Re: [otrs] cron

2002-11-20 Thread Martin Edenhofer
Hi Jon, On Wed, Nov 20, 2002 at 04:52:44PM -0600, Jon Conkle wrote: > okay, after modifying crontab, I now get the following error message: > Use of uninitialized value in concatenation <.> or string at > /opt/OpenTRS/bin/UnlockTickets.pl line 25. > Can't locate Kernel/Config.pm in @INC <@INC con

[otrs] cron

2002-11-20 Thread Jon Conkle
okay, after modifying crontab, I now get the following error message: Use of uninitialized value in concatenation <.> or string at /opt/OpenTRS/bin/UnlockTickets.pl line 25. Can't locate Kernel/Config.pm in @INC <@INC contains: /../ ___ OTRS mailing lis

Re: [otrs] cron

2002-11-20 Thread Bryan Fullerton
On Wednesday, November 20, 2002, at 12:23 PM, Jon Conkle wrote: I'm assuming the cron job is trying to run these scripts, but looking in the wrong directory. What I can't find is where the listings are. I've looked in cron.d, cron.daily, cron.weekly, cron.monthly, and crontab. Nothing in re

[otrs] cron

2002-11-20 Thread Jon Conkle
I keep getting these error messages in the daily status emails: /bin/sh: line 1: /home/otrs/bin/UnlockTickets.pl: No such file or directory /bin/sh: line 1: /home/otrs/bin/DeleteSessionIDs.pl: No such file or directory I'm assuming the cron job is trying to run these scripts, but looking in the

Re: [otrs] password problem

2002-11-20 Thread Thomas Schuettler
Martin Edenhofer wrote: Hi Thomas, On Mon, Nov 11, 2002 at 10:45:45AM +0100, Thomas Schuettler wrote: I have a problem with the passwords. Sometimes the passwords of all users change automatically. I don't know why. When we request for a new password, all work fine, but after some days we ca