Re: [OPEN-ILS-GENERAL] Information Requests - websited

you enjoy learning new software. While it isn't completely intuitive, it is much more so than HTML, and the templates that you can purchase automate the process even more. Deana Deana Cunningham Branch Manager, South Branch Library 1550 S. Campus Dr. Creedmoor, NC 27522 Phone: 919-528-1752 Fa

[OPEN-ILS-GENERAL] Inventory Item

below. I am happy to talk about our process. Deana Deana Cunningham Branch Manager, South Branch Library 1550 S. Campus Dr. Creedmoor, NC 27522 Phone: 919-528-1752 Fax: 919-528-1376 Website: www.granville.lib.nc.us Email: deana.cunning...@granvillecounty.org If truth is beauty, how come no one has

Re: [OPEN-ILS-GENERAL] electronic resource cataloging discussion

Thanks Rogan! That makes perfect sense to me, and our reporting needs are much less exacting so I think we will be OK without the copy records. Deana Deana Cunningham Interim Director, Granville County Library System 210 Main St., PO Box 339 Oxford, NC 27565 Phone: (919) 693-1121 Fax: (919) 693

Re: [OPEN-ILS-GENERAL] Open-ils-general Digest, Vol 105, Issue 54

Geoff, We use Google analytics on our website but I am curious as to how you use it within the OPAC. Can you elaborate or put me in touch with someone who could talk me through installing it there? Thanks, Deana Cunningham Interim Director, Granville County Library System 210 Main St., PO Box

[OPEN-ILS-GENERAL] Accidently deleted report!

Help! Our premier report generator accidently deleted a report she has been working on for the past month! Anyone have a nifty solution to getting it back? Thanks, Deana Deana Cunningham Branch Manager, South Branch Library 1550 S. Campus Dr. Creedmoor, NC 27522 Phone: (919) 528-1752 Fax

[OPEN-ILS-GENERAL] Two new problems (just noticed)

is that something happened and some records were dropped, but I don't have the faintest idea how to begin troubleshooting this. Any advice? Deana Deana Cunningham Branch Manager, South Branch Library 1550 S. Campus Dr. Creedmoor, NC 27522 Phone: (919) 528-1752 Fax: (919) 528-1376 deana.cunning

[OPEN-ILS-GENERAL] Items in red are still checked out

it explained. Can anyone tell me under what conditions Evergreen 2.5.1 includes circulation bills for items still checked out? Thanks - and have a great holiday weekend! Deana Deana Cunningham Branch Manager, South Branch Library 1550 S. Campus Dr. Creedmoor, NC 27522 Phone: (919) 528-1752 Fax: (919

Re: [OPEN-ILS-GENERAL] Standign penalties

Thomas Berezansky et al: Thank you! Your explanation of the standing penalties is going in my absolutely must know Evergreen folder! Deana Deana Cunningham Branch Manager, South Branch Library 1550 S. Campus Dr. Creedmoor, NC 27522 Phone: (919) 528-1752 Fax: (919) 528-1376 deana.cunning

Re: [OPEN-ILS-GENERAL] Standing Penalties

capture an item for the hold, and renew means renew. Anyone want to chime in on the fulfill penalty? Deana Deana Cunningham Branch Manager, South Branch Library 1550 S. Campus Dr. Creedmoor, NC 27522 Phone: (919) 528-1752 Fax: (919) 528-1376 deana.cunning...@granvillecounty.org

[OPEN-ILS-GENERAL] Standing Penalties

if the patron meets that criteria? Still learning... Deana Deana Cunningham Branch Manager, South Branch Library 1550 S. Campus Dr. Creedmoor, NC 27522 Phone: (919) 528-1752 Fax: (919) 528-1376 deana.cunning...@granvillecounty.org

[OPEN-ILS-GENERAL] Question about messages on patron accounts

(and are preceded by the abbreviation for our library system). Notes by staff are preceded by the abbreviation for the branch where the workstation was registered. Is there a library setting somewhere to make these visible across all our branches? Thanks - again! Deana Deana Cunningham Branch Manager

Re: [OPEN-ILS-GENERAL] Help with Circulation Limit Sets Groups

like to know what the Circulation Limit Groups does, though. Don't worry, I have no intention of trying it to see what it does... Happy weekend everyone! Deana Deana Cunningham Branch Manager, South Branch Library 1550 S. Campus Dr. Creedmoor, NC 27522 Phone: (919) 528-1752 Fax: (919) 528-1376

