Re: Computer will not boot

2014-10-15 Thread Kristeen Hughes
Thank you for all of the helpful information. I did go into recovery mode and repair disk permissions. It took about 15 minutes. It did not help the problem. I then went into recovery mode and chose to reinstall the OS. I am now stuck at signing into the App Store. It has been on that screen

Re: Computer will not boot

2014-10-15 Thread David Griffith
OK this is a well known problem and there is an easy way out. 1. Bring up Window Chooser with VO F2 pressed twice. 2. Make sure you are on the sign in to App Store window. 3. Tab to the Apple ID field. You will probably get no feedbac but d not worry. 4. Hit VO command f5 to make sure you are

Re: Computer will not boot

2014-10-15 Thread Kristeen Hughes
David, Thank you for this information. I am on that screen right now. When I press video F2 all I get is a short dang. Does it make a difference that I am using a Bluetooth keyboard? Is there any way out of this? Kristeen Hughes On Oct 15, 2014, at 8:50 AM, David Griffith

Re: Computer will not boot

2014-10-15 Thread Tim Kilburn
Hi, Try holding down the FN key at the same time as you press the VO-f2-f2. Later... Tim Kilburn Fort McMurray, AB Canada On Oct 15, 2014, at 10:07 AM, Kristeen Hughes khwi...@gmail.com wrote: David, Thank you for this information. I am on that screen right now. When I press video F2 all

Re: Computer will not boot

2014-10-15 Thread Kristeen Hughes
Thanks, that worked. I'm writing this from the computer and am quite relieved. Thanks again for very valuable info. Kristeen Hughes khwi...@gmail.com On Oct 15, 2014, at 12:33 PM, Tim Kilburn kilbu...@me.com wrote: Hi, Try holding down the FN key at the same time as you press the

Re: Computer will not boot

2014-10-15 Thread Tim Kilburn
Hi, Glad we were able to help. Later... Tim Kilburn Fort McMurray, AB Canada On Oct 15, 2014, at 5:21 PM, Kristeen Hughes khwi...@gmail.com wrote: Thanks, that worked. I'm writing this from the computer and am quite relieved. Thanks again for very valuable info. Kristeen Hughes

Computer will not boot

2014-10-14 Thread Kristeen Hughes
Earlier today I noticed that my computer could not see my two external drives which were connected via USB. I decided a reboot was in order, since most of the time this fixes that type of an issue. There was no voice over when the computer restarted. I was unable to tell whether the computer

Re: Computer will not boot

2014-10-14 Thread Rachel Feinberg
Hi Kristeen, I don't know if this is accessible, but in looking up keyboard shortcuts for starting up a Mac if something's not working properly, you can try holding down D at start up. It will start the apple hardware test, which may tell you something about your drives if they are connected.

Re: Computer will not boot

2014-10-14 Thread Eileen Misrahi
Hello, I can really feel your frustrations. Fortunately, my MacBook Air was an easy fix at the Apple Store today. One thing I want to add, when booting up into recovery or other dianostic modes on the computer, voiceover can be access with the command-F5. The voice is not Alex, but some other

Re: Computer will not boot

2014-10-14 Thread Tim Kilburn
Hi, Two things to start with. If you still can't start up, go on to the next bullets: * Diagnostic mode is not accessible to VoiceOver. * Did you attempt regular startup without the peripherals? Things you can try in Recovery mode: * Leave the USB drives disconnected until you get it working.

Re: Computer will not boot

2014-10-14 Thread Tim Kilburn
Hi, Concerning the raising of the volume in Recovery mode, you can often press VO-cmd-left three times then VO-cmd-up a few times and the volume will increase. This is a normal VO command that can be used most of the time. The VO-cmd-left/right moves you through the Rate, Voice, Intonation,

Re: Computer will not boot

2014-10-14 Thread Eileen Misrahi
Hi Tim, Gee!!! Why didn't I think of that solution? Thanks for posting this. I do know that I needed to use the FN key to access some of the VO speech output. I'm still learning so much after a year of owning my MacBook Air. It's amazing that there are so many solutions or just one if you