Re: [mailop] envelope or header address?

2024-07-05 Thread Mark Fletcher via mailop
On Fri, Jul 5, 2024 at 5:31 AM Jeff Pang via mailop wrote: > > When an user requests to join mailing list, which address should we > take? The envelope address, or the header From address? > > For email subscriptions, we use the header From address. For email to a list, we look at the header

Re: [mailop] Microsoft SNDS website not working

2024-06-06 Thread Mark Fletcher via mailop
On Thu, Jun 6, 2024 at 9:11 AM Scott Mutter via mailop wrote: > Trying to add an IP address to our SNDS accounts at: > > https://sendersupport.olc.protection.outlook.com/snds/index.aspx > > Is resulting in a lot of failed page loads, a lot of having to refresh, > authorization emails seemingly

[mailop] Does iCloud accept forwards?

2024-05-16 Thread Mark Fletcher via mailop
Hi All, ICloud started deferring a lot of Groups.io email this afternoon, so I contacted their postmaster address. They responded promptly. I am just a simple unfrozen caveman lawyer, and I'm not sure I understand what's going on. I'm hoping someone might be able to help (Groups.io is an email

Re: [mailop] Microsoft outages?

2024-05-07 Thread Mark Fletcher via mailop
On Tue, May 7, 2024 at 10:29 AM Jarland Donnell via mailop < mailop@mailop.org> wrote: > Hoping it’s not just me, looking for a sanity check. Our queues today > are packed with these responses from Microsoft’s mail servers: > > 451 4.7.500 Server busy. Please try again later > > We are not seeing

Re: [mailop] Outlook Asynchronous Bounces

2024-04-09 Thread Mark Fletcher via mailop
On Tue, Apr 9, 2024 at 5:09 PM David Landers via mailop wrote: > Beginning today, we've observed a spike in asynchronous bounces -- > messages initially accepted for delivery but then returned as a > non-conversational bounce -- at Outlook domains (e.g. outlook.com, > hotmail.com, etc.) with the

Re: [mailop] is warming IPs still necessary?

2024-03-25 Thread Mark Fletcher via mailop
On Mon, Mar 25, 2024 at 4:30 PM Gerald Oskoboiny via mailop < mailop@mailop.org> wrote: > We are planning to move the system that hosts our email > discussion lists from its old home where it has been for decades > to an EC2 instance on AWS. It does about 15k deliveries per day, > most of which

Re: [mailop] Anyone from Microsoft?

2024-03-06 Thread Mark Fletcher via mailop
On Wed, Mar 6, 2024 at 8:18 AM Al Iverson wrote: > Mark, the path here is the normal contact channel for Microsoft OLC > issues - http://go.microsoft.com/fwlink/?LinkID=614866 - and > requesting pre-emptive accommodation: > More on that here: > >

[mailop] Anyone from Microsoft?

2024-03-05 Thread Mark Fletcher via mailop
Hi All, As we continue to warm up some new mail servers, we're getting rate limited on one of them, with the following error: 451 4.7.650 The mail server [45.79.224.9] has been temporarily rate limited due to IP reputation. For e-mail delivery information, see https://postmaster.live.com (S775)

Re: [mailop] Dot as the first character of a line ? (RFC 5321, Section 4.5.2)

2024-03-01 Thread Mark Fletcher via mailop
On Fri, Mar 1, 2024 at 8:46 AM Cyril - ImprovMX via mailop < mailop@mailop.org> wrote: > > Upon investigation, we discovered that indeed, checking the DKIM signature > was failing because of a body mismatch. Digging further, we discovered that > a dot was removed from the message when going

Re: [mailop] One click unsubscribe in mailing list messages

2024-02-23 Thread Mark Fletcher via mailop
On Fri, Feb 23, 2024 at 3:09 PM Jay Hennigan via mailop wrote: > > There are many systems that scan links in email and falsely unsubscribe. > I'd make it two-click. When clicked, have it go to a page that says: > > You are about to unsubscribe [address] from mailing list [name of list]. > Are

[mailop] One click unsubscribe in mailing list messages

2024-02-23 Thread Mark Fletcher via mailop
Hi All, I run an email groups hosting service. For many years now, each group message has included a one click unsubscribe link in the message footer. We also include appropriate List-Unsubscribe-Post: List-Unsubscribe=One-Click headers. The problem with including a one-click unsubscribe link

Re: [mailop] AOL/Yahoo: Confusing enhanced SMTP codes in response?

