Hi,
Carefully observing our FBL complaints one by one, I see a disturbing
phenomena: users marking swaths of email, sometimes received over a month
ago as spam, accounting for a significant volume of complaints.
I have good reason to believe this does not represent actual spam
reporting, but rath
On 9/24/15 8:04 AM, Gil Bahat wrote:
Hi,
Carefully observing our FBL complaints one by one, I see a disturbing
phenomena: users marking swaths of email, sometimes received over a
month ago as spam, accounting for a significant volume of complaints.
I see a lot of this with AOL's FBL, very litt
On 2015-09-24 11:07, Jay Hennigan wrote:
I see a lot of this with AOL's FBL, very little with others. This may
be due to the wording or layout of their GUI, perhaps the "Spam" and
"Delete" buttons are close together or similar in appearance. These
are typically timely, but occasionally long-del
Responses Inline
On Thu, Sep 24, 2015 at 9:07 PM, Jay Hennigan
wrote:
> On 9/24/15 8:04 AM, Gil Bahat wrote:
>
>> Hi,
>>
>> Carefully observing our FBL complaints one by one, I see a disturbing
>> phenomena: users marking swaths of email, sometimes received over a
>> month ago as spam, accountin
On 9/24/15 11:28 AM, Dave Warren wrote:
I'm not sure what Gil is seeing, but I regularly see users reporting
user-to-user correspondence and other obviously solicited messages. I
get entire discussions about what restaurant, whether to attend a
particular seminar, etc, all coming in at once.
Y
On Thu, Sep 24, 2015 at 11:28:35AM -0700, Dave Warren wrote:
> I'm not sure what Gil is seeing, but I regularly see users reporting
> user-to-user correspondence and other obviously solicited messages. I get
> entire discussions about what restaurant, whether to attend a particular
> seminar, etc,
ting
Tool<http://www.microsoft.com/en-us/download/details.aspx?id=18275> ?
From: mailop [mailto:mailop-boun...@mailop.org] On Behalf Of Gil Bahat
Sent: Thursday, September 24, 2015 8:04 AM
To: mailop@mailop.org
Subject: [mailop] Ex-post-facto spam complaints, a possible UI problem / other
>
> Aloha,
> Michael.
> --
> Michael J Wise | Microsoft | Spam Analysis | "Your Spam Specimen Has Been
> Processed." | Got the Junk Mail Reporting Tool ?
>
> From: mailop [mailto:mailop-boun...@mailop.org] On Behalf Of Gil Bahat
> Sent: Thursday, September
ilop.org
Subject: Re: [mailop] Ex-post-facto spam complaints, a possible UI problem /
other mitigation
One of my email addresses gets what look like legit mailing list emails
constantly. I opted into none of them so they all get spam-reported despite
valid unsub processes.
If the "valid&quo
ot the Junk Mail Reporting Tool ?
>
> From: Mark Foster [mailto:blak...@blakjak.net]
> Sent: Thursday, September 24, 2015 12:53 PM
> To: Michael Wise
> Cc: Gil Bahat ; mailop@mailop.org
> Subject: Re: [mailop] Ex-post-facto spam complaints, a possible UI problem /
> other mitigatio
[mailop] Ex-post-facto spam complaints, a possible UI problem /
other mitigation
Re "waiting" - no problems, I misunderstood.
I don't care if your mailing list has valid and working in subscription
processes or not - if I didn't opt-in, it is spam and will be reported as such
On Thu, Sep 24, 2015 at 06:04:11PM +0300, Gil Bahat wrote:
> I have good reason to believe this does not represent actual spam
> reporting [...]
Of course it doesn't. Users are...well they're not at all competent.
Not even remotely close. They routinely mark ordinary mailing list
traffic (such a
> Back when I was running the mailfilters for a major state government
> agency, I regularly saw users reporting as spam things like:
> * Turnpike billing and account balance notices;
> * Time-to-renew notices for all manner of different licences and
> registrations: MDs and DOs, dentists
hael.
>
> --
>
> *Michael J Wise* | Microsoft | Spam Analysis | "Your Spam Specimen Has
> Been Processed." | Got the Junk Mail Reporting Tool
> <http://www.microsoft.com/en-us/download/details.aspx?id=18275> ?
>
>
>
> *From:* mailop [mailto:mailop-boun...
> I wonder if anyone has done an actual analysis of what people are
> thinking when they do this. Is it an accident? Is it not understanding
> what the "Report spam" button means or is for? Impatience and a just
> "get these emails out of my sight" type mentality? Just general
> confusion?
Or jus
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