Hi!
I also use to get a response from them.
Even though my english is not the best in the world.
/A
18 jun 2014 kl. 18:22 skrev Jenine Stanley dragonwalke...@gmail.com:
Wow, yes, I did use the email address and had a response within 12 hours.
Even when I just reported something I've always
Hi all,
I also have joined the ranks of the grateful for the wonderful job the folks at
Apple Accessibility have done.
The two peiple I spoke with while helping my friend resurrect her secondhand
mac, were very patient, knowledgeable and spent hours of time helping myself
and my friend, who
I love them as well, I've only had to call them a couple times, but both reps
I've talked to have given me their contact info if I needed to talk to them
again, which was amazing, considering that most customer call centers would
never do that.
On Jun 18, 2014, at 9:31 PM, Devin Prater
I usually call in as well. I don't normally use the email feature because when
I do, they almost never answer me. If they do, it's a very rare and takes one
to two days to get a response. That is great timing. But you can't always wait.
What did you say specifically to get them to respond to
Hi there
When I extended my Apple Care when I got my Mac, I never dreamed I would call
that 877-204-3930 number as much as I have. After all, I am an experienced
computer user, so I just got it for disasters like a hard drive frying itself
or something. The thing is, we just have accessibility
For those who don't think anything ever happens with Apple Accessibility,
here's a happy story.
I recently decided to stop complaining about a couple issues and take them to
Apple Accessibility.
One issue in IOS is the speaking of the word selected before some but not all
picker items. This
Yes, I've felt comfortable enough with Apple Accessibility that I called and
asked a curious question about editing Braille commands. The guy was interested
enough that he had us do a screen-sharing session, because he didn't have
access to a Braille display. We concluded that the only way to
Hello:
How did you get in touch with apple accessibility? Was it via the
accessibil...@apple.com email address? All of my bug reports there have
gone unanswered.
On 6/18/2014 11:59 AM, Teresa Cochran wrote:
Yes, I've felt comfortable enough with Apple Accessibility that I called and
asked a
Wow, yes, I did use the email address and had a response within 12 hours. Even
when I just reported something I've always gotten a response, if not a personal
one. These last two interactions were more specific and definitely personal.
Jenine Stanley
dragonwalke...@gmail.com
On Jun 18, 2014,
Tyler, maybe some messages found their way to the spam folder? Just a thought.
Teresa
Winging its way from my iPod
On Jun 18, 2014, at 9:22 AM, Jenine Stanley dragonwalke...@gmail.com wrote:
Wow, yes, I did use the email address and had a response within 12 hours.
Even when I just
it's more than possible. This was also a while back, so perhaps things
got better. I put in another email a bit ago when I heard of good
success, so we'll see where it goes. I'll report success or failure on
this thread just for another viewpoint.
Thanks,
On 6/18/2014 12:29 PM, Teresa Cochran
Hi,
I am just flat we have the level of structure in accessibility that we have in
ios. I love the support, although I don't like that I have to make a phone call
just to set up a rescue email address to reset my account questions. But over
all, I love apple customer support and the knowledge
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