Re: Wierd logoff / restart issue

2010-05-18 Thread Micheal Espinola Jr
Kill it with fire. -- ME2 On Sat, May 15, 2010 at 4:47 AM, Steven M. Caesare scaes...@caesare.comwrote: Nuke it from orbit... it's the only way to be sure. -sc -Original Message- From: John Aldrich [mailto:jaldr...@blueridgecarpet.com] Sent: Friday, May 14, 2010 11:15 PM To: NT

RE: Wierd logoff / restart issue

2010-05-17 Thread Mike Gill
...@blueridgecarpet.com] Sent: Saturday, May 15, 2010 7:36 AM To: NT System Admin Issues Subject: Re: Wierd logoff / restart issue On Sat May 15 2010, you wrote: Nuke it from orbit... it's the only way to be sure. I understand that, but I don't have the reinstall media. :-( -- Thanks, John

Re: Wierd logoff / restart issue

2010-05-17 Thread Daniel Rodriguez
Inspiron? What model? On May 15, 2010 10:36 AM, John Aldrich jaldr...@blueridgecarpet.com wrote: On Sat May 15 2010, you wrote: Nuke it from orbit... it's the only way to be sure. I understand that, but I don't have the reinstall media. :-( -- Thanks, John Aldrich Blueridge Industries IT

Re: Wierd logoff / restart issue

2010-05-16 Thread John Aldrich
On Sun May 16 2010, you wrote: Just the NIC driver should be enough. True... and maybe the HDD controller driver. :-) But all *appears* to be better now that I've cleaned the laptop. I also disabled the quick-launch for ACT! in the startup. I still think ACT! must be partly to blame for

Re: Wierd logoff / restart issue

2010-05-16 Thread Angus Scott-Fleming
On 16 May 2010 at 9:23, John Aldrich wrote: True... and maybe the HDD controller driver. :-) But all *appears* to be better now that I've cleaned the laptop. I also disabled the quick-launch for ACT! in the startup. I still think ACT! must be partly to blame for this, so if anyone's got an

Re: Wierd logoff / restart issue

2010-05-16 Thread John Aldrich
On Sun May 16 2010, you wrote: WinPatrol has a Startup Delay function that allows you to load everything in a specific order at login time. That might help here if in fact the ACT! quickload is to blame. Thanks. I might look at that. I used SpyBot's start up editor to disable that speed

RE: Wierd logoff / restart issue

2010-05-15 Thread Steven M. Caesare
Nuke it from orbit... it's the only way to be sure. -sc -Original Message- From: John Aldrich [mailto:jaldr...@blueridgecarpet.com] Sent: Friday, May 14, 2010 11:15 PM To: NT System Admin Issues Subject: Wierd logoff / restart issue Got a laptop running XP Pro. It's had some malware on

Re: Wierd logoff / restart issue

2010-05-15 Thread John Aldrich
On Fri May 14 2010, you wrote: What brand is it? Dell Inspiron. -- Thanks, John Aldrich Blueridge Industries IT Manager ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~

Re: Wierd logoff / restart issue

2010-05-15 Thread John Aldrich
On Sat May 15 2010, you wrote: Nuke it from orbit... it's the only way to be sure. I understand that, but I don't have the reinstall media. :-( -- Thanks, John Aldrich Blueridge Industries IT Manager ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~

Re: Wierd logoff / restart issue

2010-05-15 Thread John Aldrich
One thing I neglected to mention -- the laptop has ACT! on it and it's always acted strange since we installed it. By that I mean, it goes into low-color graphics mode as soon as you start ACT! and Outlook never wants to shut down if ACT has been running. Is this an Act! issue or is this more

RE: Wierd logoff / restart issue

2010-05-15 Thread Carl Houseman
Have you checked for system restore points that pre-date the malware infection? Also, any XP Pro OEM install disk from another Dell will work just fine to restore this machine, although catching up all the drivers will be a little hassle after that. Carl -Original Message- From: John

RE: Wierd logoff / restart issue

2010-05-15 Thread Richard Stovall
- From: Carl Houseman [mailto:c.house...@gmail.com] Sent: Saturday, May 15, 2010 11:49 AM To: NT System Admin Issues Subject: RE: Wierd logoff / restart issue Have you checked for system restore points that pre-date the malware infection? Also, any XP Pro OEM install disk from another Dell

Re: Wierd logoff / restart issue

2010-05-15 Thread John Aldrich
On Sat May 15 2010, you wrote: [snip] And who knows about Act? It's kind of a mess these days. (OK, I haven't had to support it in over 4 years, so I don't really have current information about it.) Any suggestions for another product that does the same sort of thing that is better

Re: Wierd logoff / restart issue

2010-05-15 Thread Angus Scott-Fleming
On 15 May 2010 at 10:35, John Aldrich wrote: Dell Inspiron. Have you checked the Dell website to see if you can order replacement restore media? Alternately you should be able to download all the drivers from the Dell support site and then install from generic OEM media. I've rebuilt Dell

Re: Wierd logoff / restart issue

2010-05-15 Thread Andrew Levicki
Just the NIC driver should be enough. Andrew On 16 May 2010 13:54, Angus Scott-Fleming angu...@geoapps.com wrote: On 15 May 2010 at 10:35, John Aldrich wrote: Dell Inspiron. Have you checked the Dell website to see if you can order replacement restore media? Alternately you should be

Re: Wierd logoff / restart issue

2010-05-14 Thread Richard Stovall
What brand is it? On Fri, May 14, 2010 at 11:15 PM, John Aldrich jaldr...@blueridgecarpet.com wrote: Got a laptop running XP Pro. It's had some malware on it that has been particularlly difficult to find. The only way I found it was to reboot into safe mode, command-prompt only and run a