Re: [OPEN-ILS-GENERAL] Open-ils-general Digest, Vol 93, Issue 56

magazines checked out at the same time we can only have 5 dvds or 5 magazines or a combination of those items totaling 5. Deana Deana Cunningham Branch Manager, South Branch Library 1550 S. Campus Dr. Creedmoor, NC 27522 Phone: (919) 528-1752 Fax: (919) 528-1376 deana.cunning

[OPEN-ILS-GENERAL] Help with Circulation Limit Sets Groups

, but since I discovered it tonight I have had no success in clearing it up. Any advice? Thanks! Deana Deana Cunningham Branch Manager, South Branch Library 1550 S. Campus Dr. Creedmoor, NC 27522 Phone: (919) 528-1752 Fax: (919) 528-1376 deana.cunning...@granvillecounty.org

Re: [OPEN-ILS-GENERAL] holds placed prior to status change

working correctly, at the moment). Thanks again - and Happy Friday! Deana Deana Cunningham Branch Manager, South Branch Library 1550 S. Campus Dr. Creedmoor, NC 27522 Phone: (919) 528-1752 Fax: (919) 528-1376 deana.cunning...@granvillecounty.org

[OPEN-ILS-GENERAL] Cron job to check for holds

hung up somehow, or if it is just staying in memory. If anyone can give me an idea of what is going on (or where to look) I would appreciate it! Thanks again, Deana Deana Cunningham Branch Manager, South Branch Library 1550 S. Campus Dr. Creedmoor, NC 27522 Phone: (919) 528-1752 Fax: (919) 528

Re: [OPEN-ILS-GENERAL] Holds placed prior to status change (Hardy, Elaine)

the statuses missing and trace old holds placed prior to the status change were triggered on check in. Thanks again Evergreen Community! It is grand to learn something new! Deana Cunningham Branch Manager, South Branch Library 1550 S. Campus Dr. Creedmoor, NC 27522 Phone: (919) 528-1752 Fax: (919

[OPEN-ILS-GENERAL] Holds placed prior to status change

. Thanks! Deana Deana Cunningham Branch Manager, South Branch Library 1550 S. Campus Dr. Creedmoor, NC 27522 Phone: (919) 528-1752 Fax: (919) 528-1376 deana.cunning...@granvillecounty.org

[OPEN-ILS-GENERAL] Staff client weirdness in 2.3.2

briefly and immediately the screen changes to the holds screen for that item (as though you had selected Actions for this Record - View Holds. Any clues? Deana Deana Cunningham Branch Manager, South Branch Library 1550 S. Campus Dr. Creedmoor, NC 27522 Phone: (919) 528-1752 Fax: (919) 528-1376

[OPEN-ILS-GENERAL] Notification/Action Triggers

delay context field for all of these is due_date. What am I missing here? Thanks! Deana Deana Cunningham Branch Manager, South Branch Library 1550 S. Campus Dr. Creedmoor, NC 27522 Phone: (919) 528-1752 Fax: (919) 528-1376 deana.cunning...@granvillecounty.org

[OPEN-ILS-GENERAL] Question regarding total owed for transaction field in email notices

for this Transaction field is not being populated correctly - both items said 0.0. If you need the text of the template or the email messages let me know and I will gladly send them along! Thanks, Deana Deana Cunningham Branch Manager, South Branch Library 1550 S. Campus Dr. Creedmoor, NC 27522 Phone: (919) 528

[OPEN-ILS-GENERAL] reasons a hold would fail to update

the patron record or the item record. We are running 2.3.2. Thanks! Deana Deana Cunningham Branch Manager, South Branch Library 1550 S. Campus Dr. Creedmoor, NC 27522 Phone: (919) 528-1752 Fax: (919) 528-1376 deana.cunning...@granvillecounty.org

[OPEN-ILS-GENERAL] capping fines

Thanks Trina! I found the setting for truncating the fines and it now does exactly what we wanted it too! Deana Deana Cunningham Branch Manager, South Branch Library 1550 S. Campus Dr. Creedmoor, NC 27522 Phone: (919) 528-1752 Fax: (919) 528-1376 deana.cunning...@granvillecounty.org