2024-02-01 Thread Mark Fletcher via mailop
On Thu, Feb 1, 2024 at 10:12 AM Todd Herr via mailop wrote: > > I've seen as yet unconfirmed speculation that this might be the error > response Yahoo is using for those that don't comply with the new (as of > today) requirements that mail be authenticated using SPF, DKIM, and DMARC. > > See

Re: [mailop] Spamhaus contact?

2024-01-16 Thread Mark Fletcher via mailop
On Mon, Jan 15, 2024 at 4:19 PM Randolf Richardson, Postmaster via mailop < mailop@mailop.org> wrote: > > You'll likely be interested in the reputation score, which is > presently showing as "Poor" for that IP address (66.175.222.108): > > Reputation Lookup || Cisco Talos

Re: [mailop] Spamhaus contact?

2024-01-15 Thread Mark Fletcher via mailop
On Mon, Jan 15, 2024 at 11:00 AM Udeme wrote: > Mark: looks like as of seconds ago the SBL’s been resolved & removed from > the SBL? > Yes! That's great, but unfortunately and confusingly, it's switched to a different listing instead: https://www.spamhaus.org/query/ip/66.175.222.108 Thanks,

[mailop] Spamhaus contact?

2024-01-15 Thread Mark Fletcher via mailop
Hi All, One of groups.io's servers was listed by Spamhaus starting Saturday afternoon (https://www.spamhaus.org/sbl/query/SBL638016). I've been trying to contact them ever since, but they've been silent. I am humbly asking for help. We're an email groups service, like Google Groups. Based on

[mailop] Anyone from Virgin Media here?

2023-09-23 Thread Mark Fletcher via mailop
Hi, Is there anyone from Virgin Media here? We're seeing throttling with the response: 421 4.1.1 MXIN503 Hourly ratelimit for your IP exceeded Thanks, Mark -- Groups.io ___ mailop mailing list mailop@mailop.org https://list.mailop.org/listinfo/mailop

Re: [mailop] The info on Validity's charging for FBL access (Was Re: New Validity policy for paid FBL (ARF))

2023-09-12 Thread Mark Fletcher via mailop
On Tue, Sep 12, 2023 at 3:09 PM Anne Mitchell via mailop wrote: > > From what I read into this, it likely means you are already on a paid > package, and that package includes the individual reports, and also that > now they are offering aggregated reports and you will be able to get > thosealso

Re: [mailop] Was Re: New Validity policy for paid FBL (ARF)

2023-09-12 Thread Mark Fletcher via mailop
On Tue, Sep 12, 2023 at 11:19 AM Anne Mitchell via mailop wrote: > > We just wrote up everything that we know about this, including how much > it will cost, what it actually means, what's still free, etc. It's too long > to quote here (and it contains quotes from Validity) but here it is in

Re: [mailop] warming up IPs, Microsoft?

2023-03-06 Thread Mark Fletcher via mailop
On Mon, Mar 6, 2023 at 6:36 AM John Stoffel wrote: > > I've been using digital ocean and then moved to Linode to home my > personal domain @stoffel.org, but then I'm spending time looking to > move again because charter.net is my town Cable company and a bunch of > neighbors use @charter.net

Re: [mailop] warming up IPs, Microsoft?

2023-03-05 Thread Mark Fletcher via mailop
On Sun, Mar 5, 2023 at 1:15 PM John R Levine wrote: > > If you need a big VM there's always AWS. They do a surprisingly good job > of managing outbound mail. You get 62K messages/mo for free, then 10c per > 1000 messages sent from a VM. > For the amount of email we send, that cost structure

Re: [mailop] warming up IPs, Microsoft?

