Re: [opennms-devel] Problem with OTRS Ticketer

2008-11-05 Thread jonathan sartin
Hi Ronny, On 5 Nov 2008, at 13:04, Ronny Trommer wrote: > -BEGIN PGP SIGNED MESSAGE- > Hash: SHA1 > > It is enough to change OtrsTicketerPlugin.java from 1.6.0 to trunk. > If you recreate tickets with the same alarms, you will get an > NullPointerException error. > The ticketer interfac

Re: [opennms-devel] Problem with OTRS Ticketer

2008-11-05 Thread Ronny Trommer
-BEGIN PGP SIGNED MESSAGE- Hash: SHA1 It is enough to change OtrsTicketerPlugin.java from 1.6.0 to trunk. If you recreate tickets with the same alarms, you will get an NullPointerException error. Hint: For debugging, be sure you have new alarms and test the "Create- Ticket" function. F

Re: [opennms-devel] Problem with OTRS Ticketer

2008-11-05 Thread Ronny Trommer
-BEGIN PGP SIGNED MESSAGE- Hash: SHA1 Hi Jonathan, we have checked out from trunk URL: https://opennms.svn.sourceforge.net/svnroot/opennms/opennms/trunk Repository Root: https://opennms.svn.sourceforge.net/svnroot/opennms Repository UUID: 5a839d81-1113-0410-b63e-f29b616ebcb1 Revision: 11

Re: [opennms-devel] Problem with OTRS Ticketer

2008-11-05 Thread Ronny Trommer
-BEGIN PGP SIGNED MESSAGE- Hash: SHA1 Hi, we have changed OtrsTicketerPlugin.java from svn-ver.: 11141 to 11155. build.sh clean and recompile the whole project. The NullPointerException is the same as with the old OtrsTicketerPlugin.java. Next we try to build the source from trunk and

Re: [opennms-devel] Problem with OTRS Ticketer

2008-11-04 Thread Ronny Trommer
-BEGIN PGP SIGNED MESSAGE- Hash: SHA1 Hi Jonathan, thank you for fast reply. I figure out if this help. I give a feedback and try it with OtrsTicketerPlugin.java in svn version 11155 from trunk. Nice evening ... Am 04.11.2008 um 16:59 schrieb jonathan sartin: > There's a fix to > O

Re: [opennms-devel] Problem with OTRS Ticketer

2008-11-04 Thread jonathan sartin
Hi Ronny, so there is an open bug (2870) which stopped the plugin from honoring the otrs.endpoint on ticket creation. There's a fix to OtrsTicketerPlugin.java at rev 11154 in trunk that should make this work, however you shouldn't get a NPE in any event. I'll see if I can reproduce this. I

[opennms-devel] Problem with OTRS Ticketer

2008-11-04 Thread Ronny Trommer
-BEGIN PGP SIGNED MESSAGE- Hash: SHA1 Hi everybody, i use the following OpenNMS from Source RL: https://opennms.svn.sourceforge.net/svnroot/opennms/opennms/tags/opennms-1.6.0 Repository Root: https://opennms.svn.sourceforge.net/svnroot/opennms Repository UUID: 5a839d81-1113-0410-b63e-f2