[OPEN-ILS-GENERAL] Age overdue circs to lost

. We are currently running 2.3.2, but I believe our IT department is looking at moving us up to 2.4 sometime in the next month. As always - thanks! Deana Deana Cunningham Branch Manager, South Branch Library 1550 S. Campus Dr. Creedmoor, NC 27522 Phone: (919) 528-1752 Fax: (919) 528-1376

[OPEN-ILS-GENERAL] Error message when opening copy buckets

what's going on? Deana Deana Cunningham Branch Manager, South Branch Library 1550 S. Campus Dr. Creedmoor, NC 27522 Phone: (919) 528-1752 Fax: (919) 528-1376 deana.cunning...@granvillecounty.org

[OPEN-ILS-GENERAL] Question regarding circulation policies

/day late fees, the item will still be charged .15/day as that was the rule in place when it was checked out). Am I right about this? Thanks! Deana Deana Cunningham Branch Manager, South Branch Library 1550 S. Campus Dr. Creedmoor, NC 27522 Phone: (919) 528-1752 Fax: (919) 528-1376 deana.cunning

Re: [OPEN-ILS-GENERAL] Family (Group) Accounts

to get the notification/action triggers to produce a text file, please let me know! Thanks, Deana Cunningham Branch Manager, South Branch Library 1550 S. Campus Dr. Creedmoor, NC 27522 Phone: (919) 528-1752 Fax: (919) 528-1376 deana.cunning...@granvillecounty.org

[OPEN-ILS-GENERAL] Notification/Action Triggers and Family (Group) Accounts

is concerned that if we grouped family cards it would violate children's privacy if parents received detailed lists of overdue items. As always, thanks in advance for any information! Deana Cunningham Branch Manager, South Branch Library 1550 S. Campus Dr. Creedmoor, NC 27522 Phone: (919) 528-1752 Fax

[OPEN-ILS-GENERAL] report giving count of noncataloged items checked out

Hi all, I finally found out how to check out our ephemeral (noncataloged) items in Evergreen! What I don't know is if the system keeps a count of these items and for how long it keeps that count. Is it just until the items disappear from the patron record? Thanks, Deana Cunningham Branch

[OPEN-ILS-GENERAL] Fines in Evergreen 2.3.2

fines, or is this something we just have to live with? Thanks again~ Deana Cunningham Branch Manager, South Branch Library 1550 S. Campus Dr. Creedmoor, NC 27522 Phone: (919) 528-1752 Fax: (919) 528-1376 deana.cunning...@granvillecounty.org

[OPEN-ILS-GENERAL] Holds and grocery bills

as opposed to grocery bills, but no luck. Is there a script that needs to be run to update this? Any help will be greatly appreciated! Deana Cunningham Branch Manager, South Branch Library 1550 S. Campus Dr. Creedmoor, NC 27522 Phone: (919) 528-1752 Fax: (919) 528-1376 deana.cunning

[OPEN-ILS-GENERAL] Question regarding hold triggering

Hi all! Is there a setting in Evergreen that allows holds to be captured even though a user's card is blocked for fines? We are using Evergreen 2.3.2. Thanks! Deana Cunningham Branch Manager, South Branch Library 1550 S. Campus Dr. Creedmoor, NC 27522 Phone: (919) 528-1752 Fax: (919) 528-1376

[OPEN-ILS-GENERAL] Grace Periods

. I removed it, but the system is still giving folks the grace period. Could this be because the setting was changed after these items were checked out? Thank ~ and happy Friday! Deana Deana Cunningham Branch Manager, South Branch Library 1550 S. Campus Dr. Creedmoor, NC 27522 Phone: (919) 528

[OPEN-ILS-GENERAL] workstation login tracking

of who usually works on which station at that time, but I was wondering if there is a way to see this information through the staff client? Thanks! Deana Deana Cunningham Branch Manager, South Branch Library 1550 S. Campus Dr. Creedmoor, NC 27522 Phone: (919) 528-1752 Fax: (919) 528-1376

[OPEN-ILS-GENERAL] Circulation History Tracking

patrons turn on the tracking! Is there a script that needs to be run on the server to get this setting to take effect? We are using Evergreen 2.3.2. Thanks, Deana Cunningham Branch Manager, South Branch Library 1550 S. Campus Dr. Creedmoor, NC 27522 Phone: (919) 528-1752 Fax: (919) 528-1376

[OPEN-ILS-GENERAL] Where to toggle online circulation tracking

patrons turn on the tracking! thanks - and happy Friday! Deana Cunningham Branch Manager, South Branch Library 1550 S. Campus Dr. Creedmoor, NC 27522 Phone: (919) 528-1752 Fax: (919) 528-1376 deana.cunning...@granvillecounty.org