2023-03-05 Thread Mark Fletcher via mailop
On Sun, Mar 5, 2023 at 10:20 AM John R Levine wrote: > > I've been happy with a small provider called Tektonic. If you've never > heard of them, that's a good sign. > > Thanks for the recommendation; unfortunately they wouldn't work for us. Their largest VM is less than half the size we would

Re: [mailop] warming up IPs, Microsoft?

2023-03-05 Thread Mark Fletcher via mailop
On Sun, Mar 5, 2023 at 8:53 AM John Levine via mailop wrote: > > I am reasonably sure that no serious mail system uses UCEPROTECT as > anything > other than a very weak signal. It's not surprising they list what other > people list, since they list about half the net. > > Agreed. I think one of

[mailop] Microsoft?

2023-03-03 Thread Mark Fletcher via mailop
Hi All, I'm trying to warm up some new email server IP addresses, and I'm getting the following error sending to Microsoft addresses: [redacted].mail.protection.outlook.com 550 5.7.511 Access denied, banned sender[45.79.227.220]. To request removal from this list please forward this message to

Re: [mailop] Mailing Lists and domains with DMARC reject

2023-03-03 Thread Mark Fletcher via mailop
On Fri, Mar 3, 2023 at 9:21 AM Jesse Hathaway via mailop wrote: > > 1. Rewrite the RFC5322.From address to be an address from the mailing > list domain, place the original RFC5322.From address in the Reply-To > header. Sign the message with the mailing list's DKIM key. > > This is what we do.

[mailop] New Groups.io mail servers

2023-02-22 Thread Mark Fletcher via mailop
Hi All, fyi, over the next week or two, we'll be warming up 6 additional mail servers, to complement the two that we already use. Below are all 8 IP addresses; the first two are our original servers. Cheers, Mark 66.175.222.12 66.175.222.108 45.79.227.220 45.79.224.9 45.79.224.7 192.53.124.123

[mailop] Anyone from Spamhaus?

2023-01-19 Thread Mark Fletcher via mailop
Hi All, Over the past couple of days, the two servers that send email for groups.io, 66.175.222.12 and 66.175.222.108, have been listed on the Spamhaus CSS blacklist a couple times each. We're an email groups hosting service, like Google Groups. Nothing has changed on our end for quite a long

Re: [mailop] Did Google become stricter about RFC 5322?

2022-07-13 Thread Mark Fletcher via mailop
On Wed, Jul 13, 2022 at 8:29 AM Miles Fidelman via mailop wrote: > It's been over a month now, since Google became hostile to email lists. > I'm still dealing with the aftermath. > > How so? We haven't seen any issues. Mark ___ mailop mailing list

Re: [mailop] Best practice for mailing list servers

2022-06-21 Thread Mark Fletcher via mailop
On Mon, Jun 20, 2022 at 11:47 AM Grant Taylor via mailop wrote: > On 6/15/22 6:19 PM, Ángel via mailop wrote: > > There is a fallback of connecting to the A record on port 25 if there > > is no MX. > > When was the last time that anyone has seen the fall back to A record work? > > Just did a

Re: [mailop] 2 questions about BCC and mailing lists

2022-01-31 Thread Mark Fletcher via mailop
On Mon, Jan 31, 2022 at 10:04 AM Geoff Mulligan via mailop < mailop@mailop.org> wrote: > 1. If a recipient on an email message is both in the To: or Cc: and on > the mailing list, should the listserver send the message to the recipient: > a) By default > b) Not by default (but

Re: [mailop] Best hosting platform was Re: [EXTERNAL] Microsoft IP Filtering - sort of full details

2022-01-16 Thread Mark Fletcher via mailop
On Sun, Jan 16, 2022 at 6:54 PM Mary via mailop wrote: > > I'm hosted at linode and I manage 100+ mail servers there. To be honest, I > would highly suggest linode for mail server hosting, since over the past 6 > years, this is the first time I encountered a problem. > > No blocks, emails to

Re: [mailop] [E] Re: What am I supposed to do with abuse complaints on legit mail?

