/article/AA-00926. To do a fresh download of Legacy Family Tree 8.0 Deluxe, please visit http://www.leg