off a uverse (and potential future) Comcast client
-Original Message-
From: NANOG [mailto:nanog-boun...@nanog.org] On Behalf Of Daniel Seagraves
Sent: Wednesday, February 25, 2015 3:12 AM
To: nanog@nanog.org
Subject: Re: Comcast Support (from NANOG Digest, Vol 84, Issue 23)
On Feb 24
...@nanog.org] On Behalf Of Daniel Seagraves
Sent: Wednesday, February 25, 2015 3:12 AM
To: nanog@nanog.org
Subject: Re: Comcast Support (from NANOG Digest, Vol 84, Issue 23)
On Feb 24, 2015, at 10:27 AM, Kain, Rebecca (.) bka...@ford.com wrote:
Ah, Comcast support. Those people who keep
On Feb 24, 2015, at 10:27 AM, Kain, Rebecca (.) bka...@ford.com wrote:
Ah, Comcast support. Those people who keep calling my Ford Motor Company
phone, to threaten to shut off service to my home, which I don't have (I have
uverse). They keep saying they will take my Ford number off the
: Monday, February 23, 2015 9:16:37 AM
Subject: Re: Comcast Support (from NANOG Digest, Vol 84, Issue 23)
You forgot to use the word “Shibboleet” when you called care.
Contacted
Peter off-list
- Kevin
On 2/23/15, 1:25 AM, Peter Loron pet...@standingwave.org wrote:
Apologies for a bit
: Comcast Support (from NANOG Digest, Vol 84, Issue 23)
I thought you were just supposed to give your Geek License number. :-)
#nothingScales
- Original Message -
From: Kevin McElearney kevin_mcelear...@cable.comcast.com
To: Peter Loron pet...@standingwave.org, John Brzozowski
Of Jay Ashworth
Sent: Tuesday, February 24, 2015 11:23 AM
To: NANOG
Subject: Re: Comcast Support (from NANOG Digest, Vol 84, Issue 23)
I thought you were just supposed to give your Geek License number. :-)
#nothingScales
- Original Message -
From: Kevin McElearney kevin_mcelear
You forgot to use the word “Shibboleet” when you called care. Contacted
Peter off-list
- Kevin
On 2/23/15, 1:25 AM, Peter Loron pet...@standingwave.org wrote:
Apologies for a bit off topic, but I’m trying to get an issue resolved
and am having trouble reaching anybody who seems clue
FWIW, if you phone support you generally end up with a tier-1 person. In cases
where people have more technical background, you may want to try things that
land in more senior levels of Care (or even get checked by engineering
directly) such as:
- Customer support forums:
Apologies for a bit off topic, but I’m trying to get an issue resolved and am
having trouble reaching anybody who seems clue positive.
From home via Comcast cable, I’m having trouble reaching some destinations.
According to mtr, there is a particular node
Correct link for Cisco is updated below.
John
From: Brzozowski, John Brzozowski
john_brzozow...@cable.comcast.commailto:john_brzozow...@cable.comcast.com
Date: Friday, January 23, 2015 at 12:14
To: NANOG nanog@nanog.orgmailto:nanog@nanog.org
Subject: Comcast Support (from NANOG Digest, Vol 84
Folks,
The thread below was sent to me a few times, apologies for not catching it
sooner.
Janet,
I sent you mail unicast with a request for some information. I am happy to
help you out.
For the larger NANOG audience, Comcast has recently launched IPv6 support for
our BCI products, these
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