2022-01-10 Thread Mark Fletcher via mailop
On Mon, Jan 10, 2022 at 2:16 PM Marcel Becker via mailop wrote: > > We only send FBL/CFL reports if the user actually hits the "Report as > Spam" button in our apps. > > This is very good to know, thank you for sharing this. Only going by users telling us they never clicked the spam button, I

Re: [mailop] What am I supposed to do with abuse complaints on legit mail?

2022-01-10 Thread Mark Fletcher via mailop
On Mon, Jan 10, 2022 at 11:24 AM Douglas Vought via mailop < mailop@mailop.org> wrote: > > Does anyone have any tips on handling abuse complaints on legit email? > > When we (Groups.io) receives an FBL report, we automatically unsubscribe that person from all email groups they're subscribed to.

Re: [mailop] Corrupt plain text email

2021-09-02 Thread Mark Fletcher via mailop
On Thu, Sep 2, 2021 at 2:31 PM Ken Johnson via mailop wrote: > > The kind of answer I was expecting was along the lines of "Obviously your > data has been mis-interpreted as XYZZY encoding. You can read about XYZZY > encoding here ." (I did not say so, not > wanting to launch preconceptions.)

Re: [mailop] mail.ru broke mailing lists

2021-07-12 Thread Mark Fletcher via mailop
Hi Lena, On Mon, Jul 12, 2021 at 2:27 AM Lena--- via mailop wrote: > According to Юлия П. in Abuse Team Mail.ru, > they'll not change their new unannounced policy: > messages from mailing lists (at groups.io) from authors @yandex.ru > are rejected by mail.ru though DMARC for yandex.ru is

[mailop] Contact for Symantec?

2021-05-21 Thread Mark Fletcher via mailop
Hello, Is there anyone from Symantec here that could contact me off-list? Our server at 66.175.222.108 is receiving '500 5.7.1 Symantec Zodiac' responses from some addresses. Going to https://ipremoval.sms.symantec.com/ipr/lookup and entering the address, it says that the host has a negative

[mailop] pphosted.com: 440 4.4.0 Local Policy Violation

2021-04-15 Thread Mark Fletcher via mailop
Hello, We're getting this response when sending to att.com from 66.175.222.12 and 66.175.222.108. This is a Proofpoint response, yes? I've looked up our IP addresses on their site, and we are not being blocked. So maybe it's a rate limit? I was unable to find a technical contact on their website.

Re: [mailop] Yahoo and AOL slow delivery

2021-02-17 Thread Mark Fletcher via mailop
On Wed, Feb 17, 2021 at 9:33 AM Michael E. Weisel via mailop < mailop@mailop.org> wrote: > Hi Mailop group, I hope everyone is well. I was wondering if others are > seeing much higher mail queues to @yahoo and @aol then normal that started > late yesterday but got progressively worse this

Re: [mailop] Gosh, I love sendgrid

2020-12-22 Thread Mark Fletcher via mailop
On Mon, Dec 21, 2020 at 9:53 PM Rob McEwen via mailop wrote: > > The moment "spam" gets away from "consent" and goes into "content" > (specifically *legal* content) - there are enormous problems - because > it then becomes one person's often very subjective opinion - against > another'

Re: [mailop] What's the point of secondary MX servers?

2020-12-17 Thread Mark Fletcher via mailop
On Thu, Dec 17, 2020 at 1:54 PM Grant Taylor via mailop wrote: > > > Mail servers are online all the time, > > Are they? > > Can you /guarantee/ that your mail servers are accessible between three > (~9 hours a year) and four nines (~1 hour a year)? > > If this is really an issue, why don't we

Re: [mailop] Looking for possible mailing list hosting

2020-12-16 Thread Mark Fletcher via mailop
On Wed, Dec 16, 2020 at 8:35 AM Dave Shevett via mailop wrote: > > We're looking at groups.io as well - any other suggestions? > > > I'm the guy that runs groups.io. Feel free to email me off-list if you (or anyone else) have any questions. Cheers, Mark

[mailop] Anyone from Charter here?

