Re: [otrs] OTRS 1.0RC3 on Apache 2.0

2003-02-11 Thread Gregor
Yes, that worked, when I click on the link it logs in the system. everytime I do something like creating a ticket, it comes up with document moved when I click on it it goes on and seems to work. Gregor ___ OTRS mailing list: otrs - Webpage: http://o

Re: [otrs] installation probz

2003-02-11 Thread Dylan Williams
Maybe this has something to do with the problem. When testing DBD::mysql, the module fails all tests, I googled around for a bit to see if other people had this problem. I found some posts but none with any information or clues to point me in the right direction. This is the output for most o

Re: [otrs] OTRS 1.0RC3 on Apache 2.0

2003-02-11 Thread Martin Edenhofer
Hi Gregor, On Tue, Feb 11, 2003 at 01:02:36PM -0800, Gregor wrote: > I'm sure you are busy as hell in preparation of your upcoming release but > did you have a chance to look at the second trace I have sent about the > index.pl? I'm working on it! :-/ The trace looks file. But there is a authe

Re: [otrs] OTRS 1.0RC3 on Apache 2.0

2003-02-11 Thread Gregor
Hey Martin I'm sure you are busy as hell in preparation of your upcoming release but did you have a chance to look at the second trace I have sent about the index.pl? thanks ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists

[otrs] installation probz

2003-02-11 Thread Dylan Williams
I'm trying to setup OTRS on a slack 8.1 system with apache and mysql. I got through the installation ok so it seemed, but whenever I try to access index.pl I get the error 500 message. Tailing the logfile for apache I get this: [Tue Feb 11 20:13:05 2003] [error] install_driver(mysql) failed: Can'

[otrs] Allowing the client to close a ticket

2003-02-11 Thread Moshe Leibovitch (SoftLink)
Hi all, We have noticed that sometimes the client wish to close the ticket on his own (i.e he found the problem). The customer screens does not give it a way of doing this. Also, there is not way for the customer to "hide" or delete old tickets that he is not interested in anymore. Have I missed a