On 30/03/2016 12:37 PM, David Lochrin wrote:
On 2016-03-29 09:47 JanW wrote:
http://janwhitaker.com/a-minister-replies-re-nbn-sort-of/
The reply is completely inappropriate because it rambles on ...
...
The reply was probably just canned text from a standard form of words. Don't
these peopl
At 01:56 PM 30/03/2016, Paul Brooks wrote:
>Jan - did the original complainant ring the 1800 number and talk to to the NBN
>help
>desk, maybe even open a ticket?
>They're usually fairly responsive, especially when it concerns a fault in an
>existing
>service, rather than an installation query.
>
On 30/03/2016 12:56, Paul Brooks wrote:
There's also the TIO, which the original ISP should have alerted them to, who
will
kick the ISP and NBN's butts until its fixed.
I've been led to believe NBNCo are immune to TIO complaints.
-andyf
___
Link m
Jan - did the original complainant ring the 1800 number and talk to to the NBN
help
desk, maybe even open a ticket?
They're usually fairly responsive, especially when it concerns a fault in an
existing
service, rather than an installation query.
There's also the TIO, which the original ISP shoul
On 2016-03-29 09:47 JanW wrote:
> http://janwhitaker.com/a-minister-replies-re-nbn-sort-of/
The reply is completely inappropriate because it rambles on about a delay in
initial connection whereas the complaint concerned a delay in restoring
service, quote: "Thank you for your email dated 15th F
Linkers,
You may remember that I wrote to Senator Fiona Nash last month about the NBN
fiasco as David shared re the people in Tasmania. (original message below for
reference)
I got a reply today -- from someone in the Dept of Communications and the Arts,
via a no-reply delivery system, with a n
