Re: [otrs] Auto-reponse when moving to a queue

2002-07-10 Thread Martin Edenhofer
Hi Eddie, On Wed, Jul 10, 2002 at 05:42:31PM -0700, Eddie Urenda wrote: > I've been playing around with OTRS (using it niceley on Postgresql 7.2 :) > and have still not managed to figure out if a feature is available or not > (this is probably something very basic). > > Is there a way to define

[otrs] Auto-reponse when moving to a queue

2002-07-10 Thread Eddie Urenda
Hello, I've been playing around with OTRS (using it niceley on Postgresql 7.2 :) and have still not managed to figure out if a feature is available or not (this is probably something very basic). Is there a way to define an auto-reponse to go out when a new incoming message gets put into a queue

Re: [otrs] Installation Problems

2002-07-10 Thread Norbert Munkel
Hi, On Jul 10, 02 17:24:29 +0200, Stefan Schmidt wrote: > Hi Norbert, > > how are you? I´m fine. Tired but fine. How about you? > Which rpm did you install? This behaviour was a known issue with > beta5 IIRC. These problems should be gone in newer versions. OK. It was beta5 an I installed

Re: [otrs] Installation Problems

2002-07-10 Thread Stefan Schmidt
Hi Norbert, how are you? On Tuesday 09 July 2002 22:10, Norbert Munkel wrote: > I installed the RPM on SuSE 7.3. Then I copied the included > httpd.conf to /etc/httpd/httpd.conf as I don't need the webserver > for something else. > > SuSEconfig, rcotrs restart-force blahblah... > > After running

[otrs] Installation Problems

2002-07-10 Thread Norbert Munkel
Hi all, I installed the RPM on SuSE 7.3. Then I copied the included httpd.conf to /etc/httpd/httpd.conf as I don't need the webserver for something else. SuSEconfig, rcotrs restart-force blahblah... After running installer.pl and modifying Config.pm the system seemed to be running fine. The P