Educate them. That's all you need to do. I explain exactly what they're
getting at the other places and invite their non-English speaking techs to
refute it.
I also emphasise that I do speak English and I can explain every aspect of
their service. I then ask if they can get that there. Then I nod
That's the other thing. They come in with God only know's what on their nails
and it won't soak off. They love it because it "stays" on. Well duh. When they
get the real deal and it "only" lasts two weeks, they get pissy. Makes me want
to cut a biotch.
From:
Jill,
Believe me when I tell you someone will gripe. I lost a client due to a $2
increase. Found this out from another client.
On the subject of increase, I never understood why done techs say to only
increase some services and not all. That makes no sense. My acrylic clients are
not getting
Thinking of the future with the combo uv/led lamps...has anyone tired any
regular gels that cure with led? If so how do you like it and what brand.
Thanks
Morethanails
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There is a shop near me who charges $5-$10 more for Shellac than I do. They
charge $10 more to do a Shellac French. And yes they are an NSS. And I'm
not cheap, either.
Laura M.
-Original Message-
From: nailtech@googlegroups.com [mailto:nailtech@googlegroups.com] On Behalf
Of Jill in
Yes, it is annoying to waste your time and breath on the phone with
what you thought was a potential client, only to discover that you had
no chance of ever getting her in your chair thanks to the undercutting
of prices by the NSS. What I'm wondering is this.if she got her
"Shellac" for $15 lou
Jackie,
I hope you charged her extra. You shouldn't have to take a cut in pay,
working twice as hard to remove someone else's product that is who know's
what.
R
On Sun, Feb 19, 2012 at 9:08 AM, Jackie Toebben wrote:
> I had a client call to schedule an appt for a no-chip mani. I did not have
>
I had a client call to schedule an appt for a no-chip mani. I did not have an
opening to fit her schedule so she went to a discount salon. This past week she
had an appt with me (I didn't know till she came in that she went there) so I
had to remove product before reapplying. Well... Had to doub