Re: [OPEN-ILS-GENERAL] Wishlist for future development by someone smarter than me

Thanks everyone! I've forwarded your answers to our IT gurus. I should have known someone would have thought of this before now! You guys are the best... Deana Cunningham Branch Manager, South Branch Library 1550 S. Campus Dr. Creedmoor, NC 27522 Phone: (919) 528-1752 Fax: (919) 528-1376

[OPEN-ILS-GENERAL] Wishlist for future development by someone smarter than me

. Is this the right place to ask? Thanks! Deana Cunningham Branch Manager, South Branch Library 1550 S. Campus Dr. Creedmoor, NC 27522 Phone: (919) 528-1752 Fax: (919) 528-1376 deana.cunning...@granvillecounty.org

[OPEN-ILS-GENERAL] Auto-Print and Turtle notification for holds

client 2.3.2. Thanks, Deana Cunningham Branch Manager, South Branch Library 1550 S. Campus Dr. Creedmoor, NC 27522 Phone: (919) 528-1752 Fax: (919) 528-1376 deana.cunning...@granvillecounty.org

[OPEN-ILS-GENERAL] permissions in Evergreen 2.3.2

not being able to add a copy. I keep getting the UPDATE_COPY and UPDATE_VOLUME permissions denied. They are both granted to the cataloging administrators group at the library system level, but keep coming up at the branch level in the individual user's permissions. Any ideas? Thanks, Deana

Re: [OPEN-ILS-GENERAL] permissions in Evergreen 2.3.2

Jim, Yep, I set the work locations to every branch in the system. Deana Cunningham Branch Manager, South Branch Library 1550 S. Campus Dr. Creedmoor, NC 27522 Phone: (919) 528-1752 Fax: (919) 528-1376 deana.cunning...@granvillecounty.org

[OPEN-ILS-GENERAL] best practices for configuring user's work OU

library is another branch? I'm still trying to configure our overdue process - anyone have any advice on setting up Evergreen to print address labels or letters when a patron doesn't have an email address? Thanks! Deana Cunningham Branch Manager, South Branch Library 1550 S. Campus Dr

[OPEN-ILS-GENERAL] configuring overdue notifications in Evergreen 2.3

. Is it possible to do this? I am also not sure how to set up a reactor that would print address labels. Any and all advice will be appreciated! Thanks, Deana Cunningham Branch Manager, South Branch Library 1550 S. Campus Dr. Creedmoor, NC 27522 Phone: (919) 528-1752 Fax: (919) 528-1376 deana.cunning

[OPEN-ILS-GENERAL] standalone transaction files

to an earlier backup of the database and try again. I have looked through the available documentation and haven't found anything that specifies where these files are stored on each individual workstation. Any ideas for me? Thanks! Deana Cunningham Branch Manager, South Branch Library 1550 S

[OPEN-ILS-GENERAL] sudden problem with cataloging

! The company we have helping us with the migration is flummoxed, our IT staff is flummoxed, and I am flummoxed! Can anyone shed any light on this for us? Thanks, Deana Cunningham Branch Manager, South Branch Library 1550 S. Campus Dr. Creedmoor, NC 27522 Phone: (919) 528-1752 Fax: (919) 528-1376

[OPEN-ILS-GENERAL] requirements for successfully running Evergreen

or their memory and were able to run Evergreen successfully at that point? Thanks! Deana Cunningham Branch Manager, South Branch Library 1550 S. Campus Dr. Creedmoor, NC 27522 Phone: (919) 528-1752 Fax: (919) 528-1376 deana.cunning...@granvillecounty.org

[OPEN-ILS-GENERAL] Question regarding Evergreen and transit between libraries

branches moving to the Main Branch only take one week. Does anyone deal with a similar situation? Can anyone tell me if Evergreen can handle multiple transit times appropriately? Thanks, Deana Cunningham Branch Manager, South Branch Library 1550 S. Campus Dr. Creedmoor, NC 27522 Phone: (919) 528-1752

[OPEN-ILS-GENERAL] migration plan

Hello, I joined this mailing list to help our library system plan a migration to Evergreen. I have no experience with migration, and my director has peripheral experience from quite awhile ago, so we are looking for any information possible (i.e. timeline, first steps, staff requirements