Re: [LINK] Fwd: Re: The wonders of NBN

2016-03-29 Thread Andy Farkas
On 30/03/2016 12:56, Paul Brooks wrote: There's also the TIO, which the original ISP should have alerted them to, who will kick the ISP and NBN's butts until its fixed. I've been led to believe NBNCo are immune to TIO complaints. -andyf ___ Link

Re: [LINK] Fwd: Re: The wonders of NBN

2016-03-29 Thread Paul Brooks
Jan - did the original complainant ring the 1800 number and talk to to the NBN help desk, maybe even open a ticket? They're usually fairly responsive, especially when it concerns a fault in an existing service, rather than an installation query. There's also the TIO, which the original ISP

Re: [LINK] Fwd: Re: The wonders of NBN

2016-03-29 Thread David Lochrin
On 2016-03-29 09:47 JanW wrote: > http://janwhitaker.com/a-minister-replies-re-nbn-sort-of/ The reply is completely inappropriate because it rambles on about a delay in initial connection whereas the complaint concerned a delay in restoring service, quote: "Thank you for your email dated 15th

[LINK] Fwd: Re: The wonders of NBN

2016-03-28 Thread JanW
Linkers, You may remember that I wrote to Senator Fiona Nash last month about the NBN fiasco as David shared re the people in Tasmania. (original message below for reference) I got a reply today -- from someone in the Dept of Communications and the Arts, via a no-reply delivery system, with a