2020-10-25 Thread Mark Fletcher via mailop
Hi All, It appears our mail server at 66.175.222.12 is being blocked from sending charter.net email. I haven't been able to locate a contact address for them. Is anyone from there on here? Thanks, Mark ___ mailop mailing list mailop@mailop.org

[mailop] Trouble sending to cox.net

2020-10-15 Thread Mark Fletcher via mailop
Hi All, Cox.net is throttling our new email server for groups.io, at 66.175.222.108, with "server temporarily unavailable" messages. If there's someone from Cox on here, can you please take a look? Thanks! Mark ___ mailop mailing list mailop@mailop.org

[mailop] New mail server and Outlook

2020-10-08 Thread Mark Fletcher via mailop
Hi All, I'm bringing up a new mail server for groups.io, 66.175.222.108. I've been slowly sending email through it for the past two weeks or so. But it's being throttled by Outlook (sample: 451 4.7.500 Server busy. Please try again later from [66.175.222.108]. (S77719) [

[mailop] Anyone from mixmax.com on here?

2020-09-30 Thread Mark Fletcher via mailop
Hello, Long shot, but is anyone from mixmax.com on here? It appears they are generating emails with incorrectly escaped Content-Type headers for attachments with quotes in their file names, which is causing us to reject their (otherwise valid) messages. Thanks, Mark

Re: [mailop] Bellsouth.net contact?

2020-07-21 Thread Mark Fletcher via mailop
On Tue, Jul 21, 2020 at 2:47 PM Lyle Giese via mailop wrote: > ATT doesn't like Linode. I know I have a server there and have not been > able to get ATT to clear their inhouse rbl entry. > > > Fair enough, but according to the abuse response I got from them, we're not on their RBL. And they're

[mailop] Bellsouth.net contact?

2020-07-21 Thread Mark Fletcher via mailop
Hi All, I think bellsouth.net is throttling the groups.io server at 66.175.222.12 (timeouts either on connect or after we've sent the message, but not always). I've gone through the normal channels, but there's been no response. Is there anyone here with them? Thanks, Mark

Re: [mailop] t-online.de outage?

2020-06-09 Thread Mark Fletcher via mailop
Working here: $ telnet mx01.t-online.de 25 Trying 194.25.134.72... Connected to mx01.t-online.de. Escape character is '^]'. 220-mailin71.aul.t-online.de T-Online ESMTP receiver fssmtpd2025 ready. 220 T-Online ESMTP receiver ready. quit 221-2.0.0 mailin71.aul.t-online.de closing. 221 2.0.0

Re: [mailop] Secureserver & wanadoo.fr throttling

2020-04-20 Thread Mark Fletcher via mailop
On Mon, Apr 20, 2020 at 11:37 AM rps462 wrote: > You could be hitting connection limits, recipient limits, maybe people are > flagging your stuff as spam .. who knows? If you wouldn't mind posting some > IPs that you're sending from so people can look, that'd be a start. > >> >> Sure. We've been

Re: [mailop] Secureserver & wanadoo.fr throttling

2020-04-20 Thread Mark Fletcher via mailop
On Fri, Apr 17, 2020 at 3:33 PM Michael Rathbun via mailop < mailop@mailop.org> wrote: > > Our normal advice is to put simultaneous connection / hourly volume > throttle > limits on the wanadoo and other finicky domains so they don't defer. We've > had no success in getting limits raised. In

[mailop] Secureserver & wanadoo.fr throttling

2020-04-17 Thread Mark Fletcher via mailop
Hi all, Is anyone on here with Secureserver/GoDaddy or Wanadoo/Orange? We are regularly bumping up against their message/connection limits, and I was hoping we could get those raised. Also, this is my first post here, so hi. I run Groups.io. If you ever have any issues with us, please feel free